Shashank Desai
General Manager at Solutions India Systems Pvt. Ltd.- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Marathi Full professional proficiency
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Gujarati Native or bilingual proficiency
Topline Score
Bio
Alfie J Fernandes
Shashank was a friendly guy with good and cordial relations with all his team mates, he was a perfectionist.
Shrirang Satwe
zzaass
Alfie J Fernandes
Shashank was a friendly guy with good and cordial relations with all his team mates, he was a perfectionist.
Shrirang Satwe
zzaass
Alfie J Fernandes
Shashank was a friendly guy with good and cordial relations with all his team mates, he was a perfectionist.
Shrirang Satwe
zzaass
Alfie J Fernandes
Shashank was a friendly guy with good and cordial relations with all his team mates, he was a perfectionist.
Shrirang Satwe
zzaass
Credentials
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CCNP
CiscoJul, 2006- Nov, 2024 -
CCNA 5.0
CiscoOct, 2006- Nov, 2024 -
SCSA
Sun MicrosystemsSep, 2003- Nov, 2024 -
CCNA 2.0
CiscoMay, 2000- Nov, 2024 -
MCSE
MicrosoftFeb, 2000- Nov, 2024
Experience
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Solutions India Systems Pvt Ltd
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India
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IT Services and IT Consulting
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1 - 100 Employee
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General Manager
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Nov 2010 - Present
Managed and supported a team of pre-sales and post-sales for successful completion of collective projects. ________________________________________ Managed and supported a team of pre-sales and post-sales for successful completion of collective projects. ________________________________________
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IOl Netcom Ltd
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Telecommunications
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1 - 100 Employee
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Technical and Business Head VoIP.
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Feb 2009 - Oct 2010
Heading team of VOIP engineers, network and systems admin with in-line coordination of web developers, database support, customer support, billing and MIS in 24/7 environment achieving on time high performance delivery of projects. Prepare business case study with POC and driving project management on service roll out and maintain ongoing service life cycle after rollout, integrating vendor management and solution to interconnecting upstream and downstream partners and customers and maintenance. Provide technical consultation on planning, customer support, call routing, engineering support, service deployment, maintenance, trouble resolution, regulatory, billing services VoIP, network capacity planning, IP operations, connectivity and NOC team development.________________________________________ Show less
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Technical Manager VOIP Solution L3 NOC
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Oct 2008 - Feb 2009
Coordinated with major ISPs, Government bodies for proper functioning of internet connectivity and also resolved connectivity issues within stipulated deadlines Rendered sales and presales support for client requirement capturing and giving technical suggestions to ensure a win-win situation Participated in finance and billing related queries, defined reviews, managed SLAs and pricing guidelines________________________________________
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Senior Technical Engineer VOIP Solutions
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Jan 2008 - Oct 2008
Deployed VoIP over different hardware devices using various application tools Designed and deployed networks, n-tiered management applications using various protocols and codec’s Integrated an array of advanced technologies and software utilities to creatively resolve problems and provide solutions.________________________________________
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L3 NOC Engineer
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Oct 2007 - Jan 2008
Integrated an array of advanced technologies and software utilities to creatively resolve problems and provide solutions Coordinated with major ISPs, Government bodies for proper functioning of internet connectivity and also resolved connectivity issues within stipulated deadlines.________________________________________
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Qatar Chemical Company
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Chemical Manufacturing
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700 & Above Employee
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Senior Analyst
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Apr 2007 - Sep 2007
Provide technical consultation on planning, customer support, call routing, engineering support, service deployment, maintenance, trouble resolution, regulatory, billing services VoIP, network capacity planning, IP operations, connectivity and NOC team development. ________________________________________ Provide technical consultation on planning, customer support, call routing, engineering support, service deployment, maintenance, trouble resolution, regulatory, billing services VoIP, network capacity planning, IP operations, connectivity and NOC team development. ________________________________________
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SYSTEMATIC ICT SERVICES LIMITED
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United Kingdom
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Computer Networking Products
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Senior Consultant, Voice and Data
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Feb 2004 - Jan 2006
Deployed VoIP over different hardware devices using various application tools Designed and deployed networks, n-tiered management applications using various protocols and codec’s Integrated an array of advanced technologies and software utilities to creatively resolve problems and provide solutions Coordinated with major ISPs, Government bodies for proper functioning of internet connectivity and also resolved connectivity issues within stipulated deadlines Rendered sales and presales support for client requirement capturing and giving technical suggestions to ensure a win-win situation Participated in finance and billing related queries, defined reviews, managed SLAs and pricing guidelines Show less
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I T Square Solutions LTD
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Amdheri, Mumbai, Maharashtra, India.
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System Analyst
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Jul 2001 - Jan 2004
Worked in a team of engineers devoted to configuring, monitoring, maintaining and troubleshooting several servers, routers, switches, systems and other hardware using various third party products ________________________________________ Worked in a team of engineers devoted to configuring, monitoring, maintaining and troubleshooting several servers, routers, switches, systems and other hardware using various third party products ________________________________________
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Siddharth College of Science and Economics
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Churchgate, Mumbai, Maharashtra, India.
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Visiting Faculty
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Jul 2002 - Dec 2002
Successfully completed the course for third semester B.Sc. (IT) Computer Science students, with Computer Networks and System Programming subjects, with thoroughly student-level approach to teaching ________________________________________ Successfully completed the course for third semester B.Sc. (IT) Computer Science students, with Computer Networks and System Programming subjects, with thoroughly student-level approach to teaching ________________________________________
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Tulec Computer Education
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Borivali, Mumbai, Maharashtra, India.
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Junior Engineer
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Jul 1999 - Jun 2001
Worked with a team of Network Engineers and System Engineers, provided 1st and 2nd line support for server, networks and Microsoft Applications ________________________________________ Worked with a team of Network Engineers and System Engineers, provided 1st and 2nd line support for server, networks and Microsoft Applications ________________________________________
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Education
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2012 - 2014
Sikkim Manipal University of Health, Medical and Technological Sciences
Master of Business Administration (MBA), Operations Management -
2008 - 2010
Sikkim Manipal University of Health, Medical and Technological Sciences
BSC IT, BSC IT -
1999 - 2002
Indira Gandhi National Open University
BCA, Bachelor in Computer Application -
1996 - 2000
Bharti Vidhyapeet Institute of Technology
Diploma in Computer Engineering, Computer science -
1983 - 1996
Children's Academy
Matriculation, Schooling
Community
