Experience

GE HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Healthcare Services Account Manager

  • Jan 2023 - Present

• UCSD Client Success Manager

  • Feb 2020 - Present

  As the UCSD Customer Success Manager, I act as their liaison and facilitate changes suggested to or required by the customer. In this role, I identify customer needs, discuss solutions, connect UCSD and GEHC communication channels, identify synergies, and coordinate both teams to create an environment where change is possible, and solutions are implemented based on program efficiency measurements. Also, during the last two years I have created strategies, including developing, designing, and supporting the implementation of the MR Educational Program, and established and maintained an application visits program for imaging specialties to increase technologists’ proficiency on GE systems and help UCSD to retain talent.



Philips

• Netherlands
• Hospitals and Health Care
• 700 & Above Employee

• Marketing Manager

  • Sep 2019 - Jan 2020

  I was responsible for developing clinical requirements to satisfy unmet areas of customer needs and support development of differentiated solutions. I also partnered with Marketing to identify downstream go to market strategies to ensure proper customer awareness and alignment of solutions; defined and created customer education requirements; created and delivered both scientific and clinical product-related presentations, seminars and educational programs; represented Hospital Respiratory Care at key events, functions, and forums related to select key customers, accounts, and professional societies; developed the foundational data for medical and scientific product material; provided clinical and customer input to internal teams as it related to the use of our products and positioning with key customer groups; and defined clinical marketing messaging.



Canon Medical Systems USA, Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Strategic Develop Manager MR at Canon Medical Systems USA, Inc.

  • Dec 2018 - Aug 2019

  I acted as the product and strategic development manager. During this time, I managed the product line and deployed new product introductions and pricing strategies. I also created marketing and training materials (sales tools, brochures, product, and educational videos, etc.) and served as the primary point of contact for international headquarters regarding collection and analysis of competitive information and market intelligence.

• Clinical Marketing Manager MR

  • Sep 2013 - Dec 2018

  During this years, I built strategic relationships with KOLs and luminary sites to develop and support new clinical capabilities; provided clinical input to national and international R&D teams for the development and extended utilization of products; implemented clinical product positioning for current and emerging applications; provided support and training for sales and operational teams, presented products at customer sites and trade shows, and lead cross-functional teams to collaborate and collect clinical images for the development of sales, learning, and marketing tools and programs.



Hologic, Inc.

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• MRI Product Clinical Educational Trainer

  • Dec 2011 - Sep 2013

  As an MRI educational trainer, I developed and executed MRI learning and training programs for the commercial, application, marketing, and service teams. I collaborated cross-functionally with legal, sales, applications, marketing, and service management on the development of learning programs to support sales growth, increase product knowledge, and extend customers’ capabilities. I was also responsible for the MRI Program success measurements and analysis and implemented an MRI Breast Training program designed specifically for customers and delivered at Hologic headquarters.



Beth Israel Deaconess Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• MRI Technologist

  • Jan 2008 - Dec 2011

  I was responsible for patient care and MRI exams execution while ensuring safety standards and QA compliance. I also implemented and maintained protocols compliant with ACR guidelines; and selected best quality cases for ACR MRI and ACR Breast MRI Accreditation and Accreditation renewals. I mentored newly hired technologists, and medical and radiology students. Additionally, I was recognized and awarded as one of the best Radiology technologists at BIDMC in 2011 due to my commitment to patient care and educational support to new hires and students.



Hospital Albert Einstein

• Brazil
• Hospitals and Health Care
• 700 & Above Employee

• CT Technologist

  • Jan 2003 - Oct 2006

  As a CT RT, I executed CT exams and was responsible for quality control procedures. Also, I was acknowledged as a mentor by trainees and newly hired radiology technologists during this period as well. As a CT RT, I executed CT exams and was responsible for quality control procedures. Also, I was acknowledged as a mentor by trainees and newly hired radiology technologists during this period as well.



Dasa

• Brazil
• Hospitals and Health Care
• 700 & Above Employee

• MRI Technologist

  • 2005 - 2006

  As an MRI RT, I was responsible for executing MRI exams and maintain quality control measures, including serving as a focal point for administrative and QA teams to improve and facilitate patient care. As an MRI RT, I was responsible for executing MRI exams and maintain quality control measures, including serving as a focal point for administrative and QA teams to improve and facilitate patient care.