Experience

TKXS by TELUS Agriculture

• United States
• Information Technology & Services
• 1 - 100 Employee

• Data Operations Analyst

  • Mar 2023 - Present

  ● Execute numerous reports for distributors, manufacturers, and internal stakeholders● Troubleshoot complex data inconsistencies and document steps to resolution● Perform data quality checks on XML, text, and Excel point of sale and inventory files● Educate Operations team members and other internal teams on Specialty agriculture data cleaning and daily processes

• Interim Specialty Operations Team Lead

  • Jun 2022 - Mar 2023

  ● Supervised a team of five talented employees and fostered relationships with the veteran team members● Managed a special project for a large agricultural manufacturer collecting regional U.S. point of sale data● Assisted in the restructuring process of the Customer Operations team● Collaborated with developers on Azure Dev Ops tickets to createmeaningful reports and vital system updates

• Senior Customer Operations Coordinator

  • Feb 2022 - Jun 2022

• Customer Operations Coordinator

  • Jan 2021 - Feb 2022

  ● Managed retailer and distributor accounts across the U.S.● Formatted point of sale and inventory files to ensure smooth data flow● Cross referenced, monitored, and analyzed data to provide the mostaccurate information to agricultural manufacturers● Compiled intricate reports for manufacturers regarding distributorprice compliance



WakeMed

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Anatomic Pathology Technician

  • Feb 2020 - Jan 2021

  • Prepare specimens for grossing by pathologist assistant• Inventory all gross room supplies on a weekly basis• Prepare slides during fine needle aspiration procedures and touch-preparation biopsy procedures• Troubleshoot various histology and cytology equipment• Process gynecological and non-gynecological specimens• Resolve specimen problems and billing issues• Utilize various software to research cases assuring the best possible patient care• Communicate with pathologists, physicians, nurses, and their care team regarding slides, results, and special testing requests for specimens Show less

• Clinical Services Technician

  • Jan 2019 - Jan 2020

  • Process incoming specimens • Troubleshoot specimen and billing problems • Analyze requisitions for accuracy • Answer phone calls from affiliated employees regarding specimen collection and test selection • Utilize various software to prepare specimens for processing



Hello Literacy

• Personal Assistant

  • Oct 2016 - Mar 2018

  • Itemized expenses • Organized and filed paperwork • Prepared and purchased conference materials • Event planning • Corresponded with customers/conference attendees • Created products for online store • Managed company website • Itemized expenses • Organized and filed paperwork • Prepared and purchased conference materials • Event planning • Corresponded with customers/conference attendees • Created products for online store • Managed company website



Ogburn Berries & Produce

• Willow Spring, NC

• Stand Manager/Salesperson

  • Apr 2013 - Sep 2017

  • Advised and educated customers • Designed marketing materials • Created and maintained company website and social media (Instagram - @ogburnberries) • Managed inventory • Prepared for various events/markets • Examined products • Scheduled/trained employees • Advised and educated customers • Designed marketing materials • Created and maintained company website and social media (Instagram - @ogburnberries) • Managed inventory • Prepared for various events/markets • Examined products • Scheduled/trained employees



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Assistant to the Leadership Programs Specialist

  • Aug 2015 - Jun 2016

  • Produced, organized, assembled conference materials • Analyzed and created data entry sets • Maintained accurate database records • Supported staff during university events • Produced, organized, assembled conference materials • Analyzed and created data entry sets • Maintained accurate database records • Supported staff during university events