James Doolittle

Rider Support Technician at velofix Group of Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area, US
Languages
  • German Full professional proficiency
  • English Native or bilingual proficiency

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Experience

    • Canada
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Rider Support Technician
      • Mar 2019 - Present

      -Provide white glove service to customers in the West and South Denver metro -Gained recurring customers through attention to detail and quality customer service -Operate and managed workshop van, tracked inventory using Lightspeed Retail -Support fundraising events in the local bicycle community by providing services during races and rides-Sole mechanic for entire Ride The Rockies 2021

    • Operator/Mechanic
      • Jan 2019 - Mar 2019

      -Graphic Design for franchise specific projects-Waxed and Edged Skis and snowboards-Maintained bike fleet for city partners

    • United States
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Special Events
      • Oct 2011 - Mar 2019

      -Installed works of art, and prepared artistic event displays for gallery openings-Room organization for events-Patron services during private museum events -Installed works of art, and prepared artistic event displays for gallery openings-Room organization for events-Patron services during private museum events

    • United States
    • Retail
    • 100 - 200 Employee
    • Service Writer
      • Mar 2017 - Dec 2018

      -Service writing repairs, scheduling repairs, and managing parts inventory. Maintaining repair queue to keep efficient turnaround -Experience with wheel building, suspension overhauls. Knowledgeable with hydraulic brake service. Bleeding, hose trimming, lever and caliper overhauls and service.-Adaptive with servicing E-Bikes, selling E-Bikes, and knowledgeable in global trend towards pedal assist-Experience with tubeless tire set up and maintenance-Built customer base through high quality service

    • Political Organizations
    • 1 - 100 Employee
    • Mobility Intern
      • May 2017 - Jul 2017

      Mobility DepartmentAnalysed international air and rail traffic flows and markets within EuropeAnalyzed High-Speed international rail transportation along Rhine-Alpine Corridor from Rotterdam to Genoa for RAISE-IT with a focus on implementing International Integrated Time Tables (IITT)Evaluated impacts of air traffic on existing modes of transportation along Rhine-Alpine Corridors Mobility DepartmentAnalysed international air and rail traffic flows and markets within EuropeAnalyzed High-Speed international rail transportation along Rhine-Alpine Corridor from Rotterdam to Genoa for RAISE-IT with a focus on implementing International Integrated Time Tables (IITT)Evaluated impacts of air traffic on existing modes of transportation along Rhine-Alpine Corridors

    • Lead Cook
      • Jun 2015 - Aug 2016

      Started as a dish washer and worked up to Lead cook with a persistent attitude towards quality, interest in cooking, and kitchen management.Created a permanent menu item, along with daily menu specialsHelped connect front and back of house staff for better communication and faster turn around times on food orders Started as a dish washer and worked up to Lead cook with a persistent attitude towards quality, interest in cooking, and kitchen management.Created a permanent menu item, along with daily menu specialsHelped connect front and back of house staff for better communication and faster turn around times on food orders

    • Intern
      • Feb 2015 - Mar 2015

      Mobility Department Promoted bicycle transportation services in the region in projects: Bike + Ride Edited Code 24, English language version of report for Rotterdam - Genoa rail corridor. Including improvements of rail lines for accelerated transit times in the regionResearched effective ways to implement ORFE: Online Rail Freight Exchange programResearched Internal City Development (Innenentwicklung) planning in the region. Focused on re-purposing existing building space for modernization improvements

    • United States
    • Retail
    • 700 & Above Employee
    • Fine Jewelry Associate
      • May 2012 - Sep 2013

      Received recognition for outstanding sales and work ethicProvided quality customer serviceDisplayed product knowledge and salesmanshipRecognized for major loss prevention apprehension Received recognition for outstanding sales and work ethicProvided quality customer serviceDisplayed product knowledge and salesmanshipRecognized for major loss prevention apprehension

Education

  • University of Minnesota
    Bachelor's degree, Global Studies
    2013 - 2016
  • Minneapolis Community and Technical College
    Transfer Degree, Liberal Arts
    2011 - 2013
  • Pestalozzi Gymnasium Idstein
    German
    2011 - 2011
  • University of Wisconsin-River Falls
    German
    2010 - 2011

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