Experience

DIAMOND REAL ESTATE GROUP LTD

• United Kingdom
• 1 - 100 Employee

• REALTOR and Apartment Locator

  • Jan 2023 - Present



Keller Williams Realty, Inc.

• United States
• Real Estate
• 700 & Above Employee

• Realtor

  • Jul 2021 - Jun 2023

  Assisted clients with the purchase, sell, and leasing of residential homes and apartments. Nurtured and converted leads through the use of Keller Williams’ own software suite, KW Command. Maintained the database through the use of phone calls, texts, and emails via MailChimp and Twilio. Engaged and marketed to potential leads through the consistent use of social media and social media marketing including paid advertising. Utilized Facebook Business Suite to distribute posts across Facebook and Instagram business accounts. Developed engaging content through the use of Canva. Participated in a variety of networking groups pertinent to specific communities. Networking groups included a range of successful and notable entrepreneurs. Invoiced properties and audited expenses to remain compliant with IRS guidelines for independent contractors. Show less



Embrey Management Services

• Dallas, Texas

• Assistant Community Manager

  • Feb 2017 - Feb 2021

  Provided weekly updates to the corporate office regarding traffic, occupancy, and marketing efforts to assist in marketing property in a competitive market. Managed prospective tenant leads through Lead2Lease on a daily and consistent basis. Communicated property updates, special events, and promotions to tenants in a timely and professional manner through the use of emails via RentCafe. Generated regular social media content to engage residents and encourage prospects. Updated promotions, details, and content to the community’s website via RentCafe. Marketed community through onsite and offsite events such as realtor luncheons, neighborhood association meetings, community events, small business association meet and greets, and social media. Assisted in final sale of property by conducting investor tours of the community and preparing current market reports. Completed month end close for property on a monthly basis to provide accounting department with an accurate view of property’s overall performance and compliance regarding rent collection, security deposits, rentable items, and renter’s insurance. Audited resident files to ensure accuracy of lease charges and concessions to increase net effective rents and profitability of property. Collected rent from current and previous residents in a timely manner. Show less



Waterton

• United States
• Real Estate
• 400 - 500 Employee

• Assistant Community Manager

  • Jan 2011 - Nov 2015

  Assisted community manager with the completion of monthly reports detailing the performance of the community and local market. Participated in weekly LRO calls to assess exposure, trend, and competitor data in order to successfully achieve and maintain budgeted occupancy and net effective rents. Marketed the community through monthly resident events at outside locations and engaging with realtors. Managed prospective tenant leads through LevelOne. Completed lease paperwork with accuracy to minimize company liability. Provided highest levels of customer service to encourage renewals when dealing with resident concerns. Promptly processed invoices to maintain good relations with vendors. Helped to manage capital improvements to the community by scheduling interior upgrades. Collected rent and fees owed from residents in a timely manner. Aided with the acquisition of new properties through the completion of due diligence. Conducted property communication regarding updates and events through email via RentCafe. Received the Customer Service Achievement Award for the Southwest Region of Waterton Residential in January 2014. Nominated by community manager for successfully maintaining property during his temporary relocation to other properties. Recognized by the CEO on a national conference call. Recognized by Waterton Residential CEO on a national conference call for scoring a 98% during a quarterly mystery shop. Scored 90% and higher on mystery shops at Embrey Management. Show less