Experience

Capital Group Properties

• United States
• Real Estate
• 1 - 100 Employee

• Property Operations Manager

  • Mar 2022 - Present



RKeithM

• Director Sales Operations

  • Oct 2007 - Present

  Business Management• Contract Positions• Maintenance Supervisor consulting • Customer Service Coaching and Talent Management• Sales Management• Managed Meetings, Conventions, Trade Shows and Event Planning with Hotels for clients and corporate groups.• Managed Hotel Staff, Room set up, Food and Beverage contracts• Experience with all facets of event coordination including: venue evaluation, contract negotiations, hospitality management, internal/external A/V vendor management, speaker management, sponsorship management, agenda development, onsite logistics, etc. • Experience managing international events remotely• Business and HR Management• Property Management• Inventory management and Budgeting• Generating over 2 Million in sales• Worked with Senior Management on Training and Learning needs• Built strong relationships with Publishing, Retail, Corporate and Consumer groups• Development of e-learning and training programs• Custom Adult Learning Events, P&L, Management and Development• Retail store management and merchandising• Retail store design and set up• Project Management of events and special projects• Training Assessment and Budget Management



SunRays Programs

• Direct Sales Manager

  • Mar 2021 - Jan 2022

  • New hire training• Sold the Rent your Roof program• Sales Management• Customer Service• Negotiated contracts with vendors• Operations• Budgeting• Management of Leads, Sale Exceptations• Hiring and recruiting sales executive teams • New hire training• Sold the Rent your Roof program• Sales Management• Customer Service• Negotiated contracts with vendors• Operations• Budgeting• Management of Leads, Sale Exceptations• Hiring and recruiting sales executive teams



Martins Home Experts and Cleaning

• Site Supervisor/Account Purchaser

  • Oct 2019 - Nov 2020

  • Oversee purchasing, sales and operations• Ensure employee safe practices in both painting and cleaning divisions• Oversee paint storage and cleaning chemical safe use per company policy• Implement employee policies and procedures• Ensure customer satisfaction • Oversee purchasing, sales and operations• Ensure employee safe practices in both painting and cleaning divisions• Oversee paint storage and cleaning chemical safe use per company policy• Implement employee policies and procedures• Ensure customer satisfaction



Electronic Merchant Systems

• Assistant General Manager

  • Jun 2018 - Oct 2019

  • New hire training• Customer Service• Business management, Facilities Operations• Sales and safety operations• Office management, Property Management and Budgeting• Hiring and recruiting office staff, customer service reps and sales teams • New hire training• Customer Service• Business management, Facilities Operations• Sales and safety operations• Office management, Property Management and Budgeting• Hiring and recruiting office staff, customer service reps and sales teams



Flimp Communications

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Communications Advisor

  • May 2017 - Dec 2017

  Digital Employee Communications Flimp Communications develops turnkey video solutions for corporate internal marketing, hr communications, and employee education. We combine creative video production, graphic design and animation services with digital communication and benefits decision support tools to improve employee engagement. Our content communication software tools are used for video and multimedia for communications for employee benefits enrollment, new hire onboarding, talent development, recruitment, compensation, financial wellness and online training for employers, brokers, HR consultants, health care providers and insurance companies.



Regus

• Luxembourg
• Facilities Services
• 700 & Above Employee

• Area Manager

  • Sep 2014 - May 2017

  • Business Sales Leader and Operations Area Manager• Building great relationships with potential partners and strong channel relationships• Managing over $ 3 million sales• Accountable for the sales, leasing, profit and loss, customer service and day to day operations• Providing clear communication to the teams on objectives and reducing controllable costs• Responsible for maximizing retention both with staff and clients• HR duties include hiring, building, motivating, and developing the center teams and their performance by conducting meetings to brief the staff on daily workflow• Promote ongoing education, training and support to staff regarding systems, processes, sales procedures and customer service standards along with property management• Overall Management of sales for 350 Executive Class A full-time executive suites• Responsible for marketing and new lead generating activity which drives sales



Boston Marriott Peabody

• Manager Event Planning and Operations

  • May 2013 - May 2014

  • Manage Event Business, Logistics and Operation • Oversee Events, Meetings and Sales • Inventory and cost management• Revenue and Billing Management• Management of Training and Learning needs• Manage Client on-site, room block, meeting space and final contracts• Managed Event and Sales Staff, Room set up, Food and Beverage contracts• Manage and develop staff service behaviors• Managed hourly employees to ensure expectations of activities needed• Work to continually improve customer service • Built strong relationships with all internal Teams



Pegasus Communications

• Director Business Development

  • Apr 2010 - Apr 2011

  Develop PartnershipsDevelop strong relationships with senior decision makersDevelop relationships with other PublishersDevelop Training programs and partnersCalled into Corporations for SponsorshipsFollow Sales and Projects from start to finishSet Marketing, Branding and Sales programsManaged Event developmentList management Sourced top talentProject Management Sales and RFP’s from start to finishMeeting Planning Lead Generation Develop PartnershipsDevelop strong relationships with senior decision makersDevelop relationships with other PublishersDevelop Training programs and partnersCalled into Corporations for SponsorshipsFollow Sales and Projects from start to finishSet Marketing, Branding and Sales programsManaged Event developmentList management Sourced top talentProject Management Sales and RFP’s from start to finishMeeting Planning Lead Generation



Principal Security Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director Sales and New Business

  • Mar 2009 - Aug 2009

  Director Sales, Business Development, March 2009 – August 2009• Developed Information Technology Partnerships• Developed RFP’s and IT Security Training programs• Called into Corporations for IT Security needs• Set Marketing, Branding and Sales programs• Managed a Team of Sales and Consultants• Web site updates, grew hits from 2,000 per month to 19,000• List management • Sourced top talent• Project Management • Lead Generation • Sales, Talent Assessment, Recruiting and Retention Solution Management



KingFish + Partners

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Events

  • Oct 2005 - Dec 2007

  Director of Events 2005 – December 2007• Project managed and sold an event that generated five hundred and fifty thousand dollars in revenue from over 300 attendees from 35 countries• Driving sales and sponsorships revenue• Established in New Business Development in Trade Show/Event Planning, Brand Marketing and Sales Management and also manage outside company meetings and custom events• Develop and manage a Sales Team• Develop and achieved target Market plans to grow Events, Sales and New Business• Established strategic New Business Marketing & Sales packages • Engineered and executed budgets & P&L• Recruited, hired and continuously train sales and program management staff • Consulted with conference Program Managers to develop on-site content and speakers• Involvement with 40 Conferences, Events, Trade Shows, e-learning programs, development of Senior Executive round table meetings for thought leaders all logistics including vendor negotiations, financial management and team coordination of operations.



Talent Intelligence

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Regional Vice President

  • Nov 2004 - Nov 2005

  Talent Intelligence US & Canada Regional Vice President 2004 – 2005Engineered and Executed Sales Plans to grow New Business to 2M along with building a pipeline of business to double that.Talent Intelligence Inc. (Talint™) is a global executive research and advisory firm. We apply competitive intelligence methodologies to our client’s succession planning strategies so that for the very first time the Board, CEO and senior human resource team have the ability to benchmark external talent against their leadership team on a continual real-time basis.



Right Management

• United States
• Business Consulting and Services
• 700 & Above Employee

• Vice President

  • 2002 - 2004

  Driving new business development of 1.2 M in sales for a International Organizational Consulting, Career Transition and Staffing firm. Managing national accounts, solution selling, developing direct sales, sales teams and marketing campaigns, prospecting clients, and developing sales and training collateral along with management of Trade Shows, Events, Exhibiting. Driving new business development of 1.2 M in sales for a International Organizational Consulting, Career Transition and Staffing firm. Managing national accounts, solution selling, developing direct sales, sales teams and marketing campaigns, prospecting clients, and developing sales and training collateral along with management of Trade Shows, Events, Exhibiting.



Linkage, a SHRM Company

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Vice President

  • 1995 - 2002

  Established personal Training and Development product and solution sales goals in addition to New Business Development, Trade Show/Event Planning, Brand Marketing and Sales ManagementDeveloped and achieved target Market plans to grow Events, Sales and New BusinessEstablished strategic New Business Marketing & sales packages Partnered with Research, Consulting and Senior management to develop new ideas and strategic plans for on-site Training and Development Consulting SalesEngineered and executed budgets & P&LComplete involvement with 40 Conferences, Events, Trade Shows and 350 Workshops logistics including vendor negotiations, financial management and operations of team coordination.