Experience

Intelligent Audit

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Senior Implementation Manager

  • Nov 2021 - Present



Power Yoga Canada

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Director Of Operations

  • Dec 2017 - Nov 2021



Agility

• Kuwait
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Commercial Implementation Manager

  • Feb 2016 - Nov 2017

  • Create, Document, Roll-out an implementation & tender management process nationwide• Create a consistent first-experience with the customer during onboarding ensuring a clean and robust handover to operations• Documenting and communicating project milestones, identifying gaps between sales proposal and actual customer requirements at time of implementation• Escalate when a risk to project timeline or profitability is identified• Contribute to the Tender Management team as the technical writer, creating proposals, presentations, case studies, website materials and other marketing collateral.



CCLS (Canada Cartage Logistics Solutions)

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Project and Tender Management Specialist

  • Oct 2014 - Feb 2016

  • Manage Solutions Team to successfully deliver customized and thoughtful solution propositions on time• Creation and implementation of RFP Response Process; standardizing project milestones and communication intervals• Manage contract life cycle process, including drafting agreements, red lining documents and coordination with In-house Counsel • Writing engaging & creative responses, illustrating technical solutions to non-technical audiences• Copywriting, editing content for proposals, projects, conferences and marketing materials• Inside Sales: Initial vetting of prospective clients, ensuring that they are the right fit for the organization and will help support corporate goals



Kuehne+Nagel

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Project Manager, Tenders

  • May 2013 - Aug 2014

  • Responsible for creating effective bid response documents that communicate a winning vision and solution for our clients' Contract Logistics requirements. • Coordinating with various team members in a personable and professional manner in order to deliver accurate and creative responses on time.• Helped drive on time and effective bid responses through maintaining strong relationships with all teams both nationwide and in support of the global organization. • Coordination of legal process for the Canadian division of Contract Logistics

• Customs and Road Logistics Sales Coordinator

  • May 2011 - May 2013

  • Coordinate RFP response documents specific to Canadian and US Customs Brokerage and Road Freight solutions. • Supported Key Account Managers with the Customs and Road Logistics sales requirements and account administration. • Creation, training & implementation and management of Non-Resident Importer program in Canada• Special projects, including dedicated coordination of the Claire's Stores Quebec Launch, Bell Mobility Warehouse implementation & account reconciliation.

• Customs Tariff Support

  • Jan 2010 - May 2011

  • Responsibilities included NAFTA Certificate of Origin review and maintenance on behalf of our customers.• Managed certificate correction directly with our clients' vendors, acting as an extension of their business.• Customer Service Representative for University of Toronto & daily management of their unique customs requirements & account administration. • Additional responsibilities included small project implementation and customer service to a key accounts.



Victoria Playhouse

• Head of Paint & Props

  • Apr 2009 - Sep 2009

  • Deliver sets and stage props on time and on budget• Find creative solutions to problems • Coordinate with other tech teams and foster a creative environment • Deliver sets and stage props on time and on budget• Find creative solutions to problems • Coordinate with other tech teams and foster a creative environment



Kuehne+Nagel

• Switzerland
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Summer Administrative Support

  • 2005 - 2009

  • Specialized administrative support of Customs Department• Assisted with overflow work (including customs clearances, administration, filing)• Executed special projects such as Canadian Border Services Agency audits, moving to digital filing. • Specialized administrative support of Customs Department• Assisted with overflow work (including customs clearances, administration, filing)• Executed special projects such as Canadian Border Services Agency audits, moving to digital filing.