Project Manager

• Sep 2023 - Present

IT Consultant

• Jun 2020 - Present

Client Needs Analysis , Solution Design , Vendor and Technology Selection , Implementation and Integration , Troubleshooting and Support , Technology Upgrades and Maintenance , Business Continuity and Disaster Recovery , Sales and Business Development , Client Relationship Management , Client Communication Client Needs Analysis , Solution Design , Vendor and Technology Selection , Implementation and Integration , Troubleshooting and Support , Technology Upgrades and Maintenance , Business Continuity and Disaster Recovery , Sales and Business Development , Client Relationship Management , Client Communication

Assistant Sales Manager

• Jan 2020 - Jun 2020

Billing Software, Hotel, Supermarket and manufacturing department , Solution Design , Pre-sales Consultation , Technical Presentations , Cost Estimation , Problem Solving , Technical Expertise , Technical Support , Training , Relationship Building , Billing Software, Hotel, Supermarket and manufacturing department , Solution Design , Pre-sales Consultation , Technical Presentations , Cost Estimation , Problem Solving , Technical Expertise , Technical Support , Training , Relationship Building ,

After Sales Engineer

• Jul 2019 - Dec 2019

A Point of Sale (POS) billing software after-sales engineer Software Installation and Configuration , Training , Troubleshooting , Software Updates and Maintenance , Customer Support , Collaboration with Sales and Development Teams , Quality Assurance , Customer Relationship Management , Remote Support Tools A Point of Sale (POS) billing software after-sales engineer Software Installation and Configuration , Training , Troubleshooting , Software Updates and Maintenance , Customer Support , Collaboration with Sales and Development Teams , Quality Assurance , Customer Relationship Management , Remote Support Tools

System Engineer

• Mar 2016 - Jul 2018

Product Implementation - Implementation of Tally server, Domain servers, Antivirus, Firewall, Switches, Printers, Scanner & Rack Servers. Technical Support – Providing technical support for various kind of Hardware (Desktop, Laptop and Servers etc.) and software (Tally, Antivirus and Domain controller etc.). Diagnose and troubleshoot of network problems. Networking – Configuration of network devices, LAN adopters, TCP/IP, DNS, DHCP, data servers and network printers etc. Crimping and punching of networking cables so that all the network devices can communicate with each-others. Client relationship - Maintaining effective relationship with customers, co-ordaining with hardware and software vendor to reduce downtime at customer end.Product Implementation - Implementation of Tally server, Domain servers, Antivirus, Firewall, Switches, Printers, Scanner & Rack Servers. Technical Support – Providing technical support for various kind of Hardware (Desktop, Laptop and Servers etc.) and software (Tally, Antivirus and Domain controller etc.). Diagnose and troubleshoot of network problems. Networking – Configuration of network devices, LAN adopters, TCP/IP, DNS, DHCP, data servers and network printers etc. Crimping and punching of networking cables so that all the network devices can communicate with each-others. Client relationship - Maintaining effective relationship with customers, co-ordaining with hardware and software vendor to reduce downtime at customer end. Skills: System Administration · Technical Support · IT Operations · Active Directory Show less