Marko Bakker
Order Management & Marketplace Integration Manager at G-Star RAW- Claim this Profile
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English Professional working proficiency
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Nederlands Native or bilingual proficiency
Topline Score
Bio
Experience
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G-Star RAW
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Retail
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700 & Above Employee
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Order Management & Marketplace Integration Manager
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Jan 2021 - Present
Omni-Channel – (Technical) Product Owner – Business Analyst – Cloud Services – DevOps – IBM Sterling OMS• Own Backlog/Roadmap and shape initiatives to achieve strategic objectives with key business and other (IT) stakeholders• Scope/Manage all post purchase integration/Omnichannel projects ex. ParcelLab, Return Portal, Carriers, More• Manage offshore DevOps team to support Day-to-Day operations, configurations, with a focus on new feature development• Release management, incl. ticket definitions, acceptance criteria and aftercare• Project Manager for Sterling OMS cloud migration (AWS) – Global migration• Streamline new support process from in-house to new outsourced support/DevOps team (Cognizant) Show less
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Marketplace Onboarding Manager
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Jun 2019 - Jan 2021
Omni-Channel E-commerce – Integrations – Product Owner – Jira – Hybris – SAP AFS – IBM Sterling• Product owner for all marketplace related projects/changes/backlog• Support/Own process from Partner selection, onboarding to go-live and aftercare• Analyze partner requirements and impact on margin, workload and developments; Gap analyzes• Converting business needs in (technical) specifications and standardized working procedures• Create tickets, use cases, UAT scenario’s and mappings for new features; Jira and Confluence• Setup various (business) models to support Marketplaces within E-commerce (IT) Landscape• Developed standardized Product, Price and Stock exports to Partners via Hybris (AWS)• Projects; Zalando (ZFS), Amazon, AboutYou, Instagram and more via Anatwine, ChannelAdvisor or Tradebyte Show less
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Project Coordinator
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Jan 2016 - May 2019
EDI – Consignment – Partnerships – Project Management – Drop Shipment – SAP AFS • Standardized EDI (setup) procedure and connect partners for both Wholesale and Drop shipment• Travelled to China to implement RPRO (POS) in the G-Star stores, both IT and operational (training)• Participated in standardizing the Omni-channel commission structure• Participated in project team to translate POS and Omnichannel procedures in UX on new POS• Setup Consignment in SAP AFS and project manager for new partner roll-out• Start-up first Marketplace activities for G-Star and transition to new source systems Show less
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Scotch & Soda
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Netherlands
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Retail Apparel and Fashion
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700 & Above Employee
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EDI Process Manager
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Jul 2015 - Dec 2015
EDI – Microsoft Dynamics – B2B - Testing • Analyze business needs to be gained from EDI • Create roadmap to support simple EDI up to VMI/Consignment • Spec and testing B2B Portal (Colect) connection with new ERP Dynamics EDI – Microsoft Dynamics – B2B - Testing • Analyze business needs to be gained from EDI • Create roadmap to support simple EDI up to VMI/Consignment • Spec and testing B2B Portal (Colect) connection with new ERP Dynamics
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G-Star RAW
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Retail
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700 & Above Employee
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Sales Backoffice (SBO) coordinator
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Jan 2012 - Jul 2015
E-Invoice – EDI – RetailPro – Point of Sales - Salesforce – SAP AFS – B2B • Setup first business involvement in EDI, roll-out user friendly support procedure’s and reporting • Second Line support for all POS related Issues and linked change requests • Translate CRM procedures in Salesforce new feature specifications • Travelled to Australia to implement RPRO in the G-Star stores, both IT and operational (training) • Product Owner E-invoice Portal and Global E-invoice Rollout (Anachron) Show less
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VCK Logistics
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Netherlands
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Transportation, Logistics and Storage
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100 - 200 Employee
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Inside Sales Employee
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Jun 2011 - Dec 2011
Sales – Quote – Airfreight – Negotiate Create competitive quotes for various shipment request, with a focus on airfreight. Depending on customer needs, explore VCK network for the best transport option via airfreight or door to door. Sales – Quote – Airfreight – Negotiate Create competitive quotes for various shipment request, with a focus on airfreight. Depending on customer needs, explore VCK network for the best transport option via airfreight or door to door.
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Expeditors
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United States
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Distribution Agent
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Aug 2010 - Jun 2011
Logistics – RMA – Carrier Management • Handle the cross-dock flow from US/Asia to the European market and RMA's • Streamlined RMA procedures Logistics – RMA – Carrier Management • Handle the cross-dock flow from US/Asia to the European market and RMA's • Streamlined RMA procedures
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Education
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Hogeschool van Amsterdam
Logistics Engineer, Business Logistics -
Scholen Gemeenschap Reigersbos (S.G.R)
VWO / Econimics