Marko Bakker

Order Management & Marketplace Integration Manager at G-Star RAW
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • English Professional working proficiency
  • Nederlands Native or bilingual proficiency

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Experience

    • Retail
    • 700 & Above Employee
    • Order Management & Marketplace Integration Manager
      • Jan 2021 - Present

      Omni-Channel – (Technical) Product Owner – Business Analyst – Cloud Services – DevOps – IBM Sterling OMS• Own Backlog/Roadmap and shape initiatives to achieve strategic objectives with key business and other (IT) stakeholders• Scope/Manage all post purchase integration/Omnichannel projects ex. ParcelLab, Return Portal, Carriers, More• Manage offshore DevOps team to support Day-to-Day operations, configurations, with a focus on new feature development• Release management, incl. ticket definitions, acceptance criteria and aftercare• Project Manager for Sterling OMS cloud migration (AWS) – Global migration• Streamline new support process from in-house to new outsourced support/DevOps team (Cognizant) Show less

    • Marketplace Onboarding Manager
      • Jun 2019 - Jan 2021

      Omni-Channel E-commerce – Integrations – Product Owner – Jira – Hybris – SAP AFS – IBM Sterling• Product owner for all marketplace related projects/changes/backlog• Support/Own process from Partner selection, onboarding to go-live and aftercare• Analyze partner requirements and impact on margin, workload and developments; Gap analyzes• Converting business needs in (technical) specifications and standardized working procedures• Create tickets, use cases, UAT scenario’s and mappings for new features; Jira and Confluence• Setup various (business) models to support Marketplaces within E-commerce (IT) Landscape• Developed standardized Product, Price and Stock exports to Partners via Hybris (AWS)• Projects; Zalando (ZFS), Amazon, AboutYou, Instagram and more via Anatwine, ChannelAdvisor or Tradebyte Show less

    • Project Coordinator
      • Jan 2016 - May 2019

      EDI – Consignment – Partnerships – Project Management – Drop Shipment – SAP AFS • Standardized EDI (setup) procedure and connect partners for both Wholesale and Drop shipment• Travelled to China to implement RPRO (POS) in the G-Star stores, both IT and operational (training)• Participated in standardizing the Omni-channel commission structure• Participated in project team to translate POS and Omnichannel procedures in UX on new POS• Setup Consignment in SAP AFS and project manager for new partner roll-out• Start-up first Marketplace activities for G-Star and transition to new source systems Show less

    • Netherlands
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • EDI Process Manager
      • Jul 2015 - Dec 2015

      EDI – Microsoft Dynamics – B2B - Testing • Analyze business needs to be gained from EDI • Create roadmap to support simple EDI up to VMI/Consignment • Spec and testing B2B Portal (Colect) connection with new ERP Dynamics EDI – Microsoft Dynamics – B2B - Testing • Analyze business needs to be gained from EDI • Create roadmap to support simple EDI up to VMI/Consignment • Spec and testing B2B Portal (Colect) connection with new ERP Dynamics

    • Retail
    • 700 & Above Employee
    • Sales Backoffice (SBO) coordinator
      • Jan 2012 - Jul 2015

      E-Invoice – EDI – RetailPro – Point of Sales - Salesforce – SAP AFS – B2B • Setup first business involvement in EDI, roll-out user friendly support procedure’s and reporting • Second Line support for all POS related Issues and linked change requests • Translate CRM procedures in Salesforce new feature specifications • Travelled to Australia to implement RPRO in the G-Star stores, both IT and operational (training) • Product Owner E-invoice Portal and Global E-invoice Rollout (Anachron) Show less

    • Netherlands
    • Transportation, Logistics and Storage
    • 100 - 200 Employee
    • Inside Sales Employee
      • Jun 2011 - Dec 2011

      Sales – Quote – Airfreight – Negotiate Create competitive quotes for various shipment request, with a focus on airfreight. Depending on customer needs, explore VCK network for the best transport option via airfreight or door to door. Sales – Quote – Airfreight – Negotiate Create competitive quotes for various shipment request, with a focus on airfreight. Depending on customer needs, explore VCK network for the best transport option via airfreight or door to door.

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Distribution Agent
      • Aug 2010 - Jun 2011

      Logistics – RMA – Carrier Management • Handle the cross-dock flow from US/Asia to the European market and RMA's • Streamlined RMA procedures Logistics – RMA – Carrier Management • Handle the cross-dock flow from US/Asia to the European market and RMA's • Streamlined RMA procedures

Education

  • Hogeschool van Amsterdam
    Logistics Engineer, Business Logistics
    2005 - 2009
  • Scholen Gemeenschap Reigersbos (S.G.R)
    VWO / Econimics
    1997 - 2003

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