Samir Shafee

Field Services Engineer at CTC- Global Sdn Bhd
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY
Languages
  • English Professional working proficiency
  • Bahasa Melayu Full professional proficiency
Skills

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Bio

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Credentials

  • Global Field Services Best Client Engineer
    Dell Technologies
    Apr, 2022
    - Nov, 2024
  • A+ Hardware Troubleshooting
    CTC- Global Sdn Bhd
    Mar, 2021
    - Nov, 2024
  • Industrial Technician Certificate in Software Technology (Interactive Multimedia)
    Interactive Multimedia

Experience

  • CTC- Global Sdn Bhd
    • Malaysia
    • Information Technology & Services
    • 300 - 400 Employee
    • Field Services Engineer
      • May 2019 - Present

      Supporting DELL for Computer repairs, installations, and troubleshooting. Providing optimum service support through personal visits. Proficient investigating and troubleshooting common problems and providing efficient, courteous and professional repair services. Supporting DELL for Computer repairs, installations, and troubleshooting. Providing optimum service support through personal visits. Proficient investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

  • Megasoft Network Sdn Bhd
    • Kuala Lumpur, Malaysia
    • Technical Executive
      • Feb 2016 - Apr 2019

      - Maintaining computer hardware & software. - Installing and configuring computer hardware, software, networks, printers and scanners. - Investigating, diagnosing and solving computer software and hardware faults. - Collab with principle and other vendor to resolve problems and update equipment. - Providing support, including procedural documentation and relevant reports include UAT form. - Maintaining computer hardware & software. - Installing and configuring computer hardware, software, networks, printers and scanners. - Investigating, diagnosing and solving computer software and hardware faults. - Collab with principle and other vendor to resolve problems and update equipment. - Providing support, including procedural documentation and relevant reports include UAT form.

  • SEDANIA TRAVELNEEDS2U SDN BHD
    • Petaling Jaya, Selangor
    • Internship
      • Jan 2012 - May 2012

      Basically the job position offered to me in Sedania Travelneeds2u is graphic designing, where i was responsible in supporting the LocalSIMKad.com marketing team. I also been assigned to be the designer and photographer of LocalSIMKad.com in Sedania Travelneeds2u. Basically, the job revolved around the online platform for Localsimkad.com. That was involved in the banner and poster designs which were used for the company’s events. I also required to provide daily banners for LocalSIMKad.com Facebook fan page and worked closely with the LocalSIMKad.com copywriter. Show less

  • JUJURCO SDN BHD
    • Selangor, Malaysia
    • Internship
      • Jan 2009 - Jun 2009

      • Design web portal for Majlis Perbandaran Selayang • Make a corporate video for Majlis Perbandaran Selayang • Design web portal for Majlis Perbandaran Selayang • Make a corporate video for Majlis Perbandaran Selayang

Education

  • Malaysian Institute of Information Technology (UniKL MIIT)
    Diploma In Multimedia
    2009 - 2012

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