Experience

Consultores360 y Asociados, S.C.

• India
• Financial Services
• 200 - 300 Employee

• Manager

  • Sep 2015 - Present



Travinia Italian Kitchen

• United States
• Restaurants
• 1 - 100 Employee

• Server/ Head Hostess

  • May 2013 - May 2014

  • Created daily server floor plans and maintained even distribution of customers to servers to ensure appropriate customer service and maintain high quality standards. • Assisted in resolving customer complaints and issues that arose from unsatisfied expectations or service. • Participated in the implementation of a new upgrade of the customer service program in order to create success among users including hostesses and managers. • Created daily server floor plans and maintained even distribution of customers to servers to ensure appropriate customer service and maintain high quality standards. • Assisted in resolving customer complaints and issues that arose from unsatisfied expectations or service. • Participated in the implementation of a new upgrade of the customer service program in order to create success among users including hostesses and managers.



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Server

  • May 2012 - May 2013

  • Participated in a highly coordinated team environment to a high level of customer experiences and interactions. • Entrusted to set up and close restaurant operations and activities. • Assisted in training new employees to maintain a high level consistency across restaurant service staff and comply with company philosophy. • Participated in a highly coordinated team environment to a high level of customer experiences and interactions. • Entrusted to set up and close restaurant operations and activities. • Assisted in training new employees to maintain a high level consistency across restaurant service staff and comply with company philosophy.