Experience

Econolease Financial Services

• Canada
• Financial Services
• 1 - 100 Employee

• Regional Account Manager, British Columbia

  • May 2021 - Present

  - Collaborating with food equipment vendors across British Columbia, providing payment solutions to facilitate more sales within their business- Conducting PK Sessions with sales reps to educate on equipment finance, fintech utilized within Econolease and creating custom solutions for vendors to increase sales

• Regional Account Manager, Western Canada, Econolease & Vendor Lender

  • Oct 2018 - May 2021

  - Providing the best funding solutions (Lease, Loan & Rent) for customers seeking equipment.- Fostering relationships & supporting sales staff at several equipment vendors from Vancouver Island to Manitoba- Creating collaborative marketing strategies with equipment vendors & manufacturers- Conducting interactive & insightful training sessions. Presentations are delivered with impact & in a concentrated format to suit the busy day-to-day schedule of equipment sales representatives. Show less



Axsesstoday

• Business Development Manager, Western Canada

  • Mar 2018 - Sep 2018

  - Supporting 140+ sales reps across Western Canada to utilize Axsesstoday equipment finance - Established new business partnerships with equipment dealers across Western Canada - Provided training, marketing materials, and ridealong sales calls with reps - Created new revenue streams across Western Canada by effectively targeting various industries (hospitality, senior care centres, chain & franchise business rollouts, and beyond) - Supporting 140+ sales reps across Western Canada to utilize Axsesstoday equipment finance - Established new business partnerships with equipment dealers across Western Canada - Provided training, marketing materials, and ridealong sales calls with reps - Created new revenue streams across Western Canada by effectively targeting various industries (hospitality, senior care centres, chain & franchise business rollouts, and beyond)



Newcap Radio

• Broadcast Media Production and Distribution
• 100 - 200 Employee

• FM Account Manager

  • Jun 2013 - Mar 2018

  Working with K97 & Capital FM clients to create effective, customized marketing strategies: - Integrating radio marketing solutions into multi-platform campaigns (Social Media, Print, etc.) - Creating maximum efficiency of investment via radio sponsorships, on-air schedules, experiential marketing and Capital FM/K97's Social Media community - Creating an end-to-end customer experience for business teams, starting with a campaign objective, execution and post-campaign analysis - Fulfilling specific marketing objectives, including (but not limited to): brand building, recruitment, online community building, locational & product awareness, mission statement awareness Show less



Life Before Work Travel

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Promotions & Marketing Manager

  • May 2012 - Mar 2013

  My time with LBW started in London, UK as the sole Europe-based employee. Responsible for building brand awareness and an audience in the UK for a rapidly expanding Canadian-based travel company (working with Facebook, Pinterest, Twitter, Instagram, HootSuite LinkedIn, Google+, Myspace, YouTube, Vimeo, e.Newsletters and Blogger), I hired a promotions team and developed business to business relationships with various education institutions throughout London. Main stakeholder for managing Life Before Work's Social Media culture. Works as a content creator for all pages (Facebook, Twitter, lbwtravel.com, Instagram, Google+, Pinterest, LinkedIn, gapyear.com) creating graphics & posts, and as well as being a brand ambassador through a personal pages and word of mouth. Continuous research of Social Media campaigns, tools and strategies through sources such as Mashable.com and taking note of trending topics on Facebook and Twitter End-to-end involvement in street promotion; from the development of promotions strategies to hiring and managing a team of interns. Street promotions are primarily focused on creating awareness for LBW’s online presence, paired poster and flyer distribution Post-promotion analysis, monitoring ROI and discovering opportunities for improvement Show less



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Host, teamVision

  • Jan 2011 - Mar 2012

  - Show is broadcasted to all TELUS employees via an internal web portal, as well as on televisions placed in all TELUS call centres - Communications to engage and connect employees to all facets of the business - Show is broadcasted to all TELUS employees via an internal web portal, as well as on televisions placed in all TELUS call centres - Communications to engage and connect employees to all facets of the business

• Workforce Analyst I

  • Aug 2007 - Mar 2012

  Using external Social Media channels to strengthen the employee corporate community with the creation of alumni and active groups hosted on Facebook and LinkedInClient encouragement to have rapid and open communication with TELUS through channels such as Pinterest, YouTube, Twitter, Instagram and Facebook, as well as an employee live chat platform available via telus.com. Use of these platforms embodies the TELUS slogan “The Future Is Friendly” to customersAuthoring and editing three prominent internal websites, Habitat, OneSource and Campus Life. Created and published job aids for call centre agents via the OneSource wiki, as well as the creation and moderation of message forums to foster a social network for TELUS employees worldwideFostering employee engagement with the organization of large events for TELUS employees. Event communications were sent via an internal e.Zine and via a private Facebook groupCreate real-time communications to cross-functioning teams in a highly dynamic environment covering service levels and unforeseen challenges through email, Live Meetings, and TeleconferencesProvide justification of daily/weekly budget spend to directors and vice presidents. Conduct analysis of call-centre conditions pre and post budget spendResponsible for managing conflicting demands in a multi tiered environment, creation of daily and weekly plans for a nine-person team to deliver, and coordination of Mobility and FFH stakeholders to execute a single goal Conducts Town Hall sessions to educate and bridge knowledge gaps between front-line management and business analysts Troubleshooting and System Analysis; developing new processes and identifying the most effective use of various systems used within the Customer Care and Sales Call Centre; peer coaching and inter-departmental coordination. Worked as a liaison on projects between business analysts, product developers and front-line agents Show less

• Help Desk Specialist

  • Sep 2009 - Jan 2011

  - Troubleshooting and System Analysis; developing new processes and identifying the most effective use of various systems used within the Customer Care and Sales Call Centre; peer coaching and inter-departmental coordination- Answering upwards of 80 calls a day covering a wide variety of time-sensitive issues and products- Recognized as part of the top ten percent of revenue earners nationally within the TELUS “Future Friendly Home” Call Centre



Blueprint Events

• Australia
• Events Services

• Promotions Assistant

  • Sep 2009 - Apr 2010

  - Promoting events with various media outlets (Twitter, Facebook, email, newsletter) for website traffic growth - Responsible for taking care of talent (escorting from hotels to events and vice versa, delivering products off a "rider" list) - Promoted the company by putting up posters in venues, handing out flyers and signing up clients for the Blueprint newsletter - Worked in a high-paced, time sensitive environment. - Worked extensively with excel and compiling data - Promoting events with various media outlets (Twitter, Facebook, email, newsletter) for website traffic growth - Responsible for taking care of talent (escorting from hotels to events and vice versa, delivering products off a "rider" list) - Promoted the company by putting up posters in venues, handing out flyers and signing up clients for the Blueprint newsletter - Worked in a high-paced, time sensitive environment. - Worked extensively with excel and compiling data



CTV British Columbia

• Canada
• Broadcast Media Production and Distribution

• Assignment Desk and Production Assistant

  • Mar 2006 - Sep 2006

  - Volunteered for Olsen On Your Side consumer segment and worked for the Promotions team for the duration of the Pacific National Exhibition. - Duties included speaking on the microphone to draw the public, assisting PNE attendants one-on-one, operating a camera and computer to take pictures of viewers in front of a green screen, and selling items at the on-location CTV store. - Managed allocation of information to different departments, researching news leads, and organizing camera crews and reporters to go on-site to film news stories. Day-to-day tasks included news writing, interviewing, transcribing, and phone interviews. Show less