Olateju Jumoke Ajanaku, PhD

Postdoctoral Research Associate / Research Coordinator at Western University
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Contact Information
us****@****om
(386) 825-5501
Location
London, Ontario, Canada, CA

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Credentials

  • TCPS 2: CORE
    Natural Sciences and Engineering Research Council of Canada (NSERC), SSHRC, CIHR
    May, 2023
    - Oct, 2024
  • R Essential Training: Wrangling and Visualizing Data
    LinkedIn
    Mar, 2023
    - Oct, 2024
  • Leveraging Your Transferable Skills to Drive Your Career
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Power BI Mistakes to Avoid (2021)
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Power BI Quick Tips
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Power BI: Dashboards for Beginners
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Advanced Statistical Analysis Using IBM SPSS Statistics (V26)
    IBM
    Aug, 2022
    - Oct, 2024
  • Statistical Analysis Using IBM SPSS Statistics (V26)
    IBM
    Jun, 2022
    - Oct, 2024
  • Qualitative Data Analysis
    ATLAS.ti
    May, 2021
    - Oct, 2024
  • Informed Consent
    TRREE /Clinical Trials Centre, University of Hongkong
    Sep, 2020
    - Oct, 2024
  • Research Ethics Evaluation
    TRREE /Clinical Trials Centre, University of Hongkong
    May, 2019
    - Oct, 2024
  • Introduction to Research Ethics
    TRREE /Clinical Trials Centre, University of Hongkong
    Dec, 2018
    - Oct, 2024
  • MCITP Server 2008 Administration
    Microsoft
  • Oracle 11g OCP
    Oracle

Experience

  • Western University
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Postdoctoral Research Associate / Research Coordinator
      • Nov 2022 - Present

      Coordinate and manage multiple research studies encompassing Big Data Analytics in Healthcare/Higher Education.

    • Sessional Lecturer
      • May 2023 - Aug 2023

      Course taught - Introduction to Health Informatics.

  • North-West University / Noordwes-Universiteit
    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Postdoctoral Research Fellow / Research Coordinator
      • Mar 2019 - Feb 2022

      Investigated the adoption of big data analytics in healthcare in Africa using secondary data. Collaborated with the principal investigator on the project “Implementation of Neurodevelopmental Supportive Care in South Africa’. Investigated the adoption of big data analytics in healthcare in Africa using secondary data. Collaborated with the principal investigator on the project “Implementation of Neurodevelopmental Supportive Care in South Africa’.

  • The National Research Foundation of South Africa (NRF)
    • South Africa
    • Research Services
    • 300 - 400 Employee
    • Freestanding, Innovation and Scarce Skills Postdoctoral Fellowship
      • Jan 2020 - Dec 2021

      In this role, my research investigated the clinical leadership and structural empowerment of healthcare professionals in South Africa. Responsible for overall coordination of research project/studies life cycle from study protocol development to project initiation, data collection, analysis, and close-out activities. Collaborated with the research team to ensure seamless research activities by applying agile methodology. In this role, my research investigated the clinical leadership and structural empowerment of healthcare professionals in South Africa. Responsible for overall coordination of research project/studies life cycle from study protocol development to project initiation, data collection, analysis, and close-out activities. Collaborated with the research team to ensure seamless research activities by applying agile methodology.

  • University of KwaZulu-Natal
    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Graduate Research Assistant/Doctoral Research
      • Jan 2016 - Dec 2018

      Designed, organized, and conducted research encompassing knowledge management capabilities in healthcare. Designed, organized, and conducted research encompassing knowledge management capabilities in healthcare.

  • Etisalat Nigeria
    • Nigeria
    • Telecommunications
    • 700 & Above Employee
    • Sales
      • Jan 2015 - Oct 2015

      Conducted extensive market research and competitive analysis to identify emerging trends and opportunities in the telecom industry.Analyzed customer data to create profiles and segments, enabling targeted marketing campaigns and improved customer retention.Conducted surveys and customer interviews to gather feedback and insights for strategic decision-making.Participated in marketing efforts to harness new sales opportunities, and promoting the brand. Achieved more than 75% target in sales. Show less

    • Product Development, Integration & Support
      • Oct 2014 - Jan 2015

      Define business requirements for system enhancements and work closely with software development team.Conducted User Acceptance Test (UAT) to ensure products meet all requirements and all defects are resolved respecting SDLC and PMO guidelines Anticipated all potential customer pain points and ensured they are resolved before and after product. rollout.Effectively communicated feedback from customers and customer-facing teams to relevant support teams to gain commitments on product enhancements and bug fixes.Ensured timely resolution of products issues or service failures to minimize impact on customer satisfaction.Reviewed FAQs & Answers, manuals, troubleshooting guides, product lifecycle notifications & other documents that facilitated adequate product support. Show less

    • Data Support
      • Oct 2011 - Oct 2014

      Serve as the first point of contact for customers, addressing inquiries, troubleshooting technical issues, and resolving billing concerns.Provide detailed explanations of telecom products and services to assist customers in making informed decisions.Effectively use CRM systems to document customer interactions, track issues, and follow up on resolutions.Resolved data and internet connectivity related issues.Achieved consistently high customer satisfaction ratings through effective problem-solving and personalized service.Played a key role in upselling and cross-selling telecom services to existing customers, resulting in increased revenue. Show less

  • The Polytechnic, Ibadan
    • Nigeria
    • Education Administration Programs
    • 100 - 200 Employee
    • Lecturer
      • Jan 2013 - Dec 2014

      Teaching; Facilitation and Student Evaluation Teaching; Facilitation and Student Evaluation

  • National Agency for Food and Drug Administration and Control (NAFDAC)
    • Lagos, Nigeria
    • Regulatory Compliance Analyst
      • Apr 2007 - Mar 2008

      Quality control of food products. Quality control of food products.

Education

  • University of KwaZulu-Natal
    Doctor of Philosophy - PhD, Information Science
    2016 - 2019
  • Cambrian College International
    Post-Graduate Certificate in Business Analytics, Information Technology
    2022 - 2023
  • North-West University / Noordwes-Universiteit
    Certificate in Project Management
    2021 - 2022
  • University of Ibadan
    Master's degree, Information Science
    2009 - 2011
  • Ladoke Akintola University of Technology
    Bachelor of Technology - BTech (Hons), Pure and Applied Chemistry
    2000 - 2006

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