Experience

DCTech, Ltd.

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Junior Software Developer

  • May 2021 - Present

  Developed customer projects using an ASP.NET Core MVVM architecture in C#. Wrote and revised stored procedures in SQL and participated in database architecture discussions. Created Blazor components to enhance user interface / user experience. Researched software requirements and compatibility to understand potential upgrade challenges. Collaborated with developer colleagues in an Agile / Scrum methodology. Communicated with clients to discuss program requirements and scope. Developed customer projects using an ASP.NET Core MVVM architecture in C#. Wrote and revised stored procedures in SQL and participated in database architecture discussions. Created Blazor components to enhance user interface / user experience. Researched software requirements and compatibility to understand potential upgrade challenges. Collaborated with developer colleagues in an Agile / Scrum methodology. Communicated with clients to discuss program requirements and scope.



InnoSource

• United States
• Staffing and Recruiting
• 200 - 300 Employee

• Order Management Specialist

  • Nov 2019 - Jan 2021

  Returned to previous role to best support the business.Coordinated delivery schedules with clients and collaborated with sales staff to resolve daily issues.Created and delivered monthly estimated delivery projection reports to supply chain staff.Managed orders and return authorizations received via telephone and email in English and French. Recorded French-language audio voiceover for proprietary learning materials.

• Team Leader

  • Mar 2019 - Nov 2019

  Managed a team of thirteen representatives and coached them with regular feedback and training. Assigned account responsibilities to associates and implemented backup procedures.Interviewed prospective employees and participated in hiring decisions.

• Order Management Specialist

  • Jun 2016 - Mar 2019

  Coordinated delivery schedules with clients and collaborated with sales staff to resolve daily issues.Created and delivered monthly estimated delivery projection reports to supply chain staff.Managed orders and return authorizations received via telephone and email in English and French. Recorded French-language audio voiceover for proprietary learning materials.

• Customer Service Representative

  • Jan 2016 - Jun 2016

  Managed a volume of up to fifty phone calls per day in English and French. Communicated with customers and auto service centers in order to assist customers meet their needs.Utilized proprietary software to access files to maintain customer files.



Kent State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Teaching Assistant

  • Aug 2013 - Dec 2015

  Instructed a class of over twenty students. Communicated with class in French and explained concepts to students. Maintained rapport with students to encourage learning and promote critical thinking. Instructed a class of over twenty students. Communicated with class in French and explained concepts to students. Maintained rapport with students to encourage learning and promote critical thinking.



TAPIF - Teaching Assistant Program in France - USA

• United States
• Primary and Secondary Education
• 200 - 300 Employee

• Teaching Assistant

  • Oct 2012 - Apr 2013

  Assisted French high school teachers in teaching English to French students ages 15-20. Worked primarily with smaller groups of up to 12 students, or with an entire class of 20+ students when supervised by the French teacher. Assisted French high school teachers in teaching English to French students ages 15-20. Worked primarily with smaller groups of up to 12 students, or with an entire class of 20+ students when supervised by the French teacher.