Cathy Stevens
Service Coordinator at Victim Support New Zealand- Claim this Profile
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Topline Score
Bio
Min Min
Cathy is a very nice lady, very pleasant to work with. She is a hard working colleague and honest.She is very helpful at work.
Nikki Taylor
When we decided to go to a complete VoIP system for our phones, Cathy was managing the project for Vadacom, the Service Provider. Cathy was always professional and able to answer any questions that I had, and did anything that she could to ensure that the changeover went smoothly. She managed the project very well, always ensuring that our needs and requests came first. I would recommend Cathy for any position that she is seeking as she will always put 100% into anything that she does.
Min Min
Cathy is a very nice lady, very pleasant to work with. She is a hard working colleague and honest.She is very helpful at work.
Nikki Taylor
When we decided to go to a complete VoIP system for our phones, Cathy was managing the project for Vadacom, the Service Provider. Cathy was always professional and able to answer any questions that I had, and did anything that she could to ensure that the changeover went smoothly. She managed the project very well, always ensuring that our needs and requests came first. I would recommend Cathy for any position that she is seeking as she will always put 100% into anything that she does.
Min Min
Cathy is a very nice lady, very pleasant to work with. She is a hard working colleague and honest.She is very helpful at work.
Nikki Taylor
When we decided to go to a complete VoIP system for our phones, Cathy was managing the project for Vadacom, the Service Provider. Cathy was always professional and able to answer any questions that I had, and did anything that she could to ensure that the changeover went smoothly. She managed the project very well, always ensuring that our needs and requests came first. I would recommend Cathy for any position that she is seeking as she will always put 100% into anything that she does.
Min Min
Cathy is a very nice lady, very pleasant to work with. She is a hard working colleague and honest.She is very helpful at work.
Nikki Taylor
When we decided to go to a complete VoIP system for our phones, Cathy was managing the project for Vadacom, the Service Provider. Cathy was always professional and able to answer any questions that I had, and did anything that she could to ensure that the changeover went smoothly. She managed the project very well, always ensuring that our needs and requests came first. I would recommend Cathy for any position that she is seeking as she will always put 100% into anything that she does.
Experience
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Manaaki Tāngata - Victim Support Aotearoa
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Non-profit Organizations
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1 - 100 Employee
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Service Coordinator
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Mar 2012 - Present
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Fonterra
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New Zealand
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Food and Beverage Manufacturing
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700 & Above Employee
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Human Resources Administration Assistant
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Mar 2007 - Jul 2007
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Vadacom Ltd
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New Zealand
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Telecommunications
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1 - 100 Employee
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Customer Services Manager
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Sep 2006 - Mar 2007
• Coordinating deployment of VoIP phone systems from signed proposal to a working system • Training groups of clients to use VoIP phone systems • Receiving and actioning all incoming customer communications • Coordinating a team of engineers • Managing the task priorities together with the Head of Engineering • Keeping up to date with the status of issues, providing constant customer feedback and following through until a resolution is reached. • Sales Support • Coordinating deployment of VoIP phone systems from signed proposal to a working system • Training groups of clients to use VoIP phone systems • Receiving and actioning all incoming customer communications • Coordinating a team of engineers • Managing the task priorities together with the Head of Engineering • Keeping up to date with the status of issues, providing constant customer feedback and following through until a resolution is reached. • Sales Support
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Languages International
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Higher Education
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1 - 100 Employee
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English Language Teacher/Trainer
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Apr 2002 - Apr 2006
• Teaching and mentoring students in: General English programme (Beginner to advanced). English for Business (Upper-intermediate and advanced levels). • Helping students to set goals and apply effective learning strategies. • Presented at skills and topic-based afternoon options classes. • Working independently to produce effective lessons and materials. • Academic and pastoral support for students as well as professional development and learning. • Guiding and leading independent learning within a specialist computer learning centre • Received numerous verbal commendations from both clients and management in relation to excellence in training delivery. • Completion of one on one and ‘ad hoc’ training of Learning Centre staff in relation to computers and learning software. Show less
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Education
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1989 - 1991
University of Auckland
Bachelor of Commerce (B.Com.), Accounting -
2002 - 2002
University of Cambridge
Certificate in English Language Teaching to Adults -
1992 - 1992
New Zealand Society of Accountants
Final Qualifying Exam -
1998 - 1999
Youth with a Mission
Children in Need course, At-risk youth
Community
