Experience

JLS Trading Co.

• United States
• Retail
• 1 - 100 Employee

• Internal Consulting (Generalist)

  • Oct 2022 - Present

  ● Identified and analyzed complex business challenges, devised creative solutions, and implemented effective strategies for one-time projects, tasks, and assignments in multiple departments. Leveraging strong communication skills, I acted as a trusted advisor, seeking their input and recommending strategies to overcome obstacles and optimizing workflows. ● Creative Department: Launched Amazon's A+ Content on listings, tracking, analyzing, and reporting on sales and conversion rate data to determine the net cost and viability of introducing for thousands of listings. Utilizing my design background, I also created the content, which entailed graphic design, photo editing, and copywriting. ● Omnichannel Product Management: Supported the director by developing a framework for analyzing the viability and profitability of introducing print-on-demand products, diversifying the company's portfolio. ● New Product Development: Collaborated with multiple departments to conceptualize, design, and sell innovative new products in the field of gag gifts/prank products. Show less



Everywhere Magazine

• United States
• Media Production

• Operations Manager

  • Oct 2018 - Aug 2019

  ● Facilitated the launch of a family adventure magazine from conception to distribution in print and digital versions. ● Managed overall operations for the effective and successful management of labor, productivity, and quality control to meet the needs of the company and its customers. ● Created, analyzed and improved organizational processes to improve quality, productivity, and efficiency: record-keeping, database management, time management, project progress, and accountability. ● Advised CEO and Editor on and created branding content, marketing, social media engagement, website copy, photography selection, and article layout. ● Designed, created, and managed a custom artistic and engaging WordPress-based website that showcased the work of the writers and editors, encouraged subscriptions, and client interaction. Show less



Tangent Software Development

• Senior Business Analyst

  • Feb 2015 - Aug 2016

  ● Recruited by the founder to facilitate the launch of a boutique software (SaaS) and business development startup to advise association executives on integrating association management software (AMS) and client management software (CMS) into WordPress-based websites to increase revenue, member retention, and efficiency. ● Managed projects from the initial client onboarding calls, brainstorming meetings, collection of client master requirements, interfacing with software developers, internal quality control, and client rollout. ● Created and managed the scope of work to ensure mutually beneficial conformity, translated client needs to the language of software development contractors, advised on graphic design and user friendliness, created web copy and wireframes for product conceptualization, tested integration prior to client reveal, and served as the daily point of contact for client questions. ● Bolstered a client company in generating $2 million in new revenue and an 800% increase in customer base and the founder in winning the Abila Rising Star Excellence Award with partners at Industrial Fabrics Association International for netFORUM to WordPress integration. Show less



American Geophysical Union

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Manager, Student Member Initiatives

  • Nov 2010 - Jul 2015

  ● Managed the planning, operations, and $3 million budget of student programs, annual events, and workshops for the largest professional society of Earth and space scientists in the world (20,000 student members alone, 60,000 total members). ● Began as a temporary position tackling a single floundering student award program and the organization created a full-time position for me- the first overseeing student programs. Upon leaving, I was replaced by 3 full-time employees due to the sheer number of new programs, workshops, conferences, multicultural and diversity-based outreach and engagement, awards, grants, that I had launched. These new programs and scholarships generated revenue and increased member engagement exponentially. ● Responsible for marketing and communications: creating and managing content for several websites, creating social media, informational videos, generating ads, articles, and emails; provided customer service for daily inquiries. ● Developed and implemented interactions that facilitated collaboration, innovation, and creativity amongst students, staff, and members, such as a Student T-Shirt Contest that generated designs and revenue to fund student grants ● Designed, constructed, and maintained WordPress-based websites, databases, and scoring systems; FluidReview and Foundant grant application life cycles; and netFORUM client management software. ● Lead strategic planning efforts to recruit, retain, and engage students. ● Remotely recruited, trained, and managed a diverse pool of over 2,500 volunteers annually. ● Worked remotely from October 2014 to July 2015 as a contractor training my replacements. Show less



Kidsave

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Accounting Assistant

  • Sep 2009 - Oct 2010

  ● Audited daily cash reports to ensure proper donor relations & stewardship, processing $5 million a year; reviewed donations for IRS compliance; responsible for donor acknowledgment and tax receipt letters● Entered daily accounts into Raiser’s Edge & served as the Database Administrator for 30,000 constituents● Worked remotely while employed full-time at the Washington Animal Rescue League.

• DC Weekend Miracles Coordinator

  • Oct 2008 - Sep 2009

  ● Managed public inquiries at a non-profit dedicated to the promotion & adoption of older children in foreign orphanages & older foster children in domestic foster care systems.● Actively recruited & trained volunteer mentors and foster families; Conducted monthly orientation sessions educating potential volunteers on the organization's mission, priorities, & advocacy; Supported volunteers during training, background checks.● Managed monthly events of 70-100 people, including planning, execution and follow-up.● Represented Kidsave at Combined Federal Campaign (CFC) and other fairs to seek volunteers and donations. Show less



Washington Animal Rescue League

• Washington D.C. Metro Area

• Adoptions Coordinator

  • Sep 2009 - Oct 2010

  ● Managed the animal shelter’s two websites; Doubled the adoption rate for several months via innovative marketing: Higher quality DSLR photographs, producing engaging videos set to music for long term resident animals, and more creative and descriptive descriptions. ● Advised the public on compatible companions, facilitated meeting animals available for adoption, and conducted adoption interviews. ● Provided customer service by greeting visitors, answering and directing phone calls, and handling public inquiries; Introduced the first promotional/application materials in Spanish for the Latinx community Show less



California Underdog Rescue & Education

• Lemoore, CA

• Founder & Director

  • Aug 2005 - Jul 2008

  ● Founded & directed non-profit animal rescue from incorporation through 501(c)(3) status and as a resourceful nonprofit organization. ● Recruited & supervised over 60 volunteers & foster homes; Trained volunteers as Adoption Event Supervisors & Adoption Coordinators ● Cultivated and maintained a budget of approximately $60,000 and built an animal supervisory database; Responsible for customer relations & maintenance of business contacts and sponsors. ● Designed & oversaw production of all branding materials including website, logo, & written promotional materials ● Incorporated social media such as Facebook, YouTube & Twitter in marketing plans to increase adoption rate, which was innovative for the time. ● Achieved an adoption rate of 500 animals per year with 90% of adopters driving 6+ hours roundtrip based on the strength of animal profiles consisting of descriptive and engaging language, videos showcasing their personalities, and DSLR high quality photographs. ● Oversaw logistics of twice-monthly adoption events in San Francisco: transport of 20-30 animals a distance of 3 hours with approximately 5 volunteers and 30-40 potential adopters in attendance. Show less