Mark De Vos

Digital Program Manager at Luxid
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Contact Information
us****@****om
(386) 825-5501
Location
The Randstad, Netherlands, NL
Languages
  • English Native or bilingual proficiency
  • Dutch Native or bilingual proficiency
  • Spanish Full professional proficiency
  • German Limited working proficiency

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Nestor de Dios

I had the pleasure of working with Mark on a large AEM implementation and he is, without a doubt, the best project manager I ever met. The perfect person to keep the team motivated, ensuring the customer satisfaction. Mark lets the team work with a lot of autonomy while working unblocking you if any issues arise. I was a direct witness of his ability to reduce the risks, create and manage the resource planning and monitor the global project progress in a highly effective way.

Ville Sako

Mark is one of the most pragmatic agile project managers I have had privilege working with. I had pleasure to work with him when I was partly leading major agile transformation project. He has right balance of technical knowledge, business acumen and hands-on management skills required for really effective technical project manager. Mark is both smart and professional when it comes to dealing with team & client. From day one I was impressed by Marks’s ability to navigate even the toughest client situations and soothing calmly. That skill often takes years to develop among consulting professionals, but it seemed it is perfectly naturally to Mark. He is great guy to take with you into those large-scale transformation battles and excels both as team member and as an agile team leader.

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Credentials

  • Certified Scrum Product Owner (CSPO)
    Scrum.org
    May, 2021
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jun, 2019
    - Nov, 2024
  • Adobe Certified Expert - Adobe Experience Manager Business Practitioner
    Adobe
    May, 2019
    - Nov, 2024
  • ITIL v3 Expert
    EXIN your ICT competence partner
    Jun, 2012
    - Nov, 2024
  • IPMA-D
    IPMA: International Project Management Association
    Feb, 2011
    - Nov, 2024
  • PRINCE2 Foundation
    APM Group
    Jan, 2011
    - Nov, 2024
  • MCTS Windows 7 Configuration
    Microsoft
    Jan, 2011
    - Nov, 2024

Experience

    • Finland
    • Advertising Services
    • 100 - 200 Employee
    • Digital Program Manager
      • Jun 2019 - Present

      Managing digital technical projects. Responsible for managing and applying the scrum / agile methodology. Daily interaction with developers, designers, marketeers, quality assurance engineers and product owners. Offering the team assistance where possible facilitating the agile methodology and with strong technical background able to translate business requirements to technical solutions. Clients worked a.o: HMD, Nokia, Renault, Caramel, Nvidia, Dell Technologies

    • Digital Project Manager - Scrum Master
      • May 2018 - Jun 2019

      Digital project management of development, design and QA department (6-10 FTE’s) for larger digital program of Amadeus. Using Agile method to deliver added value every sprint. Core development in AEM. Experience with leading projects to implement Adobe & Tealium analytics, integrations with Eloqua and Salesforce. • Applying Scrum project management, helping the team where I can to make the work at the most optimal and supporting with technical knowledge• Built business and functional requirements documents with stakeholder input• Continues process improvements• Full lead of delivering decommissioning of 90 worldwide sites. Introducing local content and new languages (including ZH, JA and RU), affecting global site in all areas i.a. UX, SEO, design, analytics & development.• Rolling global site out in 9 additional languages (Aside roman languages also CN, JA and RU language)• Training, support and leading of other project managers• Managing team members in Helsinki, London, Madrid and Argentina• Applied successfully Agile / Scrum methodology • Live demos at client location and managing discussions on further product development• Program mgt reporting at client location• Full setup and management of JIRA• Migrated cloud jira & confluence version to server instances of Amadeus. Show less

    • Netherlands
    • Advertising Services
    • 1 - 100 Employee
    • Head of Project Management
      • Jan 2015 - Apr 2018

      • International digital project management of project with clients in the Netherlands, USA, Spain, Argentina and Bolivia.• Strong knowledge of web technologies; Wordpress and Magento• Extensive experience with solution thinking, understanding and translating requirements and digital consulting• Clients include Merkle inc. Schneider Electric, Basic-Fit, 500 friends, Tigo (Millicom), YPFB, Reumafonds, ING, Paginas Amarillas and Vedder & Vedder.• Extensive experience with E-commerce• Experience with web analytics, conversion rate optimization, SEO, email marketing, mobile apps, social media campaigns and UX concept/design.• Development and steering on operational KPI's• Implementation of First Time Right programme• Ensure adequate staffing levels according to the departments’ workload. Coordinates necessary staffing changes across departments based on projected volume• Head of International project management teams (cross countries), development of individual team members and the department as a whole• Applying agile, scrum, kanban or waterfall project management techniques• Successful build-up of 20 fte design team within 6 months • Stationed in Buenos Aires, Argentina 01/2014 – 06/2016• Stationed in Cochabamba, Bolivia 07/2016 – 08/2017 Show less

    • Senior Digital Project Manager
      • Mar 2013 - Dec 2014

      Responsible for different web development and design projects simultaneously. Work activities include: • project planning;• budget planning;• resource planning;• requirement management;• expectations management;• communication with clients;• internal communication with involved departments;• writing proposals;• working with virtual teams;• invoicing.

  • KPN ICT Consulting
    • The Hague, South Holland, Netherlands
    • Consultant
      • Jan 2011 - Nov 2012

      Assignments: KPN March 2012 - November 2012 - Customer Implementation Manager Project management of migrating subscriptions of large business clients internally or from other telecom providers KPN February 2011 - March 2012 - Service manager - Functional application management - Support application innovation projects - Event process manager (ITIL) - Requirement management Assignments: KPN March 2012 - November 2012 - Customer Implementation Manager Project management of migrating subscriptions of large business clients internally or from other telecom providers KPN February 2011 - March 2012 - Service manager - Functional application management - Support application innovation projects - Event process manager (ITIL) - Requirement management

    • Co-founder studentenbijles
      • May 2007 - Dec 2010

      Responsible for complete administration of the company Responsible for complete administration of the company

    • Netherlands
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project manager
      • Dec 2008 - Nov 2010

      Managing projects in promoting sustainable mobility, stimulating commuters to use a cost effective and sustainable mode of transport. Managing projects in promoting sustainable mobility, stimulating commuters to use a cost effective and sustainable mode of transport.

    • Argentina
    • Education Administration Programs
    • 1 - 100 Employee
    • Internship
      • 2007 - 2008

      On- and offline marketing foreign countries On- and offline marketing foreign countries

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Internship
      • Jun 2003 - Jan 2004

      Developing the webportal Livelink and managing its introduction in the department. Developing the webportal Livelink and managing its introduction in the department.

Education

  • Erasmus University Rotterdam
    Master, Finance & Investments
    2004 - 2008
  • Hogeschool voor Economische Studies Rotterdam (HES)
    Bachelor, Business Information technology
    2000 - 2004

Community

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