Experience

Crowne Plaza Dublin Airport

• Ireland
• Travel Arrangements
• 1 - 100 Employee

• Waitress

  • Nov 2015 - Present

  • Greeting and serving customers in a courteous and professional manner complying with hotel policy and procedures. • Dealing with any queries customers may have, Taking booking for functions and events. • Providing guests with quality service with food and beverage under the HACCP law. • Attending all necessary HR meetings, our weekly team meetings aiming to improve our working environment and customer satisfaction. • Providing an excellent service on a daily basis resulting in many tripadvisor reviews with customers mentioning my excellent service .• Crowne Plaza Dublin Airport has ranked #16 in top hotels in Dublin due to its outstanding reviews on tripadvisor which my name is mentioned daily. Show less



Ashbourne House Hotel

• County Meath, Ireland

• Waitress

  • Jan 2013 - Nov 2015

  • To deliver a service to customers in a courteous, efficient and hygienic manner and comply with hotels policies and procedures. • Greeting customers upon their arrival. • Dealing with any queries and resolving them to the best of my ability. • Taking orders, and trying to upsell meal deals, deserts etc. • Serving food in a professional manor. • Answering the phone and taking bookings. • Setting up function rooms for parties and weddings. • As this is a very busy environment, I’m capable of working under pressure but also working as a team. • At the end of my shift it is my responsibility to count the float box, cash the till and drop the cash into the safe. • I was required working behind the bar and reception whilst covering my colleagues. Show less