SSVF Housing Case Manager

• Jan 2022 - Present

Career Coach

• Jun 2021 - Nov 2021

Assisted clients in planning strategic career moves and develop marketable skillsAided clients in overcoming barriers and obstacles to employmentCreated new class material in power point and correlating scripts for instruction in pre-employment trainingData entry in Net SuiteUtilized various coaching techniques based on client's needsFacilitated virtual group coaching meetings via ZOOMProvided one on one individual and group coaching Utilized Microsoft TEAMS for weekly meetings

Caseworker/Employment Specialist (contract)

• Jan 2019 - Jun 2021

Case Management for the Veteran and the homeless populationInstructed in resume, cover letter and reference writingTaught interview techniques, (emphasis barriers) appropriate dress/job applicationprocessingHeavy Data Entry in Client Track/HMIS Case Management for the Veteran and the homeless populationInstructed in resume, cover letter and reference writingTaught interview techniques, (emphasis barriers) appropriate dress/job applicationprocessingHeavy Data Entry in Client Track/HMIS

Employment Specialist (contract)

• Nov 2017 - Jan 2019

Case Management for the Veteran population and their spouses, including assessmentsDeveloped employment plans and processed certification registrationsInstructed in resume and cover letter writing, interview techniques, appropriate dress, and job application processingCreated assessment forms, calendars, and spreadsheets for TVC HOPE programProcessed check requests Case Management for the Veteran population and their spouses, including assessmentsDeveloped employment plans and processed certification registrationsInstructed in resume and cover letter writing, interview techniques, appropriate dress, and job application processingCreated assessment forms, calendars, and spreadsheets for TVC HOPE programProcessed check requests

Workforce Instructor/Statistician (contract)

• Feb 2014 - Nov 2017

Instruction to homeless women in Microsoft Word 2013/2016Created new methods of learning through creative roll-play, instructional worksheets, and educational curriculumPerformed job preparedness training which included resume, cover letter and reference documents, interview techniques (emphasis on barriers), appropriate dress and job application processingGathered statistical information of persons served processed through Excel spreadsheets Instruction to homeless women in Microsoft Word 2013/2016Created new methods of learning through creative roll-play, instructional worksheets, and educational curriculumPerformed job preparedness training which included resume, cover letter and reference documents, interview techniques (emphasis on barriers), appropriate dress and job application processingGathered statistical information of persons served processed through Excel spreadsheets

Administration

• Nov 2009 - Sep 2013

Was responsible for all operations of the front desk reception area which included answered phones, greeted parishioners, guests and assisted the homelessUpdated the church website event calendar, designed special event brochures, published weekly newsletter and edited all sermons and recordings and updated the websiteTook meeting minutesProcessed all incoming and outgoing mail, organized mass mail-outsEntered confidential data in Access data baseComposed correspondence for visitorsRecorded member attendanceRan background checks on Volunteers

Employment Director

• Oct 2008 - Nov 2009

Was in charge of operations of the employment center of the Impact for Life CampusAssisted unemployed clients through personal interview and counselingInstructed clients on formulating resumes and cover letters Taught basic computer operations for internet job searchFamiliarized with process of networking, research and advertisingProcessed DARS clients and educate in filing out applicationsProvided Interview training and professional dress and demeanorDesigned new filing systems for greater efficiencyHeavy data entry on AccessTrained volunteers in all aspects of assisting clients and entering data

Program Coordinator VOLUNTEER

• Oct 1999 - Jan 2006

Recruited and organized over 200 churches, instructed 30 + volunteers and a minimum of 140 children and their families in Northeast Texas. Formulated training manuals and taught seminars locally for individuals and groups participating in the Angel Tree Ministry. Solicited funds from individuals, groups and Corporations. Elected Houston Area Volunteer of the Year Recruited and organized over 200 churches, instructed 30 + volunteers and a minimum of 140 children and their families in Northeast Texas. Formulated training manuals and taught seminars locally for individuals and groups participating in the Angel Tree Ministry. Solicited funds from individuals, groups and Corporations. Elected Houston Area Volunteer of the Year