Chad Hastings [L.I.O.N.]
IT/ERP Specialist at United Dynamics, Inc.- Claim this Profile
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English -
Topline Score
Bio
Credentials
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CompTIA Project+ Certification
CompTIASep, 2020- Nov, 2024 -
Certified Information Security Manager (CISM)
ISACAApr, 2023- Nov, 2024 -
CompTIA A+ ce Certification
CompTIASep, 2020- Nov, 2024 -
CompTIA CySA+ ce Certification
CompTIAOct, 2020- Nov, 2024 -
EC-Council Certified Encryption Specialist (ECES)
EC-CouncilMay, 2021- Nov, 2024 -
EC-Council Certified Ethical Hacker (CEH)
EC-CouncilApr, 2021- Nov, 2024 -
Systems Security Certified Practitioner (SSCP)
(ISC)²Nov, 2020- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIASep, 2020- Nov, 2024 -
CompTIA Security+ ce Certification
CompTIASep, 2020- Nov, 2024
Experience
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United Dynamics, Inc.
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United States
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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IT/ERP Specialist
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Aug 2023 - Present
Brought in to provide IT and ERP as well as cybersecurity and CMMC expertise. Previously, the company did not have dedicated information technology employees. * Establishing Information Technology department, policies, procedures, etc. * Establishing CMMC and Cybersecurity policies, procedures, etc. * Implementing and maintaining CMMC requirements and implementing cybersecurity measures. * Creating/updating Information Security documents (policies, standards, guidelines, & procedures). * Ensuring the safety and security of the organization’s IT network and electronic documents. * Maintaining the ERP system and creating custom ERP Reports, * Maintaining and updating functionality and efficiency of systems, servers, backup systems, and all other network devices, * Assisting in the development of training coursework and materials. * Providing technical support to company staff and troubleshoot computer problems. * Troubleshooting and resolving hardware, connection, printer, and software issues reported Show less
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Dow Aero, LLC
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United States
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Airlines and Aviation
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1 - 100 Employee
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Information Technology Manager/Information Security Officer
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Feb 2021 - Aug 2023
Brought in to replace retiring I.T. Manager. The company needed someone with cybersecurity experience, due to new CMMC requirements from DOD. Lead the charge in upgrading network design, security, and procedures to meet these new required standards for compliance. • Oversee the development and implementation of the Information Security Program. • Directing all CMMC compliance meetings. • Creating/updating/enforcing Information Security documents (policies, standards, guidelines, & procedures). • Oversee Employee Information Security Awareness and Training Program. • Securing all systems and assets to meet CMMC requirements. • Implementing a Vulnerability Management Program. • Creating and implementing Business Continuity/Disaster Recovery (BC/DR) Plan. • Creating and implementing Incident Response Policy/Plan/Procedures. • Re-designing network with VLAN segmentation to provide additional security. • Planning DMZ to isolate and secure critical systems from unauthorized access. • Planning legacy DMZ to protect systems that cannot be upgraded. • Planning/Installing/Upgrading IT and security infrastructure and architecture at the company’s expanded location. • Mitigating vulnerabilities detected by vulnerability scans, but with minimal effect on operations. • Implementing third-party SIEM, MDR, and Patch Management solutions. • Purchasing new and replacement devices to bring systems up to date and satisfy compliance requirements. • Managing all technology assets and I.T. infrastructure for the company. Including, but not limited to servers, PCs, Macs, switches, routers, access points, printers, phone systems, camera systems, cabling, etc. • Managing I.T. Department by recruiting and training employees. Show less
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DGS Acquisitions (a.k.a DGS Foods)
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United States
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Retail
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1 - 100 Employee
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Director of Information Technology
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Aug 2015 - Feb 2021
After issues were discovered during PCI Audit, was hired to secure network and card data environment. Led the charge in changing network design and security, as well as the necessary changes in company culture, policies & procedures in order to align with regulations standards and compliance requirements. • Segmented network and configured/maintained ACLs with assistance from third-party vendors and parent company to achieve PCI and HIPAA Compliance. • Secured all systems and assets to meet PCI and HIPAA Compliance. • Instrumental in successfully passing multiple PCI and HIPAA scans by vCISO vendor and credit card processors. • Mitigating all vulnerabilities detected by vulnerability scans, but with minimum effect to operations. • Purchasing new and replacement devices to bring systems up to date and satisfy compliance requirements. • Managing all technology assets and I.T. infrastructure for multiple location retail chain. Including, but not limited to servers, PCs, switches, routers, access points, printers, phone systems, camera systems, network/phone cabling, etc. • Managing I.T. Department by recruiting and training employees. • Creating automatic, updatable, and ad-hoc reports for decision-makers using multiple SQL databases, queries, pivot tables, power pivot, etc. Show less
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Systems & Support Analyst & Project Manager
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May 2010 - Aug 2015
Promoted to new position with increased responsibilities over systems and applications and was instrumental in regularly exceeding projected numbers of new customer installations by over 300%, while still being one of the leading national partners in overall customer satisfaction.• Installation/setup, system administration, & maintenance/support of Back of House servers & Point of Sale software & hardware systems for hospitality & CNG sites. Including planning/configuring & installing wired/wireless networks.• Implementing hardware firewalls & other security methods to prevent breaches at sites & meet PCI Compliance. • Managing/coordinating/scheduling projects, including working with vendors, credit card processors, sites, etc.• Creating & continuing to improve procedures, methods, & documentation to maximize efficiency & professionalism of projects & ensure that best practices are always used to reduce customer issues & improve systems uptime. • Creating/designing technical documentation and manuals for applications, & training customers on applications in both classroom and one on one environment. Implementing new training procedures and criteria for users and technicians.• Developed custom updatable sales/labor reports for customers as value add-on service. Show less
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Software Technician/Engineer
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Sep 2008 - Apr 2010
• Troubleshooting, diagnosing software/hardware issues, testing possible bugs, & researching software/hardware issues.• Creating manuals for applications, designing curriculum for training classes, & training customers in both classroom & 1 on 1 environment. Improved training & documentation lead to a 50% reduction in customer issues & service calls. • Created a new import hdf (host definition file) for software version that lacked one, and then continued to improve the hdf until it had a 99% success rate for imports. Show less
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Software Support Technician
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Jan 2006 - Sep 2008
• Troubleshooting, diagnosing software issues, testing possible software bugs, and researching software related issues. • Submitting bugs/product suggestions to developers and submitting suggestions for technical docs & technical resources. • Advising customers of hardware issues & recommending possible solutions as well as required and/or recommended software and hardware upgrades. • Escalating issues to appropriate department, and resolving escalated issues using advanced tools and remote access. Show less
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Education
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Western Governors University
Master of Business Administration - MBA -
Western Governors University
Master of Science - MS, Information Technology Management -
Western Governors University
Master of Science - MS, Cybersecurity and Information Assurance -
Western Governors University
Bachelor of Science - BS, Cybersecurity and Information Assurance
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