Supervisory IT Specialist

• Feb 2022 - Present

IT Specialist / ISSO

• Apr 2019 - Feb 2022

As part of the IT Operations Division, I am responsible for maintaining and administering Domain Services for NCIS Enterprise to include:-Administration and management of Domain Services, including Group Policy Objects, Account Management Role divisions, and various domain level services such as DNS, Active Directory Certificate Services, Active Directory Federation Services, Advanced Group Policy Management server, DHCP, and domain auditing and performance analytics systems. -Ensuring patch and security updates for Domain Management Systems, to include Domain Controllers, DNS servers, and other tier zero assists ensuring accordance with Security Technical Guides (STIGs), information assurance policies, principles, and practices are complied with in the delivery of IT services.-Update and upgrade domain controllers, group policies, and other security controls to meet Enterprise Security Information Assurance requirements.-Perform health checks and availability of domain services across all networks, classifications, and public and private domains.-Assist in planning and supporting cloud migration efforts for enterprise technologies and services-Provide enterprise wide problem resolution and troubleshooting to resolve systemic issues in the enterprise. Show less

Senior Systems Engineer

• Dec 2018 - Mar 2019

As the Senior Systems Engineer for NCIS development network I Maintained and configured NCIS Development Network including three ESXi hosts and over twenty Virtual Machines for both Windows Server, Desktop, and Unix hosts. Implemented and maintained 2016 Exchange Environment for Development testing. Engineered, secured, and integrated development systems for utilization in production environment. Worked to develop cloud migration plan for NCIS unclassified networks. Managed, maintained, secured, and assisted implementation NCIS CATCH and CSM applications. Show less

System Administrator

• Jun 2017 - Dec 2018

Provided support maintaining and operating multiple domain environments over multiple classifications and networks. Updated server environment to Server 2016, maintained compliance of overall network security through STIG and ACAS remediation, Citrix environment management, Active Directory and group policy management. Maintained compliance with DISA, Navy, DoD, NCDOC, and DIA standards.

Tier Two Technician / Windows 10 Engineer

• Apr 2016 - Jun 2017

Lead a team of nine technicians to maintain operations in support of NCIS operations. Imaged, deployed, and serviced standalone NIPR, SIPR, and JWICS computers. Setup and supported various DODIG, DON AA, and NCIS projects. Provided VTC and telecommunications support to various worldwide and local customers to provide constant communication and assist in Executive support for VIP personnel. Additionally utilized Microsoft Deployment Toolkit to create nine images for NIPR, SIPR, JWICS, and various specialty images required for the NCIS mission. Show less

Tier One Lead and Queue Manager

• Sep 2015 - Apr 2016

Successfully completed email migration from NMCI domain to the NCIS legacy domain for over 2,000 NCIS employees. Managed and trained a team of five technicians to maintain daily operations for the NCIS Information Technology Solution Center (ITSC). Helped support rating of excellence in the Command Cyber Readiness Inspection (CCRI) by successfully implementing required changes to accounts and worked with System Administrators to facilitate access for customers to follow new security requirements. Show less

Regional Hub Node Technician

• Feb 2014 - Feb 2015

Operated and maintained the Regional Hub Node for over 50 missions, and over 150 terminals located in a geographically dispersed location. Kept up links and troubleshot issues with RF communications, electronics equipment and IP routing communications for both SIPR and NIPR communications. Completed three antenna handovers from civilian to military control and operations Operated and maintained the Regional Hub Node for over 50 missions, and over 150 terminals located in a geographically dispersed location. Kept up links and troubleshot issues with RF communications, electronics equipment and IP routing communications for both SIPR and NIPR communications. Completed three antenna handovers from civilian to military control and operations

Satellite Communication Systems Operator Maintainer

• May 2011 - Feb 2015

Geographically and culturally diverse locations working in Regional and Strategic Communications, and held position as the personnel clerk of a company outside of field of study with a high degree of expertise. Geographically and culturally diverse locations working in Regional and Strategic Communications, and held position as the personnel clerk of a company outside of field of study with a high degree of expertise.

Satellite Communication Systems Operator Maintainer

• Nov 2013 - Feb 2014

Worked in the Fort Belvoir STEP site maintaining links in direct support of the president of United States and the department of defense. Working with HPA's, up and down converters, JIPM and EBEM modems.

Human Resources Specialist

• Jul 2012 - Nov 2013

Responsible for over 130 Soldiers readiness, records, health and welfare. Prepared registered and certified mail for dispatch. Reviewed and edited correspondence prior to release and submission for signature. Prepared awards and NCOERs for the commanders review. Recognized by Brigade, Battalion, and Company Commanders for excellent performance and ability to adapt to a field of work outside regular scope of responsibility.

Overnight Stocker

• Feb 2011 - Apr 2011

Organized five sections throughout the store, maintaining appearance, placement, and availability of product to maximize customer experience. Organized five sections throughout the store, maintaining appearance, placement, and availability of product to maximize customer experience.