Juan Carlos Server Garcia

Director of Operations at Banco Mediolanum
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES

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Experience

    • Spain
    • Banking
    • 700 & Above Employee
    • Director of Operations
      • Jan 2016 - Present

      Global responsible for the following Areas: - IT/Systems (Development,Infrastructures and IT Production) - stock market operations - banking and customer care services - banking services operations - Credit & loans operations - Purchasing and facilieties Services - Innovation Global responsible for the following Areas: - IT/Systems (Development,Infrastructures and IT Production) - stock market operations - banking and customer care services - banking services operations - Credit & loans operations - Purchasing and facilieties Services - Innovation

    • Spain
    • Banking
    • 100 - 200 Employee
    • Legal Services Manager
      • Mar 2014 - Jan 2016

      Operation management of Judicial & Official institutions Requirements - Lock and seizure of bank accounts - Information Requirements Operation management of Judicial & Official institutions Requirements - Lock and seizure of bank accounts - Information Requirements

  • GAMMA MANAGEMENT
    • Barcelona y alrededores, España
    • Associate Manager
      • Apr 2013 - Mar 2014

      - Senior advisory and experienced management in Banking Operations Area. - Operational Transformation & Organizational Development - Senior advisory and experienced management in Banking Operations Area. - Operational Transformation & Organizational Development

    • Spain
    • Banking
    • 100 - 200 Employee
      • Sep 2011 - May 2012

      - Leading role in the development and the following up of the Efficiency Plan- Administration expenses (general + personnel, € 737 million) controller.- Responsible for Procurement, Purchasing and Contracting areas.

      • Apr 2011 - Sep 2011

      Reporting directly to the Managing Director/CEO, top responsible for the following Areas (with a head-count of ~450 people and a general expenditure budget of ~ € 150 million):- IT/Systems (Development,Infrastructures and IT Production)- Operations (centralised multi-channel back-office)- Organisation- Commercial Network Planning- Fixed Assets Management and General Services- Efficency, Purchasing and Cost Controlling- Project Global Management

      • Apr 2009 - Apr 2011

      - Chief Information Officer (CIO): Responsible for the following areas: application development (operational and informational / Business Intelligence area), technological infrastructures and IT production, managing an annual budget of ~ € 100 million.- Director of Systems - Chief Information Officer (CIO) / Systems Integration Project Director in Banco BASE (Nov-2010 / March-2011). Banco Base was a Saving Banks Merge Project by CAM, Cajastur, CCM, CajaCantabria and Caja Extremadura. Total assets 2010: € 135.000 million and 6,3 million clients. In march 2011, the Banco BASE project was stopped, Show less

      • Jun 2007 - Jun 2010

      Finished in 2010: Migration of 8 million contracts, 3.3 million clients into a new core banking system. Change in the entire workforce (6,000 employers, 1000 centers) introduced through 5 “big-bang” waves, covering all branches and running 155 million transactions / month.Investments of € 190 million and over 500 people (integration and consulting providers and internal areas) with 1.5 million hours in functional developments of the base Banking Software (ALNOVA).

      • Mar 2001 - Mar 2010

      - Leading role in defining and implementing strategic initiatives to improve efficiency, risk mitigation, personnel organisation and resource optimization in commercial and operations areas.- Responsable for the following areas: Process Analysis, Functions, Organisation and Sizing of Centres (commercial branches and back office centers), Quality and multi-channel Help Desk.- Leading role in the Business Demand Analysis in the area of Technological requirements, setting and proposing the priority of the projects and managing the Functional Analisys, User Test and Change Management Phases of Systems Development (Operational and business intelligence).- Co-director of Core Banking Host System Renewal Project (Jenuary 2003 / June 2006). Show less

      • Feb 1992 - Mar 2001

      - Leading role in the definition and launch of the Data Warehouse Information System Project for the development of Business Intelligence within management (scorecards), commercial and risk control areas.- Responsable for the following up of Analitic P&L by Clients, Products and Business Lines.- Managing Direction for targeting procedures, negotiation and follow up of objectives for the Commercial Network (~800 branches/centres and ~250 client portfolio managers).

Education

  • University of Alicante
    MSc Information Technology Engineering
    1996 - 2000

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