Experience

GTS Technology Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• PC Deployment Tech

  • Jul 2023 - Sep 2023

  Austin, Texas, United States Short term contract work Install, configure, and deploy computer hardware, including desktops, laptops, printers, and other peripherals, according to company standards and procedures. Install, upgrade, and configure operating systems and software applications on computer systems. Perform system imaging and cloning processes to facilitate efficient deployment of standardized configurations. Troubleshoot and resolve hardware and software issues, performing diagnostics… Show more Short term contract work Install, configure, and deploy computer hardware, including desktops, laptops, printers, and other peripherals, according to company standards and procedures. Install, upgrade, and configure operating systems and software applications on computer systems. Perform system imaging and cloning processes to facilitate efficient deployment of standardized configurations. Troubleshoot and resolve hardware and software issues, performing diagnostics and repairs as needed. Show less



Best Buy

• Retail
• 700 & Above Employee

• Consultation Agent

  • Jun 2022 - Jul 2023

  Austin, Texas, United States o Consistently preformed in the top 3 for sales in the market, frequently number 1 in store. o Provide exceptional technical support to clients, diagnosing and resolving hardware and software issues promptly. o Perform hardware installations, software configurations, and system optimizations for a wide range of devices and platforms. o Deliver excellent customer service by effectively communicating technical concepts and providing comprehensive solutions. o Maintain accurate and… Show more o Consistently preformed in the top 3 for sales in the market, frequently number 1 in store. o Provide exceptional technical support to clients, diagnosing and resolving hardware and software issues promptly. o Perform hardware installations, software configurations, and system optimizations for a wide range of devices and platforms. o Deliver excellent customer service by effectively communicating technical concepts and providing comprehensive solutions. o Maintain accurate and detailed documentation of service requests, troubleshooting steps, and resolutions. Show less



SpotBeGone LLC

• Repair and Remodel

  • Jan 2021 - May 2022

  Austin, Texas, United States • Started off as a trainee, quickly got to a level where I could schedule directly with clients and manage material autonomously • Maintained business relationship with property owners, managers, and maintenance staff, to the point where I was specifically requested • Used property data to find potential clients and expand the business into other services



FRESCO INVESTMENTS LIMITED

• United Kingdom
• Investment Management

• Area Manager

  • Jun 2019 - Mar 2020

  Round Rock, Texas, United States • Assisted in creating one of the most profitable stores in the state, earning an achievement for top 10 personal performance in Texas • Complete store operational requirements by scheduling and assigning employees; following up on work results, managing the safe and depositing cash to the bank • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements



Academy Sports + Outdoors

• United States
• Retail
• 700 & Above Employee

• Firearm Sales Associate

  • Dec 2017 - Jan 2019

  Round Rock, Texas, United States • Identified an inefficient procedure with ammunition handling, implemented an improvement and boosted ammunition sales by 36% for the quarter • Cross examine government data with client ID's for errors, validity, eligibility • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions