Experience

GSM Systems

• United States
• Telecommunications
• 100 - 200 Employee

• • Feb 2018 - Present

  Presently, I engage my services as a Sales Operations Specialist where I bear full charge and responsibility for the overall productivity and effectiveness of the assigned sales organization.Key Contributions:◼ Penetrating previously untapped sales pipelines through developing effective strategies while closely monitoring sales operations.◼ Facilitating the seamless flow of operations and bolstering key partnerships with suppliers, vendors and stakeholders hence increasing revenue by 30%.◼ Improving the customer satisfaction score by 50% through providing top customer service, after sale services and following up on client feedback.◼ Authorizing Data Management for suppliers and clients Maintain and update of CRM, Salesforce Order Entry and GSMS custom systems in a complete and timely manner.◼ Surfacing new revenue streams and generating new leads through effectively tracking databases and analyzing data.◼ Drafting and reviewing 100% accurate financial records, quotations and proposals while assessing the assess effectiveness of operational controls. Show less

• • Oct 2013 - Feb 2018

  In this capacity, I established sales operational goals, implemented strategic sales plans, and established customer service standards. Key Contributions:◼ Created and planned financial marketing, expansion, and acquisition strategies aimed at attaining revenue targets.◼ Prospected for potential business deals with potential financial and synergy partners.◼ Ensured 100% adherence to Sales Force Effectiveness routines and tools both individually and the team.◼ Developed sales programs aimed at swift and efficient market penetration.◼ Drove the People and Performance Management agenda within the team.◼ Lowered customer acquisition costs and partnered with suppliers in the region to build a channel distribution structure that became a role model for other regions. Show less



Olepolos Water Project

• Kenya

• Accountant

  • Oct 2009 - Sep 2013

  During my stint as an Accountant, I outlined work plans, determined resources and generated initial budgets as part of project scope determination. Key Contributions: ◼ Balanced statements and ensured the correct keying of accounts by meticulously handling the paperwork with 100% accuracy. ◼ Oversaw the timely preparation of receipts payment vouchers and ensured proper recording of all transactions. ◼ Increased company profits by over Kshs 500000 through analyzing business trends and closely monitoring the daily operating controls. ◼ Optimized financial processing and performance of the account and internal control system hence boosting annual revenue by 30%. ◼ Drafted detailed monthly and quarterly reports while overseeing their completion within stringent timelines. ◼ Presided over the monthly bank, debtors, and supplier reconciliation. Show less