Experience

OnX Canada

• Canada
• IT Services and IT Consulting
• 200 - 300 Employee

• Global IT Project Manager

  • Mar 2016 - Present

  Perform the role of Project Manager to migrate the network infrastructure for the Global Business Travel division of American Express and manage internal client network projects through the final phases and into production. This work includes management of the budget, project plan, resources and business partner relationship and well as review and approval of project documentation. Perform the role of Project Manager to migrate the network infrastructure for the Global Business Travel division of American Express and manage internal client network projects through the final phases and into production. This work includes management of the budget, project plan, resources and business partner relationship and well as review and approval of project documentation.



PetSmart

• United States
• Retail
• 700 & Above Employee

• Analyst

  • Jul 2014 - Jun 2015

  • Supported the company in all aspects of sales and use tax audits, ensuring government regulatory compliance • Served as the company representative in all personal property tax audits • Held responsibility in compiling, analyzing, completing, and submitting all pesticide usage per state compliance, as well as providing details to HQ Finance with budget forecasting • Assumed accountability in preparing, reporting, and resolving general ledger activities • Directly worked with internal and external customers to manage relations pertaining to tax inquiries • Acted as subject matter expert (SME) in handling tax statutes, regulations, rulings, and administrative procedures for all taxing jurisdictions as they related to the business • Collaboratively worked with the Sales, Legal, Finance, and Revenue Assurance teams to ensure accuracy and compliance



Amcor

• Switzerland
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Credit Lead / Supervisor

  • Aug 2004 - May 2014

  • Rendered direct supervision to Account Maintenance and Merchant Transaction teams, which involved monitoring all project definitions, requirements gathering, personnel recruitment/training, task designation, performance evaluations, and timelines • Spearheaded the migration and integration of newly acquired companies and mergers of existing divisions, including database and/or system conversions • Directly worked with Executive Finance and Global Data Engineering teams throughout the organization to align strategic business objectives while maintaining best practices and developing relationships with key accounts, product teams, and strategic partners • Acted as subject matter expert (SME) in handling proprietary customer database and taxation inquiries • Promoted utilization of e-Commerce self-service portals by ensuring customers were trained and enrolled • Expertly facilitated training, presented effective training materials and applied industry best practices for the North America divisions • Fulfilled wide range of tasks such as the following: - Execution and validation of the end-to-end user acceptance testing for departmental systems, including point of sale, billing, and work flow management - Evaluation and implementation of process improvements to accommodate changing business needs - Auditing of internal policies and processes to ensure compliance with Sarbanes-Oxley - Troubleshooting and escalating issues to ensure the timeliness and quality of project results



Benson Building Supply

• Rockford, Illinois Area

• Office Manager / Bookkeeper

  • Apr 2001 - Aug 2004

  • Fully managed accounting and reporting functions, including accounts receivable, accounts payable, and financial statements • Maintain cash management to facilitate weekly payroll processes, preparing and filing payroll taxes, and managing customer deposits • Managing customer service, vendor relationships, and general office personnel • Preparing and filing sales tax reports and lien wavers • Create and maintain marketing and advertising campaigns • Supervise and coordinate all aspects of Human Resource functions (hiring, training, termination, benefits, etc.) • General office, organization, and inventory management