Mary Ellen Georgas-Tellefsen
Senior Managing Director, Head of Consumer & Small Business Product Mgmt at Webster Bank- Claim this Profile
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Bio
Meredith Vallillo
From the moment Mary Ellen and I started working together, it was clear that she has a wealth of knowledge on all things digital as well as the financial industry as a whole. She is great at sharing this knowledge as well as being supportive and open to ideas that her team would bring to the table. The combination of these attributes makes her a great leader and a person I genuinely enjoyed working with and for.
David Howard
Mary Ellen is a first-class thinker and doer. She fully understands the competitive landscapes in the national, regional and community banking spaces. And she can get into the weeds to drive projects and innovation from the ground level. As a result, she has led her team to discover deeper insights and ideas and to make significant product and process advancements. Her business savvy is complemented by her creative acumen, and mastery of the interconnectedness of customer experience, digital & technology, brick & mortar, marketing, reputation, products, budgeting, and earnings. I was lucky to have hired and worked with Mary Ellen and would jump at the chance to do so again.
Meredith Vallillo
From the moment Mary Ellen and I started working together, it was clear that she has a wealth of knowledge on all things digital as well as the financial industry as a whole. She is great at sharing this knowledge as well as being supportive and open to ideas that her team would bring to the table. The combination of these attributes makes her a great leader and a person I genuinely enjoyed working with and for.
David Howard
Mary Ellen is a first-class thinker and doer. She fully understands the competitive landscapes in the national, regional and community banking spaces. And she can get into the weeds to drive projects and innovation from the ground level. As a result, she has led her team to discover deeper insights and ideas and to make significant product and process advancements. Her business savvy is complemented by her creative acumen, and mastery of the interconnectedness of customer experience, digital & technology, brick & mortar, marketing, reputation, products, budgeting, and earnings. I was lucky to have hired and worked with Mary Ellen and would jump at the chance to do so again.
Meredith Vallillo
From the moment Mary Ellen and I started working together, it was clear that she has a wealth of knowledge on all things digital as well as the financial industry as a whole. She is great at sharing this knowledge as well as being supportive and open to ideas that her team would bring to the table. The combination of these attributes makes her a great leader and a person I genuinely enjoyed working with and for.
David Howard
Mary Ellen is a first-class thinker and doer. She fully understands the competitive landscapes in the national, regional and community banking spaces. And she can get into the weeds to drive projects and innovation from the ground level. As a result, she has led her team to discover deeper insights and ideas and to make significant product and process advancements. Her business savvy is complemented by her creative acumen, and mastery of the interconnectedness of customer experience, digital & technology, brick & mortar, marketing, reputation, products, budgeting, and earnings. I was lucky to have hired and worked with Mary Ellen and would jump at the chance to do so again.
Meredith Vallillo
From the moment Mary Ellen and I started working together, it was clear that she has a wealth of knowledge on all things digital as well as the financial industry as a whole. She is great at sharing this knowledge as well as being supportive and open to ideas that her team would bring to the table. The combination of these attributes makes her a great leader and a person I genuinely enjoyed working with and for.
David Howard
Mary Ellen is a first-class thinker and doer. She fully understands the competitive landscapes in the national, regional and community banking spaces. And she can get into the weeds to drive projects and innovation from the ground level. As a result, she has led her team to discover deeper insights and ideas and to make significant product and process advancements. Her business savvy is complemented by her creative acumen, and mastery of the interconnectedness of customer experience, digital & technology, brick & mortar, marketing, reputation, products, budgeting, and earnings. I was lucky to have hired and worked with Mary Ellen and would jump at the chance to do so again.
Experience
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Webster Bank
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United States
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Banking
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700 & Above Employee
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Senior Managing Director, Head of Consumer & Small Business Product Mgmt
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May 2022 - Present
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Senior Managing Director, Digital Bank General Manager
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Dec 2020 - Jun 2022
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OceanFirst Bank
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United States
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Banking
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500 - 600 Employee
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CXO/ SVP Digital Strategy & Innovation
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Feb 2020 - Aug 2020
As CXO, led efforts to design and implement a consistent “OceanFirst Customer Experience” across all channels As Director of DSI, managed all innovation initiatives across key business functions including online account opening, and deposit product management, as well as digital marketing/acquisition, and business intelligence As CXO, led efforts to design and implement a consistent “OceanFirst Customer Experience” across all channels As Director of DSI, managed all innovation initiatives across key business functions including online account opening, and deposit product management, as well as digital marketing/acquisition, and business intelligence
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Capital Performance Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Managing Director
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Oct 2016 - Feb 2020
Lead business strategist and engagement manager on consulting projects with top performing financial institutions specializing in strategic planning, marketing, product management, customer experience and project management (project list available) Responsibilities spanned the creation and presentation of strategic plans and project recommendations to Bank Boards of Directors, C-level management, creation and management of project estimates, projections, and budgets as well as billing and collections Drove revenue and client acquisition via business development activities including proposal development, speaking engagements, and multiple published industry articles Show less
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Ocean Grove Area Chamber of Commerce
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Ocean Grove, NJ
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VP
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2014 - Oct 2016
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The Sea Spray Inn
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Ocean Grove, NJ
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Innkeeper
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Mar 2010 - Oct 2016
Owned and managed overall operations and guest experience for an award-winning owner-occupied 8 room bed and breakfast that was recognized by TripAdvisor as one of the Top 20 B&Bs in the US Transformed the business from an unprofitable one at acquisition into a profitable operation with 300% revenue increase within 4 years Owned and managed overall operations and guest experience for an award-winning owner-occupied 8 room bed and breakfast that was recognized by TripAdvisor as one of the Top 20 B&Bs in the US Transformed the business from an unprofitable one at acquisition into a profitable operation with 300% revenue increase within 4 years
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Georgas Consulting
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New York, NY
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Management Consultant
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Mar 2005 - Apr 2010
Owned and operated all aspects of a boutique consulting practice specializing in strategic planning, deposit and investment product management, marketing, and end-to-end eBusiness management and strategies for the financial services industry Delivered multiple projects on time and on budget across various financial services clients Owned and operated all aspects of a boutique consulting practice specializing in strategic planning, deposit and investment product management, marketing, and end-to-end eBusiness management and strategies for the financial services industry Delivered multiple projects on time and on budget across various financial services clients
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Capital Performance Group
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United States
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Business Consulting and Services
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1 - 100 Employee
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Consulting Associate
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2005 - Apr 2010
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JPMorgan Chase & Co.
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United States
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Financial Services
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700 & Above Employee
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VP, Internet Product Management
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Apr 2002 - Mar 2005
Managed team of business and technology professionals and annual budget of over $16 million Responsible for Digital and ATM product strategy for deposit and retail investment products as well as product development, implementation, management, and maintenance Managed all online transactional functionality for industry-leading deposit products and online brokerage including online ledger, bill payment, money movement, advice, tools, aggregation, account details, images, and personal financial management software Identified and drove initiatives to improve customer experience, and develop and launch new online functionality Delivered revenue goals by streamlining multi-channel operations, growing market share, and maximizing resources to decrease the cost to serve Show less
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SapientRazorfish
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United States
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Business Consulting and Services
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500 - 600 Employee
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Strategist
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Apr 1999 - Dec 2001
Lead business strategist and/or engagement manager on cutting edge eBusiness consulting projects with leading global financial institutions in New York and Paris. Lead business strategist and/or engagement manager on cutting edge eBusiness consulting projects with leading global financial institutions in New York and Paris.
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Principal
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1995 - 1998
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Mastercard
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United States
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IT Services and IT Consulting
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700 & Above Employee
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AVP
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1994 - 1995
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Chase
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United States
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Financial Services
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700 & Above Employee
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AVP
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Jun 1992 - Dec 1994
Direct marketing associate, segment manager and business analyst for Chemical Bank. Direct marketing associate, segment manager and business analyst for Chemical Bank.
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Education
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NYU Stern School of Business
MBA, Marketing -
University of Richmond
BA, Economics/ Political Science
Community
