Special Events Manager

• Jan 2022 - Present

Food & Beverage Restaurant Events Coordinator

• Jul 2018 - Jan 2022

Coordinator for all large parties and special events. Attends to the needs of all Omni Grove Park Inn guests in a friendly, courteous, and efficient manner, while being knowledgeable of the various restaurants on property. Some of my responsibilities:Responsible for all large parties and special events booked to the allocation and specification of each restaurant or lounge.Conducting site visits with clients to feature the resort and sell event spaces accordingly to the client’s specific needs.Utilizing sales techniques to up sell venue spaces, menu prices, wine lists, and so forth.Drafting contracts specific for each event, outlining penalties and a clear timeline when a payment, head counts, etc. are due.Event planning and detailing for booked events.Responsible for office administration duties such as: responding to emails, phone calls, greeting/directing visitors, accounting tasks and providing administrative support to my team

Intern | Event Crew

• May 2017 - Jul 2018

I started as an Intern and was offered a part-time position as part of their Event Crew. My job included providing project management and hands-on assistance for multiple events and weddings. Many times, I oversaw 10+ staff and ensured that everyone on the event crew had enough information to produce flawless events. A few accomplishments:I made the processes more efficient. To do this, I developed templates and checklists so that everyone had detailed information and we did not have to re-create the wheel. After the project manager left the company unexpectedly, I jumped in to assess what needed to be done and led the event crews through their assignments for each event. I really enjoyed this challenge and received acknowledgements from my supervisor, guests, and coworkers.

Manager (2013-2018) | Waitress/Expo (2011-2013) | Hostess (2009-2011)

• Jul 2009 - Jul 2018

I have worked at Cornerstone for 9 years and received several promotions from hostess to restaurant manager (All while attending college!)As manager, I oversee the hiring, training, and scheduling of 40+ staff. I balance the register, maintain the inventory and order supplies. If anyone wants to schedule an event in our private dining area, I coordinate with the customers and kitchen staff.I am particular proud that I have developed my own “fan club.” Besides many compliments, some of the customers choose to wait longer because they want a table in my section.