Experience

CloudFit Software

• United States
• Software Development
• 100 - 200 Employee

• Managed Engineering Lead

  • Jan 2022 - Present

  Lynchburg, Virginia, United States I manage a hybrid team of 28 diverse engineers (Full-Stack Dev, SRE, DevSecOps, Cyber, PM) who work across multiple customer workloads to deliver highly secure applications and environments for CloudFit internal and customers such as Microsoft FastTrack, Microsoft O365 Admin Portal, DoD AFCENT, GE and more. Personally, I own the account relationship with Microsoft, determining work effort requirements, sourcing personnel, budget and contract negotiations. Directly, I am a fully engaged… Show more I manage a hybrid team of 28 diverse engineers (Full-Stack Dev, SRE, DevSecOps, Cyber, PM) who work across multiple customer workloads to deliver highly secure applications and environments for CloudFit internal and customers such as Microsoft FastTrack, Microsoft O365 Admin Portal, DoD AFCENT, GE and more. Personally, I own the account relationship with Microsoft, determining work effort requirements, sourcing personnel, budget and contract negotiations. Directly, I am a fully engaged member of the Microsoft portion of our engagement, leading the security and compliance architecture design and delivery as the SME for FastTrack DevSecOps. This includes Azure 1ES, SDL Build Pipelines, Executive Order, SOC2, ISO 27001 compliance through manual (hands-on) and systematic (automated) remediations via IaaC, Azure policy, custom monitoring and reporting.

• Architect Service Manager

  • Aug 2021 - Jan 2022

  Lynchburg, Virginia, United States Moved over to expand focus on our Service Management side of the business and moved to the company HQ in Lynchburg, VA. With a heavy emphasis on DevSecOps and Cyber Security, led the charge in compliance around ZOD and Executive Order security for Microsoft FastTrack. Many of these solutions were unknown at the time, so we figured out how to create and implement secure solutions that would meet the highly secure requirements. Examples include: • Deep Credential Scanning against build… Show more Moved over to expand focus on our Service Management side of the business and moved to the company HQ in Lynchburg, VA. With a heavy emphasis on DevSecOps and Cyber Security, led the charge in compliance around ZOD and Executive Order security for Microsoft FastTrack. Many of these solutions were unknown at the time, so we figured out how to create and implement secure solutions that would meet the highly secure requirements. Examples include: • Deep Credential Scanning against build systems • Proof of Presence via Yubikey • Source Code Ownership tracking • Auto-injection of SDL tools to ensure code scanning • Automated infrastructure compliance

• Architect Program Manager

  • Jan 2020 - Aug 2021

  Greater Seattle Area As CloudFit Software continues to grow, so does the need to mature the planning and delivery of software development and Azure operations processes for its customers. As the Program Manager Architect, I have driven adoption of industry standards for secure software delivery, IaaS and support within CloudFit and among client engagements. These efficiencies enabled CloudFit to continue growth, tripling the presence with Microsoft as we were able to take on more, especially those “tough jobs” that… Show more As CloudFit Software continues to grow, so does the need to mature the planning and delivery of software development and Azure operations processes for its customers. As the Program Manager Architect, I have driven adoption of industry standards for secure software delivery, IaaS and support within CloudFit and among client engagements. These efficiencies enabled CloudFit to continue growth, tripling the presence with Microsoft as we were able to take on more, especially those “tough jobs” that other vendors struggled to deliver.

• Director of Application Engineering

  • Apr 2018 - Jan 2020

  Greater Seattle Area As one of CloudFit Software’s first employees, I wore many hats (Account Manager, Project Manager, Salesman, Consultant, Janitor), but my primary responsibility was to manage a team senior full-stack developers to help customers migrate, refactor and run their applications from on-premise to Azure cloud. During this time CloudFit Software acquired Composable Systems and became a Microsoft Certified vendor. My part was to own the engagement management (contract negotiations, personnel… Show more As one of CloudFit Software’s first employees, I wore many hats (Account Manager, Project Manager, Salesman, Consultant, Janitor), but my primary responsibility was to manage a team senior full-stack developers to help customers migrate, refactor and run their applications from on-premise to Azure cloud. During this time CloudFit Software acquired Composable Systems and became a Microsoft Certified vendor. My part was to own the engagement management (contract negotiations, personnel hiring, etc) as well as manage the growing team of engineers who built and supported key Microsoft applications used by Microsoft Partners worldwide.



Jefferson Forest High School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Head Lacrosse Coach

  • Aug 2021 - Present

  Forest, Virginia, United States



Ireland Lacrosse

• Ireland
• Spectator Sports
• 1 - 100 Employee

• Assistant Lacrosse Coach

  • Jun 2017 - Present

  County Dublin, Ireland In the spring of 2016, after more than 10 years of involvement as a player and supporter I was asked to join the coaching staff for the Ireland National team. I am heavily involved in the team selection process and preparations for the World Games to be held in Israel, summer 2018.



Everett Lacrosse Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Head Lacrosse Coach

  • Jul 2019 - Jul 2021

  Everett, WA



Time Bandits Box Lacrosse

• Head Lacrosse Coach

  • Sep 2018 - Sep 2020

  Everett, WA Head Coach for Time Bandit HS Elite travel team. Coach Junior Black box lacrosse team for the Time Bandits USBOXLA league.



Roosevelt High School

• United States
• Education Administration Programs

• Assistant Lacrosse Coach

  • Aug 2018 - Jul 2019

  Greater Seattle Area Assistant coach with Roosevelt High School Lacrosse club in north Seattle, WA.



Ballard High School

• United States
• 1 - 100 Employee

• Head Lacrosse Coach

  • Dec 2015 - Jun 2018

  Greater Seattle Area I was hired to coach the Ballard Boys lacrosse team part-time in 2015. Working closely with volunteer board of directors and school administration I resolved many long-standing personnel issues within the team and put them on a path towards a single vision: To play as a family and learn to win forever, on and off the field. The hard work has paid off with the program having a complete turn-around. Going from a dismal record (regularly finishing 2-7, 1-10) to a record setting season in… Show more I was hired to coach the Ballard Boys lacrosse team part-time in 2015. Working closely with volunteer board of directors and school administration I resolved many long-standing personnel issues within the team and put them on a path towards a single vision: To play as a family and learn to win forever, on and off the field. The hard work has paid off with the program having a complete turn-around. Going from a dismal record (regularly finishing 2-7, 1-10) to a record setting season in 2017. Going 17-2, staying undefeated in Metro and making it to the second round of the state tournament for the first time in team history. Even more impressive was the change in player behavior within the team and the school, with all players raising their GPA’s by a 1 point average across the board and being recognized as leaders in the local community. Statistics: Num. of Years: 2 Overall Record: 19-9-1 (.679) Head Coach: 2017 Metro All-Star Team Show less



Blueprint

• Advertising Services
• 1 - 100 Employee

• Information Technology Service Management Consultant

  • Aug 2017 - Apr 2018

  Greater Seattle Area IT Service Management Consultant working with companies to optimize their IT services for the cloud with ITIL-based proactive monitoring and incident management practices. A trusted Microsoft Partner, we specialize in providing 2-4 week onsite and offsite engagements for premier customers across North America.



Northwest Warrior Sports

• United States
• Spectator Sports

• Owner and Head Coach

  • Oct 2016 - Apr 2018

  Greater Seattle Area In the fall of 2016 I decided to take a risk; leave my cushy IT desk job and start a company working with local youth organizations to provide fitness and health training to children of all ages. Utilizing “Ninja Warrior” and “Mud Run” components, the goal was to instill a life-long love for physical fitness and confidence to overcome fears and try new things. I’ve loved every minute of my time working with the kids involved and can honestly say that I have made a real, positive difference in… Show more In the fall of 2016 I decided to take a risk; leave my cushy IT desk job and start a company working with local youth organizations to provide fitness and health training to children of all ages. Utilizing “Ninja Warrior” and “Mud Run” components, the goal was to instill a life-long love for physical fitness and confidence to overcome fears and try new things. I’ve loved every minute of my time working with the kids involved and can honestly say that I have made a real, positive difference in their lives. I learned a great deal about business management during this time. Heading into the fall of 2017 I’ve scaled back to 1 on 1 and small group youth lacrosse coaching. Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Senior Service Engineer 2

  • Aug 2015 - Oct 2016

  Greater Seattle Area Service Manager - HVA Servicing The HVA (High Value Assets) service encompasses the entire OS Build system for Windows 7 and 7.1. We provide a very highly secured environment where developers can build, test, sign and publish updates to external customers with extreme confidence in the security of the bits. This means constant monitoring, penetration testing, software and hardware hardening, and complete redundancy. Remember that room that Ethan Hunt lowered into on a cable to… Show more Service Manager - HVA Servicing The HVA (High Value Assets) service encompasses the entire OS Build system for Windows 7 and 7.1. We provide a very highly secured environment where developers can build, test, sign and publish updates to external customers with extreme confidence in the security of the bits. This means constant monitoring, penetration testing, software and hardware hardening, and complete redundancy. Remember that room that Ethan Hunt lowered into on a cable to access the CIA computers? Yea, kind of like that, only we don't get breached...

• Senior Service Engineer

  • May 2014 - Aug 2015

  Greater Seattle Area OSG Inventory Service (OSGINV) Created a dedicated Inventory Management Service to support the then-new Operating Systems Group (OSG). Beginning with a meager budget, two vendor resources, and a vague idea, I created a mature and profitable business. In our first full year (FY15), we saved over $2 million. • Expansion of service to support 20,000+ users, expanding team size and streamlining processes to allow scale. • Partnership with lab teams to allow 24x7 access to spare… Show more OSG Inventory Service (OSGINV) Created a dedicated Inventory Management Service to support the then-new Operating Systems Group (OSG). Beginning with a meager budget, two vendor resources, and a vague idea, I created a mature and profitable business. In our first full year (FY15), we saved over $2 million. • Expansion of service to support 20,000+ users, expanding team size and streamlining processes to allow scale. • Partnership with lab teams to allow 24x7 access to spare hardware inventory, reducing failure recovery times by over 80%. • Establishment of processes and programs which were adopted by all teams in the OSG organization. • Direct management of eight-person vendor team.

• Senior Program Manager

  • Feb 2008 - May 2014

  Greater Seattle Area Services Owned: Source Depot (Perforce derivative), Code Coverage, WinRI, FCS and ASI • Managed more than 20 simultaneous projects across five separate services spanning the Windows ecosystem. • Created customer SLAs through close partnership with Microsoft IT, driving CSAT from below 70% to above 95%. • Implemented standardized Incident Ticketing from email to web and email-based ticketing. • Designed and implemented Windows Proxy Caching service, more than doubling sync… Show more Services Owned: Source Depot (Perforce derivative), Code Coverage, WinRI, FCS and ASI • Managed more than 20 simultaneous projects across five separate services spanning the Windows ecosystem. • Created customer SLAs through close partnership with Microsoft IT, driving CSAT from below 70% to above 95%. • Implemented standardized Incident Ticketing from email to web and email-based ticketing. • Designed and implemented Windows Proxy Caching service, more than doubling sync performance (12hrs down to 5hrs). • Implemented performance monitoring improvements, resulting in improved forecasting and reduction of outages. • Created a Change Process which integrated product milestones, allowing downtimes to be scheduled out 6-12 months in advance.

• Senior Operations Engineer

  • Jun 2003 - Feb 2008

  Ireland Source Depot worldwide services • Global Subject Matter Expert and primary major incident escalation for corporate-wide Source Depot service. • Designed, implemented and tested global Disaster Recovery plans. • Established global Follow-The-Sun support model and SLAs for L1 - L3 helpdesk support. • Trained Tier 1, 2, 3 personnel in Beijing, Taiwan, Dublin, Hyderabad and Redmond support centers. • Designed and built out highly available (99.99% uptime) and secure Source Depot… Show more Source Depot worldwide services • Global Subject Matter Expert and primary major incident escalation for corporate-wide Source Depot service. • Designed, implemented and tested global Disaster Recovery plans. • Established global Follow-The-Sun support model and SLAs for L1 - L3 helpdesk support. • Trained Tier 1, 2, 3 personnel in Beijing, Taiwan, Dublin, Hyderabad and Redmond support centers. • Designed and built out highly available (99.99% uptime) and secure Source Depot implementations in Dublin and Beijing. • Migration of all Microsoft source code into IT datacenters, approx. 2400 Depots and 500 Proxies worldwide.

• Build Lab Manager

  • May 1999 - Jun 2003

  Greater Seattle Area • Responsible for Windows Source Depot system with one other team member. • Managed projects for lab infrastructure support and self-hosting scenarios. • Network design and implementation of Windows Source Depot, Build, Release, Test and Archive systems. • Merged two separate Backup systems into a centrally managed system capable of supporting 12 separate labs across campus. • Responsible for Disaster Recovery planning and long-term Source Code archiving (Microsoft and 3rd party… Show more • Responsible for Windows Source Depot system with one other team member. • Managed projects for lab infrastructure support and self-hosting scenarios. • Network design and implementation of Windows Source Depot, Build, Release, Test and Archive systems. • Merged two separate Backup systems into a centrally managed system capable of supporting 12 separate labs across campus. • Responsible for Disaster Recovery planning and long-term Source Code archiving (Microsoft and 3rd party partners).



ConsultNet

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Network Systems Administrator

  • Jan 1999 - May 1999

  Greater Salt Lake City Area • US West Year 2000 software compliance project, completed 3 months ahead of schedule. • Performed over 1500 client hardware upgrades to standardize systems and prepare for OS conversion. • Performed over 1000 Unix to NT 4.0 OS conversions, utilizing SAMBA to interface with proprietary Unix server infrastructure and conducted in-person and classroom training for over 500 customers.