Steven Stuff
Director of Sales at Sentry Equipment- Claim this Profile
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Topline Score
Bio
Stacy Johnson
I've worked with Steve for the last 5+ years. We've collaborated on a variety of projects, hosted customer training programs, and worked together on a daily basis with general business. He is extremely knowledgeable about our products, the industry and our customer's application needs. Steve is customer focused and passionate about helping each customer be successful.
Hank Baptiste
Steve is very service oriented person. He takes very good care of the customer needs and makes sure that the issues are fixed to their satisfaction. He follows up after the call to ensure that there are no other needs and that the equipment is still working as they expect it to. I would highly recommend Steve.
Stacy Johnson
I've worked with Steve for the last 5+ years. We've collaborated on a variety of projects, hosted customer training programs, and worked together on a daily basis with general business. He is extremely knowledgeable about our products, the industry and our customer's application needs. Steve is customer focused and passionate about helping each customer be successful.
Hank Baptiste
Steve is very service oriented person. He takes very good care of the customer needs and makes sure that the issues are fixed to their satisfaction. He follows up after the call to ensure that there are no other needs and that the equipment is still working as they expect it to. I would highly recommend Steve.
Stacy Johnson
I've worked with Steve for the last 5+ years. We've collaborated on a variety of projects, hosted customer training programs, and worked together on a daily basis with general business. He is extremely knowledgeable about our products, the industry and our customer's application needs. Steve is customer focused and passionate about helping each customer be successful.
Hank Baptiste
Steve is very service oriented person. He takes very good care of the customer needs and makes sure that the issues are fixed to their satisfaction. He follows up after the call to ensure that there are no other needs and that the equipment is still working as they expect it to. I would highly recommend Steve.
Stacy Johnson
I've worked with Steve for the last 5+ years. We've collaborated on a variety of projects, hosted customer training programs, and worked together on a daily basis with general business. He is extremely knowledgeable about our products, the industry and our customer's application needs. Steve is customer focused and passionate about helping each customer be successful.
Hank Baptiste
Steve is very service oriented person. He takes very good care of the customer needs and makes sure that the issues are fixed to their satisfaction. He follows up after the call to ensure that there are no other needs and that the equipment is still working as they expect it to. I would highly recommend Steve.
Experience
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Sentry Equipment
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United States
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Machinery Manufacturing
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100 - 200 Employee
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Director of Sales
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Aug 2019 - Present
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Dorner Mfg. Corp.
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United States
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Industrial Automation
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100 - 200 Employee
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Director of Field Services
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May 2018 - Jul 2019
Responsible for leading and developing our field service organization while creating and promoting a portfolio of competitive services designed to grow revenue and provide market leading customer support.
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Director of Parts & Services
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May 2011 - Apr 2018
Responsible for managing aftermarket parts pricing and optimizing margins, expanding the field service team to match the market demand, developing automated service pricing tools to improve quote turnaround times, creating new services such as equipment audits to drive parts sales, preventative maintenance contracts and preventative maintenance training.
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Director of Web Applications
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May 2011 - Sep 2016
Responsible for leading a new initiative to create an online configurator and support team concurrent with the Director of Parts & Services responsibilities above.
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Director of Sales Support
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May 2005 - May 2011
Lead the sales support group while developing and completing initiatives to drive skill and process improvements.
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Manager of Marketing and International Sales
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Oct 2001 - Apr 2005
Assumed overall marketing responsibilities in addition to international responsibilities below.
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International Sales Manager
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Jul 1997 - Sep 2001
Continued to lead international sales and marketing efforts with the focus on Europe, Canada and Latin America. Developed an international inside sales team to improve support and export expertise for the growing international business.
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International Sales Manager
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Jan 1995 - Jul 1997
Responsible for creating and implementing the market expansion strategy for Europe via an ex-patriate assignment.
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International Sales Manager
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Mar 1990 - Dec 1994
Responsible for expanding and managing the distribution network throughout Europe, Asia, Latin America and Canada.
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Assistant International Sales Manager
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Jan 1989 - Feb 1990
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Sales Engineer
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Mar 1986 - Dec 1988
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Education
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Living as a Leader
www.livingasaleader.com, Organizational Leadership -
University of Wisconsin-Whitewater
BBA, Marketing
Community
