Student Support Specialist at Millennium High School

• Jul 2022 - Present

Student Support Specialist at Verrado High School

• Jul 2021 - Jul 2022

• Facilitated the appropriate academic and social-emotional supports for students • Actively engaged with students to facilitate school-connectedness for all students • Actively engaged with all staff members to identify students who might benefit from increased school supports • Collaborated with school counselors, social workers, and administrators to ensure continuity of support for students • Participated in professional development opportunities related to student services… Show more • Facilitated the appropriate academic and social-emotional supports for students • Actively engaged with students to facilitate school-connectedness for all students • Actively engaged with all staff members to identify students who might benefit from increased school supports • Collaborated with school counselors, social workers, and administrators to ensure continuity of support for students • Participated in professional development opportunities related to student services (SEL, MTSS, PBIS, Mental Health First Aid, Threat Assessment, etc) • Created and maintained centralized and sustainable Standard Operating Procedures • Monitored data on interactions with students and provided support to ensure school community holistic wellness • Advocated for an inclusive, respectful, and safe learning environment for all students • Worked with school, students, and the ADL Education Program to gain No Place for Hate designation by co-advising the club, providing necessary data, and following programmatic and initiative requirements • Attended 78 hours of outside of contract events and programs to ensure visibility and connections with students • Awarded the staff nominated “One World, One Verrado” award • Created documents, technical tools, surveys, and QR codes to ensure successful data collection • Presented to staff and students on belonging, community, social-emotional wellbeing, interviewing techniques, college preparedness, and creating safe classroom environments • Facilitated student mediations to ensure respectful and inclusive environments for all students and staff • Navigated student crisis situations with empathy and care then followed up with necessary contacts and resources to ensure holistic support for the student • Co-facilitated MPOWRD weekly to create a positive and encouraging space for students to become leaders on campus • Connected with community resources to ensure liaisons and support for student and staff needs

Student Services Analyst

• Jun 2020 - Jun 2021

• Provide professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion • • Manage all Science, Technology, Engineering and Math (STEM) field of interest facets such as campaigns, data analysis, retention, completion, programs, and advisement • Partner with STEM faculty and college administrators to ensure collaboration and comprehensive academic support to best support STEM student success • Manage a team of… Show more • Provide professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion • • Manage all Science, Technology, Engineering and Math (STEM) field of interest facets such as campaigns, data analysis, retention, completion, programs, and advisement • Partner with STEM faculty and college administrators to ensure collaboration and comprehensive academic support to best support STEM student success • Manage a team of two academic advisors and two peer mentors within STEM to provide ongoing, proactive follow up to ensure student learning and progress outcomes are met • Monitor academic progress for 350 students in STEM through a variety of reporting tools • Facilitate change management activities related to Guided Pathways and the case management approach to program advisement. Provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success • Develop, conduct and assess student learning outcomes then analyze and maintain program data to gauge student learning and success as well as program effectiveness. • Coordinate, implement and evaluate processes and procedures then make recommendations for program improvements • Work collaboratively on a team of seven managers and twenty advisors to ensure all projects, admissions forms, student communications, financial aid inquiries, parent concerns and sensitive issues in are resolved in a timely manner • Prepare and present at new student orientations and information sessions for current and prospective students. • Design, develop, maintain and deliver program resource information, presentations, reports, correspondence, and promotional material Show less • Provide professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion • • Manage all Science, Technology, Engineering and Math (STEM) field of interest facets such as campaigns, data analysis, retention, completion, programs, and advisement • Partner with STEM faculty and college administrators to ensure collaboration and comprehensive academic support to best support STEM student success • Manage a team of… Show more • Provide professional-level end-to-end Academic Advising to a caseload of students, to support student learning, persistence, and degree completion • • Manage all Science, Technology, Engineering and Math (STEM) field of interest facets such as campaigns, data analysis, retention, completion, programs, and advisement • Partner with STEM faculty and college administrators to ensure collaboration and comprehensive academic support to best support STEM student success • Manage a team of two academic advisors and two peer mentors within STEM to provide ongoing, proactive follow up to ensure student learning and progress outcomes are met • Monitor academic progress for 350 students in STEM through a variety of reporting tools • Facilitate change management activities related to Guided Pathways and the case management approach to program advisement. Provides programmatic support of this model by being an institutional resource to improve and advance the advisement role for student success • Develop, conduct and assess student learning outcomes then analyze and maintain program data to gauge student learning and success as well as program effectiveness. • Coordinate, implement and evaluate processes and procedures then make recommendations for program improvements • Work collaboratively on a team of seven managers and twenty advisors to ensure all projects, admissions forms, student communications, financial aid inquiries, parent concerns and sensitive issues in are resolved in a timely manner • Prepare and present at new student orientations and information sessions for current and prospective students. • Design, develop, maintain and deliver program resource information, presentations, reports, correspondence, and promotional material Show less

Health Professions Advisor | Health Professions Advising

• Jun 2018 - Jan 2020

• Advise a caseload of 600+ undergraduate, graduate, and prospective students on their decision to attend a health professions graduate program such as medical, veterinary, physician assistant, physical therapy, occupational therapy, chiropractic, nursing, dentistry, pharmacy, and optometry school • Provided knowledge and assistance to advisees on resume building, interviewing, entrance exam preparation, classes, application, extracurricular, co-curricular, employment, and volunteering… Show more • Advise a caseload of 600+ undergraduate, graduate, and prospective students on their decision to attend a health professions graduate program such as medical, veterinary, physician assistant, physical therapy, occupational therapy, chiropractic, nursing, dentistry, pharmacy, and optometry school • Provided knowledge and assistance to advisees on resume building, interviewing, entrance exam preparation, classes, application, extracurricular, co-curricular, employment, and volunteering opportunities • Develop and present workshops and trainings on writing personal statements, interviewing techniques, and entrance exam preparation for health professions programs • Completely rebuild, modernize and manage the health professions advising website • Put together health professions advising newsletter with resources, internships, scholarships, articles and opportunities relevant to pre-health students and send to over 2,000 students every week • Sit on the inclusive excellence committee and discuss and brainstorm ways to make department more culturally competent and provide opportunities for staff to engage in conversations around diversity • Attended Midwestern University and St. Georges University Pre-Health Advisor trainings to better understand what schools desire from students and help students understand if these universities were a good match for them

Key Seminar Instructor | Key Communities

• Jan 2019 - May 2019

• Create a curriculum, learning objectives, and pre and post assessments for the seminar taught to gauge what worked well and what to improve on • Teach a seminar to 80 first year pre-health students and provide assignments and presentations on how to better understand the current needs of healthcare professionals and their patients • Connect with and bring in 16+ healthcare guest speakers to share their experiences and advice on working in healthcare and provide networking opportunities… Show more • Create a curriculum, learning objectives, and pre and post assessments for the seminar taught to gauge what worked well and what to improve on • Teach a seminar to 80 first year pre-health students and provide assignments and presentations on how to better understand the current needs of healthcare professionals and their patients • Connect with and bring in 16+ healthcare guest speakers to share their experiences and advice on working in healthcare and provide networking opportunities to students

Career Education Specialist | Career Center

• Aug 2017 - Jun 2018

• Meet with students and alumni for drop in appointments to provide individualized feedback on resume, CV, cover letter development and job/internship search strategies • Develop extensive knowledge to successfully be able to coach students and alumni on career development, career resources, and how to best network and market themselves for employment on an individualized basis • Conduct weekly mock interviews to help students and alumni practice and refine their interviewing skills for… Show more • Meet with students and alumni for drop in appointments to provide individualized feedback on resume, CV, cover letter development and job/internship search strategies • Develop extensive knowledge to successfully be able to coach students and alumni on career development, career resources, and how to best network and market themselves for employment on an individualized basis • Conduct weekly mock interviews to help students and alumni practice and refine their interviewing skills for internships, jobs, and professional or graduate school • Cultivate a compassionate way to provide constructive feedback to students and alumni on their career documents and on their interviewing skills to ensure they are best prepared for the future career endeavors • Collaborate with campus partners to create beneficial relationships to support students through their career development

Managing Technical Editor | Journal of Student Affairs

• Aug 2016 - Jun 2018

• Oversees the technical merit and quality of the Journal of Student Affairs • Utilizes knowledge of the Publication Manual of the American Psychological Association, 6th edition for editing techniques • Assists the Reader Board with technical knowledge including the length, style, and grammatical expectations of articles • Ensures that the comments provided by the Reader Board members are constructive and appropriate • Facilitates discussion of final decision making process of… Show more • Oversees the technical merit and quality of the Journal of Student Affairs • Utilizes knowledge of the Publication Manual of the American Psychological Association, 6th edition for editing techniques • Assists the Reader Board with technical knowledge including the length, style, and grammatical expectations of articles • Ensures that the comments provided by the Reader Board members are constructive and appropriate • Facilitates discussion of final decision making process of which articles will be published • With advisors, ensures overall comments are compiled and final edits completed • Oversees production and the completion and printing of the Journal of Student Affairs • Writes “Acknowledgements” page with input from the Editorial Board • Makes arrangements with the printer at least one month prior to Production Weekend and confirms turnaround time of final product • Takes minutes for Editorial meetings

Assistant Resident Manager | Apartment Life

• May 2016 - Jun 2018

• Supervise, mentor, and lead a staff of 16 Community Coordinators to promote an inclusive student centered environment • Oversee the newest and largest apartment building on campus with 973 residents and 3 complexes • Manage a $50,000 budget, including operation of community centers, damage billing, programming, individual community coordinator budgets, printing and payroll • Influence and encourage new initiatives around social justice, equity, inclusion, and diversity in the… Show more • Supervise, mentor, and lead a staff of 16 Community Coordinators to promote an inclusive student centered environment • Oversee the newest and largest apartment building on campus with 973 residents and 3 complexes • Manage a $50,000 budget, including operation of community centers, damage billing, programming, individual community coordinator budgets, printing and payroll • Influence and encourage new initiatives around social justice, equity, inclusion, and diversity in the complexes through meaningful and intentional programming efforts while collaborating with campus partners • Mediate all conflict resolution and conduct of residents and staff members including but not limited to: marijuana use, under age drinking, hate speech, hate incidents, stolen property and roommate conflicts • Respond in a timely, calm and professional manner to any and all crises including but not limited to student death and suicide, hate incidents, major pipe breaks and floods, and serious maintenance issues • Coordinate staff meetings, conduct monthly contact meetings, and address any staff needs that arise • Conduct daily administrative tasks related to completing financial forms, approving and updating any staff changes, and responding to all emails and phone calls in a timely manner • Complete weekly rotating Manager on Duty shifts and be the on-call manager for 6 Apartment Life buildings at a time

Learning Coordinator | Student Athlete Assistance Program

• Jan 2017 - Jul 2017

• Advised 8 student-athletes who were on academic probation weekly through hour long one-on-one coaching of personalized academic success tools such as study habits, time management, test taking, and writing comprehension

Commit to Study Coordinator | Sacramento State Center for Science and Math Success

• Jul 2015 - May 2016

• Designed and launched the Commit to Study Program to help increase the academic success and support for underrepresented STEM majors, alleviate poverty, build capacity, and ultimately increase graduation • Wrote, submitted, and received a University Enterprise INC Campus Grant for $5,000. • Developed and delivered workshops on growth mindset, time management, study skills and procrastination • Hired, trained and supervised a staff of Commit to Study Ambassadors to sustain the… Show more • Designed and launched the Commit to Study Program to help increase the academic success and support for underrepresented STEM majors, alleviate poverty, build capacity, and ultimately increase graduation • Wrote, submitted, and received a University Enterprise INC Campus Grant for $5,000. • Developed and delivered workshops on growth mindset, time management, study skills and procrastination • Hired, trained and supervised a staff of Commit to Study Ambassadors to sustain the workshop series and mentoring of under-served STEM students • Conducted student needs assessments to better understand barriers to student success and developed interventions such as workshops and mentoring programs that promote engagement on campus • Was responsible for managing all Commit to Study media outlets: Facebook, Twitter, flyers, advertisements, and blogs • Relevant trainings completed: Title IX, FERPA, Mandated Reporter, Eliminate Campus Sexual Violence, Preventing Discrimination and Harassment, and Data Security and Privacy Show less • Designed and launched the Commit to Study Program to help increase the academic success and support for underrepresented STEM majors, alleviate poverty, build capacity, and ultimately increase graduation • Wrote, submitted, and received a University Enterprise INC Campus Grant for $5,000. • Developed and delivered workshops on growth mindset, time management, study skills and procrastination • Hired, trained and supervised a staff of Commit to Study Ambassadors to sustain the… Show more • Designed and launched the Commit to Study Program to help increase the academic success and support for underrepresented STEM majors, alleviate poverty, build capacity, and ultimately increase graduation • Wrote, submitted, and received a University Enterprise INC Campus Grant for $5,000. • Developed and delivered workshops on growth mindset, time management, study skills and procrastination • Hired, trained and supervised a staff of Commit to Study Ambassadors to sustain the workshop series and mentoring of under-served STEM students • Conducted student needs assessments to better understand barriers to student success and developed interventions such as workshops and mentoring programs that promote engagement on campus • Was responsible for managing all Commit to Study media outlets: Facebook, Twitter, flyers, advertisements, and blogs • Relevant trainings completed: Title IX, FERPA, Mandated Reporter, Eliminate Campus Sexual Violence, Preventing Discrimination and Harassment, and Data Security and Privacy Show less

Intern | Office of Multicultural Affairs

• Aug 2014 - Jul 2015

• Planned and implemented OMA sponsored events • Facilitated information sessions as the student representative for the office • Designed and delivered workshops and trainings on social justice with the professional staff

Resident Advisor

• Aug 2014 - Jul 2015

• Managed a floor of 40 upper-class residents • Delivered programs to foster community, mediated conflict between residents and responded to emergency situations • Completed administrative work and enforced University policies to ensure a safe living environment

Campus Tour Captain | Admissions

• Aug 2013 - Jul 2015

• Supervised a staff of 25 tour guides, facilitated training, and completed administrative office duties • Helped develop the Admissions Tour Guide Program • Served as a University student representative in addition to giving campus tours • One of three students chosen to be the Virtual Campus Tour Guides for a $150,000 project to help recruit students and families nationally and internationally

Orientation Leader

• Mar 2013 - Jan 2015