Experience

Mookbee Ads Sdn Bhd
• Malaysia
• Technology, Information and Internet
• 1 - 100 Employee
• Ecommerce General Manager

  • Aug 2018 - Present


Interrobang Sdn Bhd

• Malaysia
• Software Development
• 1 - 100 Employee

• General Manager

  • Jun 2016 - Aug 2018

  I co-founded this creative agency start-up with innovation at its heart. I managed a lean team of technologists and creatives specializing in Immersive Reality solutions to craft engaging, relevant, and memorable experiences for clients’ consumers. - Managed new business development processes and closed projects worth over RM1.2 mil. - Conceptualized new product development and strategized budgeting to generate a net profit (after tax) of over RM130k for the first FYE. - Improved cash flow by keeping a tight rein on company’s credit policy and maintained an accounts receivable turnover ratio of 8.0. - Facilitated a team growth of 200% within 6 months’ time by optimizing HR and administration functions. - Streamlined and automated business and product management processes which boosted productivity.



KERN Technology

• United States
• Insurance

• Corporate Services Manager

  • Mar 2016 - Apr 2017

  I worked with talents well-versed in high-tech solutions and account managed start-ups, small businesses, and enterprises alike. I designed the scope of work and financial strategy for B2B SaaS. - Introduced employee retention strategies and reduced annual employee turnover rate from 86% to 37%. - Facilitated a team growth of 378% within a year’s time by optimizing HR and administration functions. - Digitalized and automated 80% of business processes including customer relationship management, which led to a reduction in operational costs. - Developed a financial plan to address a backlog of debts and successfully negotiated for a 50% reduction in the outstanding amount. - Improved work accountability and communication across departments including within the management team to ensure corporate compliance and governance standards are met.



Dekatku Sdn Bhd

• Operations Manager

  • Jun 2015 - Mar 2016

  I led the administration of day-to-day Operations and Human Resource functions, implemented SOPs, drove business process improvement, and provided strategic advice to the CEO. - Resolved over 2 years’ worth of administrative backlog and compliance issues, and audited a 6-figure statutory debt. - Expanded the Operations and HR teams to provide better support for the rapidly growing organization. - Optimized business processes and improved productivity across departments. - Introduced staff benefits and improved workplace culture with regular team-building activities. - Awarded Tier 1 MSC status and streamlined Employment Pass applications for foreign talents.