Jeff Claypool
Assistant to the Technical Director at Westminster Chapel- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Nancy Pavlich
I am honored to provide a recommendation for Jeff Claypool. As an HP sales professional, I know the importance of working together as a team to provide services to our highly valued customers. It is my personal opinion that Jeff was probably the
Nancy Pavlich
I am honored to provide a recommendation for Jeff Claypool. As an HP sales professional, I know the importance of working together as a team to provide services to our highly valued customers. It is my personal opinion that Jeff was probably the
Nancy Pavlich
I am honored to provide a recommendation for Jeff Claypool. As an HP sales professional, I know the importance of working together as a team to provide services to our highly valued customers. It is my personal opinion that Jeff was probably the
Nancy Pavlich
I am honored to provide a recommendation for Jeff Claypool. As an HP sales professional, I know the importance of working together as a team to provide services to our highly valued customers. It is my personal opinion that Jeff was probably the
Experience
-
Westminster Chapel
-
United States
-
Religious Institutions
-
1 - 100 Employee
-
Assistant to the Technical Director
-
11/2017 - – do současnosti
On-call Technical Assistant.Large venue Stage Management, Audio/Video Production, FOH Live Sound, Lighting and Multi-Media Production. On-call Technical Assistant.Large venue Stage Management, Audio/Video Production, FOH Live Sound, Lighting and Multi-Media Production.
-
-
-
Zetron
-
United States
-
Telecommunications
-
100 - 200 Employee
-
Technical Support Engineer
-
4/2011 - 10/2017
Tier 2 and 3 technical support for public safety telecommunications equipment for Zetron customers.Extensive skilled technical support: installation, maintenance and repair of servers and storage devices, desktop PCs and multiple peripherals. Proven long-term customer account management skills in healthcare, enterprise, and academic environments. Provides responsive, personable customer service. Grows business by promoting service solutions and gaining contract renewals. Coordinates and manages resources to resolve complex, escalated customer sites. Experience with Microsoft Windows, UNIX, HP-UX and Linux operating systems. Familiar with all network infrastructure, including Cisco routers, DSU/CSU, cabling, patch and punch down. Also has stage and production management skills.Specialties: Customer relationship management, technical support, account management. Process oriented troubleshooting and problem analysis. Computer server, network, storage, hardware repair, installation, server rack and cable management, OS/software troubleshooting, configuration, patch, technical consulting, education, customer retention, help desk, desktop PC support, escalation management, Cisco router installation, configuration and maintenance, Microsoft Certified Professional
-
-
-
-
Business Owner - Contractor
-
8/2005 - 1/2011
Delivered quality home repair and remodeling services. Installed and upgraded PCs and home networks, including software installation, data backup/recovery and application instruction. Home theater installation. Residential and commercial property maintenance. Exceed customer expectations for quality, reliability and turnaround time. Delivered quality home repair and remodeling services. Installed and upgraded PCs and home networks, including software installation, data backup/recovery and application instruction. Home theater installation. Residential and commercial property maintenance. Exceed customer expectations for quality, reliability and turnaround time.
-
-
-
-
Sales Representative
-
5/2004 - 6/2005
Direct sales of promotional, logo imprinted products. Set up and managed new eBay online store front; managed shipping and receiving operations. Direct sales of promotional, logo imprinted products. Set up and managed new eBay online store front; managed shipping and receiving operations.
-
-
-
Hewlett Packard Enterprise
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Customer Service Engineer
-
3/1987 - 7/2003
Over 16 years, customer service focused experience installing and supporting Microsoft Windows, HP-UX, Unix and Linux based servers, Cisco routers, network infrastructure, desktop PC's and printers, larger format commercial and industrial laser printers, pen and ink plotters. Over 16 years, customer service focused experience installing and supporting Microsoft Windows, HP-UX, Unix and Linux based servers, Cisco routers, network infrastructure, desktop PC's and printers, larger format commercial and industrial laser printers, pen and ink plotters.
-
-
-
Honeywell
-
United States
-
Appliances, Electrical, and Electronics Manufacturing
-
700 & Above Employee
-
Software Test Engineer (Intern)
-
6/1984 - 2/1987
Qualified communications software on Honeywell mainframe hardware platforms. Configured networking software for host systems, terminals and related peripherals. Evaluated PC terminal emulator software and documented problems found. Assisted training new test engineers Qualified communications software on Honeywell mainframe hardware platforms. Configured networking software for host systems, terminals and related peripherals. Evaluated PC terminal emulator software and documented problems found. Assisted training new test engineers
-
-
Education
-
1984 - 1987
DeVry University Phoenix
BSEET, Electronics
Community
