Eugenia Ortiz
Product Designer at Intercom- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
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Bio
Adrian Franklin
As a designer, Euge was solely responsible for professionalising how we conduct user-research at Aula. Clear and methodical while incredibly empathetic in her process, she’s allowed the whole team to get closer to our users and better understand their motivations. As a human :) Euge is simply a pleasure to work with. Particularly well organised and focused on her work while also supportive and full of initiative to support the team and the company. My full recommendation.
Laura Howells-Barby
Eugenia has been an absolute joy to work with at Aula. Her skills in UX research levelled up the whole team and resulted in intelligent, data-informed design decisions. Her attention to detail and ability to synthesise the most important findings made her a highly valued member of the product team, whose insights could always be relied upon. In addition to being a skilled designer, Eugenia was a valuable collaborator and supportive team member, who was dedicated to helping us build out our agile processes and develop team cohesion. I would recommend working with Eugenia to any team looking for an incredible designer and team player.
Adrian Franklin
As a designer, Euge was solely responsible for professionalising how we conduct user-research at Aula. Clear and methodical while incredibly empathetic in her process, she’s allowed the whole team to get closer to our users and better understand their motivations. As a human :) Euge is simply a pleasure to work with. Particularly well organised and focused on her work while also supportive and full of initiative to support the team and the company. My full recommendation.
Laura Howells-Barby
Eugenia has been an absolute joy to work with at Aula. Her skills in UX research levelled up the whole team and resulted in intelligent, data-informed design decisions. Her attention to detail and ability to synthesise the most important findings made her a highly valued member of the product team, whose insights could always be relied upon. In addition to being a skilled designer, Eugenia was a valuable collaborator and supportive team member, who was dedicated to helping us build out our agile processes and develop team cohesion. I would recommend working with Eugenia to any team looking for an incredible designer and team player.
Adrian Franklin
As a designer, Euge was solely responsible for professionalising how we conduct user-research at Aula. Clear and methodical while incredibly empathetic in her process, she’s allowed the whole team to get closer to our users and better understand their motivations. As a human :) Euge is simply a pleasure to work with. Particularly well organised and focused on her work while also supportive and full of initiative to support the team and the company. My full recommendation.
Laura Howells-Barby
Eugenia has been an absolute joy to work with at Aula. Her skills in UX research levelled up the whole team and resulted in intelligent, data-informed design decisions. Her attention to detail and ability to synthesise the most important findings made her a highly valued member of the product team, whose insights could always be relied upon. In addition to being a skilled designer, Eugenia was a valuable collaborator and supportive team member, who was dedicated to helping us build out our agile processes and develop team cohesion. I would recommend working with Eugenia to any team looking for an incredible designer and team player.
Adrian Franklin
As a designer, Euge was solely responsible for professionalising how we conduct user-research at Aula. Clear and methodical while incredibly empathetic in her process, she’s allowed the whole team to get closer to our users and better understand their motivations. As a human :) Euge is simply a pleasure to work with. Particularly well organised and focused on her work while also supportive and full of initiative to support the team and the company. My full recommendation.
Laura Howells-Barby
Eugenia has been an absolute joy to work with at Aula. Her skills in UX research levelled up the whole team and resulted in intelligent, data-informed design decisions. Her attention to detail and ability to synthesise the most important findings made her a highly valued member of the product team, whose insights could always be relied upon. In addition to being a skilled designer, Eugenia was a valuable collaborator and supportive team member, who was dedicated to helping us build out our agile processes and develop team cohesion. I would recommend working with Eugenia to any team looking for an incredible designer and team player.
Experience
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Intercom
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United States
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Software Development
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700 & Above Employee
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Product Designer
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Apr 2020 - Present
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Springboard
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United States
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E-Learning Providers
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700 & Above Employee
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Mentor - UX/UI Design Course
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Mar 2020 - Present
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Aula
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Senior Product Designer
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Mar 2019 - Dec 2019
Projects: - Assessments & Gradebook platforms (research & design) - Aula core platform (research & concept exploration) Projects: - Assessments & Gradebook platforms (research & design) - Aula core platform (research & concept exploration)
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Status
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Software Development
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100 - 200 Employee
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Senior User Experience Designer
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Mar 2018 - Dec 2018
Projects: - Decentralized chat application for desktop - Voting dapp (decentralized democracy app) - Status Open Bounty (open source bounty platform) Projects: - Decentralized chat application for desktop - Voting dapp (decentralized democracy app) - Status Open Bounty (open source bounty platform)
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Mercado Libre
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Argentina
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Internet Publishing
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700 & Above Employee
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UX Technical Leader
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Nov 2015 - Feb 2018
Projects: - Mercado Libre’s referral program. - Suggested Discounts: Connecting discounts with interested buyers. - Product recommendations across Mercado Libre. - Product ratings and reviews. - Email marketing. Projects: - Mercado Libre’s referral program. - Suggested Discounts: Connecting discounts with interested buyers. - Product recommendations across Mercado Libre. - Product ratings and reviews. - Email marketing.
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NetSuite
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United States
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Software Development
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700 & Above Employee
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Sr. User Experience Designer
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Oct 2013 - Oct 2015
SuiteCommerce Advanced, a B2C/B2B e-commerce platform (strategy, user research, design + library, implementation support, spreading design best practices across the company) SuiteCommerce Advanced, a B2C/B2B e-commerce platform (strategy, user research, design + library, implementation support, spreading design best practices across the company)
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Intel Corporation
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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User Interaction Designer
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Sep 2011 - Oct 2013
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Universidad Católica de Santiago del Estero
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Higher Education
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100 - 200 Employee
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Alumni program for Universidad Católica de Santiago del Estero (UCSE)
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Mar 2010 - Aug 2011
Co-design and implementation of communicational strategy and website. Co-design and implementation of communicational strategy and website.
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Mozilla Concept Series Program
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Nov 2010 - May 2011
Volunteer: Mozilla Concept Series program re-design. Volunteer: Mozilla Concept Series program re-design.
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System analyst and designer
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2008 - 2011
Design, Development and Implementation of Payment System. Design and Development of the Provincial elections online system (2008,2009,2010). Design, Development and Implementation of Payment System. Design and Development of the Provincial elections online system (2008,2009,2010).
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Education
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Universidad Católica de Santiago del Estero
Computer Engineer -
Universidad Católica de Santiago del Estero
Systems Analyst