Associate Director

• Dec 2021 - Present

Associate Director, Solutions, Global Safety and Regulatory Sciences

• Jun 2019 - Dec 2021

In collaboration with PV scientists and therapeutic safety leads, leveraged Biogen’s Global Safety Database to define internal data mining for safety surveillance by: partnering with data scientists to create novel internal signal detection algorithm (SDA); utilizing PV accepted disproportionality measures to evaluate performance of multiple SDA’s to identify the appropriate SDA given Biogen’s safety database characteristics. Actively utilizing Oracle, DataBricks, SAS and Tableau to… Show more In collaboration with PV scientists and therapeutic safety leads, leveraged Biogen’s Global Safety Database to define internal data mining for safety surveillance by: partnering with data scientists to create novel internal signal detection algorithm (SDA); utilizing PV accepted disproportionality measures to evaluate performance of multiple SDA’s to identify the appropriate SDA given Biogen’s safety database characteristics. Actively utilizing Oracle, DataBricks, SAS and Tableau to operationalize data flows and user interfaces. Researched, prototyped, and operationalized Oracle Apex low-code development environment as the go-to supplemental data capture tool (DCT) within the department and for external CRO partners thereby eliminating the need for e-mailing spreadsheets back and forth and providing enhanced data quality compared to SharePoint lists. Increasing adoption of platform and applications by actively expanding to Biogen’s manufacturing environment. Serve as Tysabri (Natalizumab) data expert and provide data analysis for TOUCH Prescribing Program including Federal Drug Administration (FDA) submissions. Leading the development of complex reporting requirements for Biogen’s most recently approved therapy including partnering with the PV team, adverse event of special interest (AESI) team and aggregate reporting team members to document requirements, iterate listings and meet regulatory requirements for standard analyses Lead team members in the adoption of new technologies and platforms including Tableau, DataBricks, Alteryx, Oracle Apex while simultaneously learning new domain areas, such as rea-world data (RWD) and data science methods, from more experienced team members

Principal Analyst, Safety Solutions, Global Safety and Regulatory Sciences

• Feb 2017 - Dec 2021

Successfully partnered with epidemiologists and observational analytic team members to deploy the Biogen Real World Data Summary providing a visual exploration of multi-terabyte data assets including electronic health records (EHR), insurance claims data and patient registry data. Deployed visual exploration via Tableau embedded within SharePoint and providing contextual JavaScript based pop-up messages to assist end-users as they navigated analysis. Initiative resulted in greater visibility… Show more Successfully partnered with epidemiologists and observational analytic team members to deploy the Biogen Real World Data Summary providing a visual exploration of multi-terabyte data assets including electronic health records (EHR), insurance claims data and patient registry data. Deployed visual exploration via Tableau embedded within SharePoint and providing contextual JavaScript based pop-up messages to assist end-users as they navigated analysis. Initiative resulted in greater visibility into purchased data assets thereby reducing potential redundant purchases within Biogen and improve high-level feasibility analysis to drive clarity when requesting epidemiological studies. Leveraged SAS, Oracle PL/SQL and Microsoft Flow (Power Automate) to create a light-weight extract, transform, and load (ETL) process. This enables end-users to simply e-mail a file to a mailbox resulting in attached data being cataloged into our digital asset tracker, data being versioned for historical tracking and made available for reporting in under 15 minutes. Overall effort resulted in increased consistency in reporting environment, greater awareness of digital reporting assets and removal of user failure points in reporting. Collaborated with all Global Safety functional groups to deploy an updated departmental SharePoint Online intranet site resulting in increased efficiencies for key data access and unified user experience.

Senior Analyst, Database Strategy and Analytics

• Jun 2014 - Feb 2017

Fulfilling R&D analytic strategy, partnered with Clinical Data Science, IT and external software vendor, to successfully design and implement Biogen’s first installation of SAS Visual Analytics (VA) in support of closed clinical trial safety surveillance resulting in consistent, verifiable visual insights across all locked clinical trials, elimination of manual analysis and implementation of use of industry standard datasets and analytics such as eDISH modeling Served as subject matter… Show more Fulfilling R&D analytic strategy, partnered with Clinical Data Science, IT and external software vendor, to successfully design and implement Biogen’s first installation of SAS Visual Analytics (VA) in support of closed clinical trial safety surveillance resulting in consistent, verifiable visual insights across all locked clinical trials, elimination of manual analysis and implementation of use of industry standard datasets and analytics such as eDISH modeling Served as subject matter expert (SME) and strategy advocate for SAS VA at multiple internal company demonstrations including R&D VP and senior staff, along with presenting SAS VA at PhUSE conference hosted by University of NC at Chapel Hill In support of STARS (R&D’s Global Safety Database) Go-Live, successfully led migration of more than 50 high-risk regulatory reports from BusinessObjects (BO) 3 to BO4 by providing project oversight, implementing GDP practices, providing tactical work direction for six (6) on-site/off-shore resources, and coordinating project efforts with IT Quality, PMO and business stakeholders Provided “hyper-care” support for newly deployed STARS supporting internal Biogen safety team members, external vendors/CRO’s and Biogen worldwide affiliates Successfully increased Tysabri exposure reporting automation for regulatory submissions disease incident rate calculations reducing analysis time from >5 hours each month to less than two hours per month Serve as Safety and Benefit Risk Management (SABR) Database Safety Analytics Tysabri data expert and provide data analysis for TOUCH Prescribing Program (TPP) including Federal Drug Administration (FDA) submissions

Senior Business Analyst, Reporting and Analytics, Patient Services

• Jul 2011 - May 2014

Leveraged commercial datasets and call center acquired data to provide actionable intelligence to Patient Services (PS) Operations and US Commercial including such analysis as: Agent Performance Dashboards, Campaign Monitoring during initial campaign piloting and TOUCH Online % Infusion Site Competition Supplemented Siebel CRM system by enhancing agent work assignment automation resulting in a more agile work prioritization process, automated report distribution and in support of the PS… Show more Leveraged commercial datasets and call center acquired data to provide actionable intelligence to Patient Services (PS) Operations and US Commercial including such analysis as: Agent Performance Dashboards, Campaign Monitoring during initial campaign piloting and TOUCH Online % Infusion Site Competition Supplemented Siebel CRM system by enhancing agent work assignment automation resulting in a more agile work prioritization process, automated report distribution and in support of the PS transition to CRM future-state Utilized data design knowledge and BO Universe Designer to create single-point-of-truth for TOUCH Prescribing Program (TPP) within PS leading to increased reporting consistency between US Commercial Decision Support and ability to proactively identify near-term and long-term trends Leveraged Tableau’s visual analytic capabilities to generate and analyze scatter plot diagrams and employed effective presentation skills to communicate agent performance to peers, mid managers and senior director level leadership Contributed to design of Biogen Patient Services operational metrics data structure and developed monitoring reports including control charts, period v. period comparatives, frequency plot diagrams, and scatter plot diagrams Served as Patient Service TOUCH/Tysabri data expert and provide data analysis for TPP including Federal Drug Administration (FDA) submissions Successfully served onsite FDA audit supporting multiple business partners in Patient Services, Regulatory, and Drug Safety resulting in zero written observations for the TOUCH Prescribing Program

Treasurer, Volunteer

• Sep 2005 - Nov 2012

Prepared annual compensation plans for staff members, ensure proper financial record keeping and guarantee state and federal employment filings completed on time and are accurate. Developed financial standard operating procedures to promote a consistent process for handling financial matters that is above reproach and scrutiny. Provided tactical support by drafting checks, recording deposits, filing paperwork, reconciling bank statements and preparing financial reports. Prepared annual compensation plans for staff members, ensure proper financial record keeping and guarantee state and federal employment filings completed on time and are accurate. Developed financial standard operating procedures to promote a consistent process for handling financial matters that is above reproach and scrutiny. Provided tactical support by drafting checks, recording deposits, filing paperwork, reconciling bank statements and preparing financial reports.

Solutions Developer/Analyst

• Nov 2009 - Jul 2011

Implemented exception tracking system to identify report quality issues in the following stages: unit testing, system testing, quality assurance testing and production. Currently tracking to a 0.39% production exception rate Develop interactive voice response system (IVRS) artifacts in Crystal Reports XI/BusinessObjects XI, real-time notifications and data transfers Collaborate with IVRS designers to elicit business requirements and coordinate with IVRS implementation team… Show more Implemented exception tracking system to identify report quality issues in the following stages: unit testing, system testing, quality assurance testing and production. Currently tracking to a 0.39% production exception rate Develop interactive voice response system (IVRS) artifacts in Crystal Reports XI/BusinessObjects XI, real-time notifications and data transfers Collaborate with IVRS designers to elicit business requirements and coordinate with IVRS implementation team members and system administrators to establish appropriate workflows and deployment plans Independently learning Oracle Business Intelligence (OBI) 11g and leading project to develop new library of standard analytic reports using (OBI) Publisher to decouple reporting engine and internal, custom software Provide mentoring and work direction for one (1) Associate Systems Developer Show less Implemented exception tracking system to identify report quality issues in the following stages: unit testing, system testing, quality assurance testing and production. Currently tracking to a 0.39% production exception rate Develop interactive voice response system (IVRS) artifacts in Crystal Reports XI/BusinessObjects XI, real-time notifications and data transfers Collaborate with IVRS designers to elicit business requirements and coordinate with IVRS implementation team… Show more Implemented exception tracking system to identify report quality issues in the following stages: unit testing, system testing, quality assurance testing and production. Currently tracking to a 0.39% production exception rate Develop interactive voice response system (IVRS) artifacts in Crystal Reports XI/BusinessObjects XI, real-time notifications and data transfers Collaborate with IVRS designers to elicit business requirements and coordinate with IVRS implementation team members and system administrators to establish appropriate workflows and deployment plans Independently learning Oracle Business Intelligence (OBI) 11g and leading project to develop new library of standard analytic reports using (OBI) Publisher to decouple reporting engine and internal, custom software Provide mentoring and work direction for one (1) Associate Systems Developer Show less

Systems Project Manager

• Dec 2008 - Sep 2009

Implemented a distributed change management system to support SAP 4.7 to 6.0, updated business process models, developed and performed integration testing, created and completed user acceptance testing (UAT) resulting in a SAP upgrade without systems down time Finalized business case for radio frequency identification (RFID) technology investment of $700 thousand, presented business case to executive leaders and secured capital funding Defined software integration plan and overall… Show more Implemented a distributed change management system to support SAP 4.7 to 6.0, updated business process models, developed and performed integration testing, created and completed user acceptance testing (UAT) resulting in a SAP upgrade without systems down time Finalized business case for radio frequency identification (RFID) technology investment of $700 thousand, presented business case to executive leaders and secured capital funding Defined software integration plan and overall architecture for large-scale RFID middleware deployment Interviewed subject matter expert and implemented intercompany invoicing process resulting in 10 hour reduction for accounting reconciliation Developed extract, transform and load (ETL) process and employed SQL processing that reduced manually processed data extracts by 25% and reduced report generation by four hours per month Elicited warehouse and logistics reporting requirements, used requirements to migrate from Microsoft (MS) Excel to DB2/BusinessObject dashboard and provided comparative analysis for North American facilities supporting $10M cost savings

Senior Business Analyst, SAP Sales and Distribution

• Jun 2007 - Dec 2008

Supported seamless upgrade from SAP 4.7 to 6.0 by validating business process models, created data flow diagrams and executed test cases Collaborated with business partners during requirements elicitation, created resource allocation plans, developed and monitored project plans and developed technical specifications Coordinated with internal customers to execute user acceptance test plans and obtained business sign off three weeks ahead of schedule Managed 20+ SAP… Show more Supported seamless upgrade from SAP 4.7 to 6.0 by validating business process models, created data flow diagrams and executed test cases Collaborated with business partners during requirements elicitation, created resource allocation plans, developed and monitored project plans and developed technical specifications Coordinated with internal customers to execute user acceptance test plans and obtained business sign off three weeks ahead of schedule Managed 20+ SAP enhancement projects with perfect compliance to internal project controls Ensured SAP configuration requirements documented and created technical specifications to facilitate system enhancements Provided support for intercompany billing process including code analysis, troubleshooting EDI communications and confirming user-entered data

IT Team Leader and India Local Coordinator

• Dec 2005 - Jun 2007

Performed data analysis and developed normalized DB2 database; designed ETL process and Java web application for division systems portfolio providing cost reporting and system segmentation analysis Utilized Business Objects XI cost reports and end-user value matrix to decommission low-value systems; decommission efforts resulted in $24,600 annual savings Served on data analysis team member for John Deere Enterprise Dashboard project and developed Business Objects XI… Show more Performed data analysis and developed normalized DB2 database; designed ETL process and Java web application for division systems portfolio providing cost reporting and system segmentation analysis Utilized Business Objects XI cost reports and end-user value matrix to decommission low-value systems; decommission efforts resulted in $24,600 annual savings Served on data analysis team member for John Deere Enterprise Dashboard project and developed Business Objects XI Universes Implemented global partnership to maintain 40+ Java, JCL, Business Object XI reports, SAS and DB2 applications IT Team Lead (continued) Coached junior programmers and analysts on feature time estimates and ensured Sarbanes-Oxley (SOX) compliance for all system enhancements; secured a team SOX score of 2.86 out of 3.0 Developed Microsoft (MS) SharePoint site to track support issues and minor enhancement requests

IT Analyst, John Deere C&CE Division Application Development

• Sep 2003 - Dec 2005

Designed and implemented Java-based John Deere Enterprise Dealer Portal that reduced duplicate web systems by 30%, deployed in high-availability environment; established new web design standards and cross-product consistency Flawlessly executed division data migration encompassing 78,000+ SQL scripts, 41 DB2 tables, 4 data centers and 8 web application updates Collaborated with marketing business analyst to design Java web application that allowed dealers to reprint customer… Show more Designed and implemented Java-based John Deere Enterprise Dealer Portal that reduced duplicate web systems by 30%, deployed in high-availability environment; established new web design standards and cross-product consistency Flawlessly executed division data migration encompassing 78,000+ SQL scripts, 41 DB2 tables, 4 data centers and 8 web application updates Collaborated with marketing business analyst to design Java web application that allowed dealers to reprint customer specific coupons eliminating non-value added dealer support work by 85% Implemented sales management reporting system using Java, XML, XSLT, JavaScript and CSS; successfully employed XSLT to deliver reports from XML cache and reduced database cycle times Developed and executed regression test plans and successfully ensured sales reporting system database migration Provided Tier 3 support for 20+ production web applications and Tier 2 support for mission-critical manufacturing serial number generation

Business Analyst

• Sep 1999 - Sep 2003

Designed and implemented Visual Basic (VB) and MS Access ETL processes, consolidated over 10 data feeds into a single source and pioneered business intelligence (BI) reporting within factory Implemented plant wide cycle counting system that reduced paperwork generation time by 30 minutes per cycle count, eliminated need for annual physical inventory and facilitated inventory accuracy of 97% Used relational database design skills to create MS Access and Visual Basic for… Show more Designed and implemented Visual Basic (VB) and MS Access ETL processes, consolidated over 10 data feeds into a single source and pioneered business intelligence (BI) reporting within factory Implemented plant wide cycle counting system that reduced paperwork generation time by 30 minutes per cycle count, eliminated need for annual physical inventory and facilitated inventory accuracy of 97% Used relational database design skills to create MS Access and Visual Basic for Applications shipping authorization system that reduced inventory inaccuracies by 18% and created audit documents for all non-standard shipments

Intern

• Jul 1998 - May 1999

Supported ERP implementation by testing and implementing production line printers hardware, validating production report output and create SQL test scripts for printer output Supported ERP implementation by testing and implementing production line printers hardware, validating production report output and create SQL test scripts for printer output

Work Study - Grant Office

• 1996 - 1996