~ Shane Gleeson ~
Senior DevOps Tech Lead at CareCru- Claim this Profile
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Topline Score
Bio
Nils Kuerten
Shane is talented system administrator. He is always willing to tackle a new challenge even if it isn't in his area of expertise. Shane made numerous contributions to the team while he was at Central 1. Notably, he automated our Linux server patching and was able to drop the patching frequency from bi-monthly to monthly. Another of his achievements was integrating a customized log rotation and compression scheme to securely upload the data for AWS. On the personal side, Shane accepts feedback well, is easy to work and is always looking to improve things.
Billy C.
I'll keep this short and sweet. Shane ranks high in both soft skills and technical ability. If you've worked in the IT industry then you would know this is something very hard to find. I am positive that Shane would be a great asset to any company no matter the role.
Nils Kuerten
Shane is talented system administrator. He is always willing to tackle a new challenge even if it isn't in his area of expertise. Shane made numerous contributions to the team while he was at Central 1. Notably, he automated our Linux server patching and was able to drop the patching frequency from bi-monthly to monthly. Another of his achievements was integrating a customized log rotation and compression scheme to securely upload the data for AWS. On the personal side, Shane accepts feedback well, is easy to work and is always looking to improve things.
Billy C.
I'll keep this short and sweet. Shane ranks high in both soft skills and technical ability. If you've worked in the IT industry then you would know this is something very hard to find. I am positive that Shane would be a great asset to any company no matter the role.
Nils Kuerten
Shane is talented system administrator. He is always willing to tackle a new challenge even if it isn't in his area of expertise. Shane made numerous contributions to the team while he was at Central 1. Notably, he automated our Linux server patching and was able to drop the patching frequency from bi-monthly to monthly. Another of his achievements was integrating a customized log rotation and compression scheme to securely upload the data for AWS. On the personal side, Shane accepts feedback well, is easy to work and is always looking to improve things.
Billy C.
I'll keep this short and sweet. Shane ranks high in both soft skills and technical ability. If you've worked in the IT industry then you would know this is something very hard to find. I am positive that Shane would be a great asset to any company no matter the role.
Nils Kuerten
Shane is talented system administrator. He is always willing to tackle a new challenge even if it isn't in his area of expertise. Shane made numerous contributions to the team while he was at Central 1. Notably, he automated our Linux server patching and was able to drop the patching frequency from bi-monthly to monthly. Another of his achievements was integrating a customized log rotation and compression scheme to securely upload the data for AWS. On the personal side, Shane accepts feedback well, is easy to work and is always looking to improve things.
Billy C.
I'll keep this short and sweet. Shane ranks high in both soft skills and technical ability. If you've worked in the IT industry then you would know this is something very hard to find. I am positive that Shane would be a great asset to any company no matter the role.
Credentials
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Lean 101
Lean Sensei InternationalJan, 2016- Nov, 2024 -
Service Excellence Training
Dynamic Achievement GroupSep, 2015- Nov, 2024 -
ISO/IEC 27001:2013 Lead Auditor (TPECS)
BSIMay, 2015- Nov, 2024 -
Cisco Certified Network Associate, CCNA
CiscoNov, 2012- Nov, 2024 -
Architecting on AWS
Amazon
Experience
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CareCru
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United States
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Software Development
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1 - 100 Employee
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Senior DevOps Tech Lead
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Apr 2022 - Present
Leadership: * Architected a network, monitoring, ci/cd, and gitops transition * Lead the Engineering Backend Guild monthly meetings. Where we deep dive into major issues, showcase accomplishments, and train/mentor other engineers. * Possess excellent communication and leadership skills, effectively managing and mentoring a team of DevOps engineers. * Documented a security and awareness strategy for the company, creating a clear and concise path forward for the adoption of security best practices. Transformation: * Optimized AWS costs through the implementation of reservations, reduced resource footprints, removal of old useless data, and data retention policies. * Prioritized and unblocked tasks in our backlog, resulting in increased productivity. * Created a central infrastructure hub for monitoring, logs, authentication, and shared tools, as well as implemented a third-party monitoring tool, Site24x7. * Successfully implemented multiple new microservices by collaborating with project leaders and developers. * Implemented an SSO strategy leveraging AzureAD for all high and medium-risk apps. * Architected a new secret management strategy using AWS Secret Manager and locked down IAM rules for access. * Deployed a K8s stack using Terraform, Karpenter for auto-scaling, External Secrets for secret management, and EKS blueprints for K8s cluster creation. * Established an Argocd-based GitOps strategy for maintaining different K8s clusters, utilizing the app of apps pattern. Technical Skills: * AWS cost optimization * Backlog management * Infrastructure migration * Central infrastructure hub creation * Microservices implementation * SSO strategy implementation * Secret management * K8s stack deployment * GitOps strategy establishment * Security strategy documentation * Agile methodologies * Project management Show less
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Bright Health Solutions
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Canada
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Software Development
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1 - 100 Employee
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Cloud Engineer
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Feb 2021 - Apr 2022
● Managed Azure based SaaS products with a gitops approach based around Terraform, Ansible, Argocd, Helm, and Kubernetes ● Designed and implemented monitoring and log collection stack on Kubernetes; utilizing Prometheus Operator, Alert Manager, Loki, Grafana ● Managed RemoteApp based SaaS EMR application and a SaaS .NET web PHR application ● Built CI/CD Pipeline for internal Python Django app, ensuring deployment, testing, rollback were automated ● Advisory role for ISMS implementation and maintenance (ISO 27001) Show less
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Central 1
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Canada
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Banking
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500 - 600 Employee
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Linux System Analyst
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Jul 2015 - Feb 2021
● Lead roles: Openshift, Site 24x7, Rundeck, DR Orchestration, PagerDuty, Software Patch Management, RHEL 5/6 retirement project, Centos to RHEL upgrade, Log Management(Splunk, Logstash, in-house tools), Vulnerability remediation ● Managed server farm of 500+ Linux servers, spread over 3 datacenters, AWS, and Azure; maintained by 3 analysts rotating in a 24x7 on call environment ● Developed and maintained client side encryption to the AWS cloud service, utilizing boto3, aws kms, filebeat, logstash and S3; built to scale to have all linux based log data shipped to S3 with minimal involvement ● Created 3rd party data routing services to connect 3rd party service webhooks using AWS lambda and api gateway ● Created git hook based application deployment pipeline using jenkins, bitbucket, and docker ● Deployed kubernetes based application stack (NCR remote deposit capture platform) in openshift environment ● Automated a bimonthly manual patching process into a monthly patch cycle for over 500 servers with service now, rundeck, and python scripting; leveraging the existing ITIL based change management process for app owners to have full visibility and control of patching changes ● Provided technical knowledge and assistance to application teams, including creating Chef application recipes, Rundeck Jobs, Jenkins pipelines, Kubernetes platform administration, assisting and troubleshooting outages and upgrades ● Planned and implemented deployments of new systems, maintained existing systems, and effectively resolved problems encountered with operating platforms; conducted performance analysis and identified areas for improvement; used build and implement tools to automate and streamline these activities where possible ● Provided in-depth documentation for knowledge transfer to co-workers ● Developed production solutions from audit reporting to automation primarily using Python Show less
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Absolute Software
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Canada
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Computer and Network Security
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500 - 600 Employee
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System Engineer – External Hosting Operations Support Role
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Dec 2013 - Aug 2015
Absolute Service SaaS• Took over infrastructure and deployment duties for AWS based ITIL SaaS solution• Linux environment, with Apache and Tomcat web application running in AWS on EC2• Created full documentation for lifecycle management of the SaaS environment.• Created backup regime utilizing bash scripts and AWS S3Cloud MDM• Architectured and implemented an environment from ground up to support customer MDM SaaS solution• Utilized windows Remote App, Server 2012 R2, and our in-house application to provide a cloud based MDM solutionISO 27001:2013• Main contact for internal auditors, external auditors, external vulnerability assessments, and internal asset risk analysis• Team Lead on updating our entire technical operations onto a new ISO standard. o Successful certification of Absolute Software with ISO 27001:2013• Ongoing compliance liaison, running a variety of monthly and quarterly security meetings, for departmental managersMisc• Implemented Kanban project management software for project planning/tracking• Administered/Installed IDS/HIDS solution Security Onion• Deployed SCVMM 2012 for HA clustering and role based VM access• Automated the warranty information in Racktables to auto populate from the Dell API Show less
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Associate Network Engineer
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Jun 2013 - Dec 2013
End-User support • User provisioning/de-provisioning - WDS deployment Server (30 minutes to fully provision any laptop) • Troubleshooting • IT OrientationAD Support • Created/decommissioned groups • Assisted with redesign of internal IT AD infrastructure Network Support and Design • Troubleshooting issues Dell/Cisco/HP switches • Cisco Router, using PBR to direct traffic, Router on a stick configuration • ASA Firewall, basic maintenance and configuration tasksExchange 2007 • Troubleshooting end user issues • Creating mailboxes/d-listsDell Servers • Team lead on internal systems shutdown due to Building power outage • Ensure all drives are working, replacing faults (Dell Servers) • Build Servers according to system build documents • Configuring Raid arrays for new servers • Partition drives based on server builds • Provision systems with proper security measures Show less
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British Columbia Institute of Technology
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Canada
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Higher Education
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700 & Above Employee
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Help Desk Support Analyst
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Nov 2012 - Jun 2013
• Assess urgency and need of callers or emails; escalating the event with Cherwell if needed• Solving issues using/troubleshooting Active Directory, Banner, Windows XP/7/8• Ensuring a positive customer experience
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Lab Proctor
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May 2012 - Jun 2013
• Providing lab assistants to teachers and students• Troubleshooting and diagnosing computer and printer incidences in a large (4000+) computer network• Deploying workstation images through WDS and Nortel Ghost
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Network Administration Peer Tutor
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Oct 2012 - May 2013
• Taught Cisco, Linux and Microsoft to first and second year students• Assisted Computer Information System Administration students understand theoretical concepts and practical networking skills
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R.A.C Group
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Vancouver, Canada Area
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Level 2 Rope Access Technician
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Jul 2010 - Sep 2011
• Responsible for maintenance and safety of co-workers along with training and supervision in a dangerous environment • Completed 2 safety and rescue SPRAT (Society of Professional Rope Access Technicians) Courses • Performed administrative/IT duties (setting up a new computerized database of equipment with maintenance logs) • Reviewed and edited technical documents for contract proposals from technical perspective • Responsible for maintenance and safety of co-workers along with training and supervision in a dangerous environment • Completed 2 safety and rescue SPRAT (Society of Professional Rope Access Technicians) Courses • Performed administrative/IT duties (setting up a new computerized database of equipment with maintenance logs) • Reviewed and edited technical documents for contract proposals from technical perspective
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YW Calgary
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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ESL Instructor
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Jun 2008 - Sep 2008
English Teacher • Instructed 25 students with dynamic, interactive activities • Received highest new teacher ratings through student evaluations • Prepared course material • Evaluated student progress and prepared progress reports English Teacher • Instructed 25 students with dynamic, interactive activities • Received highest new teacher ratings through student evaluations • Prepared course material • Evaluated student progress and prepared progress reports
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Earls Kitchen + Bar
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Canada
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Restaurants
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700 & Above Employee
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Shift Leader, Prep Cook, Line Cook
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Oct 2002 - Nov 2007
• Led teams of cooks in a high-paced environment, performing quality work • Managed scheduling, training, logging conduct, and liaised with front of house • Performed Line Cook and Prep Cook duties at high standards with precise knowledge and skills • Trained and excelled in every hands-on position in the back-of-house • Led teams of cooks in a high-paced environment, performing quality work • Managed scheduling, training, logging conduct, and liaised with front of house • Performed Line Cook and Prep Cook duties at high standards with precise knowledge and skills • Trained and excelled in every hands-on position in the back-of-house
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Education
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2011 - 2013
British Columbia Institute of Technology / BCIT
Computer Information System Administrator -
The University of Calgary
Bachelor of Arts (BA)
Community
