Ocean Stopa
Help Desk Engineer at Olmec Systems, Inc.- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Greater Philadelphia Area, US
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Experience
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Help Desk Engineer
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Feb 2020 - Present
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IT Support Technician
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Aug 2018 - Jan 2020
Worked as internal IT Support focusing on:-Resolving support requests from users ticketing system, phone calls, emails, etc.-Performing fixes at the desktop level, including installing and upgrading hardware/software,implementing file backups, and configuring systems and applications.-Administering Office 365 and Exchange Online environment.-Maintaining and implementing PBX telephone system changes.-Managing mobile device fleet using MDM .
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