Experience

City of Cape Town

• South Africa
• Government Administration
• 700 & Above Employee

• ETD Specialist

  • Oct 2018 - Present



SD Training Academy

• Training Operations Manager

  • Jan 2017 - Oct 2018



Wholesale and Retail Sector Education and Training Authority (W&RSETA)

• Quality Assuror

  • 2016 - 2017

  Responsibilities • Ensure that stakeholders are capacitated and advised of the requirements of the QQA• Facilitate the process of provisional accreditation for applicants that meet the requirements of the W&RSETA• Facilitate the process of full accreditation for provisionally accredited providers that meet the requirements of W&RSETA• Conduct monitoring for constituent training providers• Facilitate external moderation and certification processes • Evaluation and registration of compliant assessor and moderator registration applications • Manage records and administration • Facilitate onsite external moderation for 50% achievement uploads on learnerships • Manage operational budget • Risk management • Capacitation of regional staff on QQA functions • Facilitate learning programme evaluations

• Technical Vocational Education and Training (TVET) Coordinator

  • 2015 - 2016

  Responsibilities • Strengthen SETA/College Partnerships • Prepare all project reports and grant claim documentation • Design and develop relevant processes and tools towards efficient administration systems• Conduct site visits to stakeholders for learner verification and monitoring• Coordinate and manage Skills Facilitators placed at colleges and SETA offices • Bring on board non-participating retail companies• Be a link between Qualifications and Quality Assurance Unit and the College in assisting with the facilitation of extension of scope• Assist with the capacitation of Lecturers at various workplaces• Provide support towards establishment of Practicum Rooms within each campus• Career Guidance within the TVET College and the general retail sector• Support Graduate Placements & Internships• Responsible for WSP and ATR submissions and approvals• Ensure SMME participation in skills development initiatives and projects• Bursaries – Information sharing and support to beneficiaries• Increased partnerships and collaboration between TVET’s, retailers and learners



RM Consulting

• Skills Development Consultant

  • Aug 2014 - Aug 2015



Services Sector Education and Training Authority (SSETA)

• External Evaluator / External Moderator (contract position)

  • Jan 2012 - Jul 2014

  My responsibilities include:• Conducting provider accreditation evaluation audits / monitoring audits. • Conducting external moderation of provider assessment and moderation activities.• Compiling reports on all audits conducted for submission to SSETA.• Conducting quality assurance audits on all training providers. ACHIEVEMENTS✔ Assisted in providers’ understanding of accreditation and quality assurance requirements thus improving training and development within the Sector.



BroadReach

• South Africa
• IT Services and IT Consulting
• 300 - 400 Employee

• Regional Training Consultant

  • 2009 - 2012

  My responsibilities included:• Coordinating projects.• Developing and implementing training plans.• Managing the regional training budget.• Facilitating and coordinating training calendar rollout at a Regional level.• Collecting data and ensuring compliance to reporting requirements.• Providing reports to Stakeholders.• Handling client liaison and quality assurance.• Liaising with Stakeholders and Capacity Building teams.• Coordinating and managing training and logistics Service Providers.• Conducting impact assessments per region.• Vetting learning material and course content.• Risk management.ACHIEVEMENTS✔ Managed an annual training budget of between R2 – 5 million. ✔ Successfully rebuilt a relationship with an important client after relations were damaged by past negative interactions. ✔ Successfully rolled out over 200 training sessions scattered across the country in rural areas against tight deadlines.



Singh Moosa Consulting

• Managing Member / Skills Development Consultant

  • 2008 - 2009

  This position entailed assisting clients with obtaining Training Provider & Learning Programme Accreditation.My duties consisted of:• Developing & implementing Workplace Skills Plan (WSP) & Annual Training Reports (ATR).• Developing training quality management systems.• Aligning learning programmes to registered unit standards.• Developing learning material and assessment tools.• Managing learnerships.• Providing implementation / management / facilitation / assessment / moderation / coaching / mentoring services.ACHIEVEMENTS✔ Assisted several providers of education and training in obtaining accreditation.✔ Assisted several companies in claiming their skills development mandatory grants as well as discretionary funding.



Services SETA

• Education Management
• 100 - 200 Employee

• Accreditation Manager

  • 2007 - 2008

  The main areas of my responsibilities included:• Developing & implementing the Accreditation division’s business plan & budget.• Designing and reviewing all policies and procedures for Accreditation.• Managing and implementing QMS.• Implementing Quality Assure NQF Training. • Submitting reports to internal & external Stakeholders & facilitating Stakeholder workshops.• Complying with IIP standards, ISO 9000:2000 and SSP.• Managing individual and team performance.• Succession planning.• Recruiting and selecting staff.• Mentoring learners.• Facilitating Staff Training workshops.ACHIEVEMENTS✔ Contributed in the accreditation and quality assurance of over 800 training providers offering a wide range of registered qualifications and unit standards in the Services Sector across South Africa.

• ETQA Manager: Regional Operations

  • 2004 - 2007

  My general responsibilities were similar to those performed as Accreditation Manager (2007 - 2008) and also included:• Managing the regional operations budget.• Designing and reviewing ETQA policies and procedures annually.• Managing and implementing Services SETA Quality Management policies and procedures.• Managing and quality assuring work of Regional ETQA staff.• Compiling and submitting reports to internal and external Stakeholders.• Project management.• Performing general HR functions as a Line Manager.ACHIEVEMENTS✔ Contributed in the accreditation and quality assurance of over 800 training providers offering a wide range of registered qualifications and unit standards in the Services Sector across South Africa.✔ Contributed to the development of an online application management program which facilitated the transition from hard copy based applications to an online electronic application submission system. ✔ Managed Stakeholder capacitation across the country.✔ Promoted to the position of Accreditation Manager.

• Learnership Academy & Group Training Coordinator / ETQA Officer / Regional Support Assistant

  • 2002 - 2004

  Learnership Academy & Group Training Coordinator (2003 - 2004): ► I facilitated the development of policies & procedures for the Learnership Academy Model, Group Training & the School Pre Learnership Project. I also liaised between Learning Academies, Group Training Initiatives, School Pre learnership project and the Services SETA.ETQA Officer (2002 - 2003): ► I maintained the Oracle database, processed provider's applications and provided ETQA support, information & advisory services to training providers, assessors, moderators, etc.Regional Support Assistant - Internship (2002): ► I was responsible for dissemination of information to all stakeholders regarding the purpose and role of the Service SETA and also provided stakeholders with information regarding the payment of the skills development levies, requirements for the submission of Work Place Skills Plans and Annual Training Reports for the purposes of claiming back mandatory grants. I provided stakeholders with information around the requirements and processes for accessing discretionary grants and was responsible for logistical arrangement for all stakeholder workshops, roadshows, etc. ACHIEVEMENTS✔ I was promoted from ETQA Officer to Learnership Academy & Group Training Coordinator.✔ I was promoted from Learnership Academy & Group Training Coordinator to ETQA Manager: Regional Operations.