• Jan 2021 - Present

Oversight of Mental Wellness services including mental/behavioral health and substance use treatment and support services. Oversight of Care Coordination Services across the lifespan. Work closely with other Senior and C-Suite leadership to achieve agency-wide goals and mission of helping those most in need in Western New York.

• Jul 2018 - Jan 2021

Supervise and manage operations of Care Coordination Services including the Encompass Children’s Health Home Care Management Program and Community Health Worker program. Includes employee, operations and fiscal management and ongoing strategic planning for continuous quality improvement and diversification of funding opportunities to ensure provision of quality services to the community.

• Aug 2017 - Jan 2021

Care Manager Supervisor for the Catholic Charities of Buffalo Care Management Agency under Encompass Children’s Health Home

Health Services Manager

• Jan 2011 - Jul 2017

- Ensure compliance with local, state and federal health and program regulations. - Maintain exquisite organization of files and required information/documentation to facilitate efficient on-site State and Federal reviews - Ensure children's health records are current and complete in accordance with local, State and Federal requirements/regulations - Coordinate Health needs and services for children and families to ensure they seek out and receive appropriate care. - Assist and/or take point in reviewing, revising and creating policies, procedures and work plans in an effort to increase program efficiency and maintain effectiveness. - Play a crucial role in assessing and altering program structure, as part of the administrative team, to accommodate budget and funding constraints, as well as attempts to increase program quality. - Ensure safe conditions for children and staff by adhering to childcare and OSHA safety guidelines, including active participation on the Agency’s Safety Committee - Coordinate and/or provide health and nutrition training for staff and clients. - Manage on-site kitchen staff and Food Program - Maintain professional, effective relationships with vendors, consultants and other programs. - Work effectively with other managers, teachers, family services staff and executive personnel to ensure efficient program operations. - Utilize time management and organizational skills to prioritize tasks - Often have to alter priority of certain tasks when other program timelines change or unexpected events occur. - Track and order applicable program supplies based on need and within budget - Additional health related issues relevant to enrolled children, families and staff. Show less

Waitress/Bartender/Pool-side Grill Cook

• May 2010 - Jan 2011

SNAP-ed Nutrition Educator

• Nov 2010 - Dec 2010

Provide nutrition education to adults at WIC (Women, Infants & Children) clinics, community centers, etc. across Connecticut. Provide nutrition education to adults at WIC (Women, Infants & Children) clinics, community centers, etc. across Connecticut.

Camp Counselor

• Jun 2009 - Aug 2009

Outdoor summer program, worked in 2007 and 2009. - Keep children ages 5-15 physically active throughout the 7 hour camp day. - Keep paperwork organized and filed properly. - Communicate with parents and supervisors. Outdoor summer program, worked in 2007 and 2009. - Keep children ages 5-15 physically active throughout the 7 hour camp day. - Keep paperwork organized and filed properly. - Communicate with parents and supervisors.

Barista

• Jan 2009 - May 2009

Prepare coffee beverages and bakery items to serve. Be mindful of and adhere to food safety and HACCP regulations Customer service/customer interaction Prepare coffee beverages and bakery items to serve. Be mindful of and adhere to food safety and HACCP regulations Customer service/customer interaction

Research Technician

• Sep 2008 - Nov 2008

Place outgoing calls (cold calling) Collect information for use in diverse research projects including politics, economics, healthcare, and others Place outgoing calls (cold calling) Collect information for use in diverse research projects including politics, economics, healthcare, and others

Owner/Teacher

• Jun 2003 - Aug 2006

Teach guitar, piano and basic music theory to children ages 7 through 14 Teach guitar, piano and basic music theory to children ages 7 through 14