Director of Commercial Properties

• Nov 2017 - Present

Oversees all operational and financial aspects of commercial portfolio consisting of 18 assets, totaling approximately 1M square feet in the Greater Nashville Area. Oversees all operational and financial aspects of commercial portfolio consisting of 18 assets, totaling approximately 1M square feet in the Greater Nashville Area.

Asset Manager, Owned Assets

• Nov 2021 - Apr 2022

Property Manager

• Dec 2016 - Nov 2017

Client Relations

• Dec 2015 - Dec 2016

At J. Michaels we advise our clients from the perspective of dressing for effect, not to be confused with dressing to impress or to attract attention. We consider the most crucial factor in how one packages themselves to be the psychological impact their clothing has on others, particularly those whom we want to influence. Our business begins by having one on one conversations with our customers about their business, civic, and social lifestyles and the image they want to project in each, specializing in made to measure clothing and superior personal service. We emphasize helping our clients save time by setting appointments to see them in their offices or homes if they so desire us to, but a great number of our clients choose to come to the store, even for their made-to-measure clothing because of the tasteful selection of ready made merchandise. Our goal is save you time, give you good solid advice, and provide excellent personal service so that your clothing purchases are always enjoyable. We're in the business of relationships, and the satisfaction of our clients is our number one priority. Show less

Assistant Property Manager

• Feb 2014 - Jan 2016

-Demonstrate community and apply product knowledge to clients needs by communicating the features and benefits; close the sale. -Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) -Monitor renewals. Distribute and follow-up on renewal notices. -Assist in monitoring advertising effectiveness. -Distribute all company or community-issued notices. -Accept and process rental payments and all other monies and keep clean accounting records in AMSI. -Maintain a monthly delinquency of less than 1%. -Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed. -Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures. -Access computerized financial information to resolve vendor and payment disputes. -Check figures, postings and documents for correct entry, mathematical accuracy and proper codes. -Prepare statement of accounting notices for past residents. -Prepare, review and close financial books for assigned properties on a monthly basis. -Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes. -Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines. -Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. -Maintain open communication with Property Manager and Maintenance Supervisor. -Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. -Enforce policies of the community. -Conduct monthly market surveys and shop competitive communities. Show less

Leasing Consultant

• Jan 2011 - Feb 2014

-Complete lease form or agreement and collects rental deposit. -Responsible for insuring the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property. -Thorough knowledge of lease terms, specifications and all community policies. -Knowledgeable of required telephone and sales techniques. -Knowledgeable of current market conditions. -Fully informed of current rental rates, sizes, locations and all amenities of property. -Maintain contact with all apartment locator services and local businesses to provide informational material. Update periodically. -Responsible for “shopping” competitive properties. -Develop full knowledge of application information required, screening processes and policies regarding rentals. -Responsible to conduct out-reach marketing at least once per week. -Develop and maintain an on-going resident retention program under direction of Community Manager. -Responsible to play an active role in the renewal process. -Responsible for proper maintenance of all resident and property files. Show less

Sales Associate & MT Program

• Feb 2010 - Jan 2011

The Buckle, Inc. (NYSE: BKE) is a leading retailer of medium to better–priced casual apparel, footwear, and accessories for fashion–conscious young men and women. The Company currently operates over 400 stores in 43 states, under the names Buckle and The Buckle. Buckle markets a wide selection of brand names and private label casual apparel, including denims, other casual bottoms, tops, sportswear, outerwear, accessories and footwear. The Company emphasizes personalized attention to its guests (customers) and provides individual customer services such as free alterations, layaways, and a frequent shopper program. I began working at Buckle as a part-time sales associate and transitioned to a full-time position as the Management Trainee. The MT program is designed to prepare employees for a position as a Store Manager once the training is completed. During the absence of the Store Manager, I took on all responsibilities, which included team development, guest relations, merchandising, scheduling, forecasting, reviewing sales projections, facilitating meetings, planning, interviewing, training new employees, coaching existing employees, meeting daily, weekly, and monthly goals, & any other duties required to ensure success of a retail store. Show less