Experience

VitrA Russia

• Russian Federation
• Building Materials
• 1 - 100 Employee

• Purchasing & Logistics Manager

  • Jun 2016 - Present

  Role: direct and indirect procurement and logistics process management related to two separate production facilities and a commercial department.Outcomes:• Led saving projects resulted in a 10% decrease in purchasing spend through renegotiated key partners' contract conditions. Reorganized the contract management process setting higher standards for transparency and risk reduction.• Improved assortment decisions by setting cost distribution guidelines for import goods. Built a strategy of interaction with Customs authorities that led to a return of 90% of funds spent on goods’ customs value correction.• Reduced 15% workload of Top Management and purchasing personnel by automation of purchasing process.• Ensured ISO 9001-2015 standards implementation in the procurement process. Established a supplier evaluation process targeted at covering business requirements in the most valuable manner.

• Head of Customer Order Management department

  • Jan 2014 - Jun 2016

  Role: end-to-end customer order and shipment process management according to the customer segmentation: wholesalers, export customers, DIY stores. Outcomes:• Facilitated 2,5 times export shipments volume increase through shipment process automation. The time required for shipment documents preparation decreased 4 times.• Conducted an ABC customer segmentation analysis that led to 15% increase in turnover with key customers. • Executed automation of customer requests processing that reduced request handling time by 60%.

• Retail Store Manager

  • Jan 2010 - Dec 2013

  Outcomes:• Successfully launched a retail store and led it to sustainable sales and revenue.• Created a regular customers base and implemented a system of targeted offers that helped to increase sales by 15%.• Initiated continuous professional development and training programs for the company’s retail store personnel teams (5 stores), managed to attract both internal and external educational resources.