Experience

Buckley Country Day School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• IT Support

  • Aug 2020 - Present



Endeavor Streaming

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Broadcast Operations Supervisor

  • Mar 2019 - Aug 2021

  • Troubleshoots technical issues of clients in a fast-paced environment that requires quick solutions to reduce system downtime.• Operates several content management systems and streaming encoders to monitor and publish live and on demand sports content.• Performs Quality Assurance (QA) for all audio/video feeds, applications, and websites for live broadcasts.• Communicates with clients on streaming related issues to ensure a quality streaming experience.• Utilizes JIRA to track live events and communicate on technical streaming issues.• Organizes workflow and ensure that editors understand their duties or delegated tasks.

• Web Based Editor II

  • Jan 2018 - Mar 2019

  •Edited and archived live sports broadcasts for streaming services such as NFL, NHL, NBA, and UFC.•Monitored and slated commercial broadcasts for high profile sports related clients.•Performed QA for applications during live on demand sports broadcasts.•Trained new employees on workflow of day to day procedures.•Escalated live issues on streaming experience to correct personnel.