Experience

MTB Hopper

• Lithuania
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Southwest USA B2B Sales Manager

  • Mar 2021 - Present

  Now accepting new retailer and distributor accounts!Contact alex@mtbhopper.comMTB HOPPER idea was born a few years ago. It was designed by riders who have countless years of multi-discipline experience and mountain biking is their lifestyle!After many prototypes and rough testing MTB HOPPER was released and it's already recognized by local and global communities. We believe that our product brings training and events to another level. Due to progressive geometry MTB HOPPER is perfect for your first jump, and still brings lots of fun for advanced riders. If there’s no bike park nearby, just get together with a few friends and put some MTB HOPPERs in the local woods, backyard or any street spot. Your imagination is the only limiting factor to what can be done with MTB HOPPER!www.mtbhopper.comalex@mtbhopper.com



Bicycle Warehouse

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Ecommerce Specialist

  • Feb 2019 - Mar 2021

  • Build traffic, maximize website efficiency, and improve the conversion rate• Develop Shopify store backend, audit website for accuracy and implement SEO strategy• Manage social media accounts including Instagram, Facebook and Twitter• Plan, create, and execute email campaigns for local and national audiences, 2-3 emails per week• Copy write and content creation: training guides, blog articles, e-mails and social media marketing• Create solutions for escalated customer service issues and order complications• Curate high-value sales in a custom-tailored, satisfaction guaranteed approach• Support e-commerce sales, marketing and logistics - Shopify, LightSpeed and ShipStation• Develop long-lasting client relationships through personalized, memorable experiences• Effectively manage a fast-paced flow of incoming inquiries via phone, LiveChat and email• Process 100+ orders per day from conversion to fulfillment, focusing on efficiency and accuracy



Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Crew Member

  • Sep 2015 - Feb 2019

  • Provided the best customer experience through memorable interactions, going above and beyond• Managed inventory and handled cash transactions• Worked collaboratively with a large team to run store operations • Provided the best customer experience through memorable interactions, going above and beyond• Managed inventory and handled cash transactions• Worked collaboratively with a large team to run store operations



Leader Bikes

• Global Sales Manager

  • Jan 2013 - Nov 2014

  • Directed inside sales operations (domestic & international); increased dealer base by 30%• Managed e-commerce platforms - Magento, Salesforce, QuickBooks and eBay• Coordinated warehouse logistics, ensuring accuracy and quality control• Planned and executed trade shows, local marketing events and bicycle races• Processed warranties for customers and coordinated claims with vendors • Directed inside sales operations (domestic & international); increased dealer base by 30%• Managed e-commerce platforms - Magento, Salesforce, QuickBooks and eBay• Coordinated warehouse logistics, ensuring accuracy and quality control• Planned and executed trade shows, local marketing events and bicycle races• Processed warranties for customers and coordinated claims with vendors