Borja Guerra

Chief Operating Officer at NappDay
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Contact Information
us****@****om
(386) 825-5501
Location
AE
Languages
  • English Full professional proficiency
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Google Adwords Certificate
    Google
    Apr, 2015
    - Nov, 2024
  • Google Analytics Certificate
    Google
    Mar, 2015
    - Nov, 2024

Experience

  • NappDay
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chief Operating Officer
      • Sep 2021 - Present

      Oversee all company's operations. Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs Ensure effective recruiting, onboarding, professional development, performance management, and retention Analyze internal operations and identify areas of process enhancement Maintain and build trusted relationships with key customers, clients, partners, and stakeholders Oversee all company's operations. Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs Ensure effective recruiting, onboarding, professional development, performance management, and retention Analyze internal operations and identify areas of process enhancement Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

  • ANB Investments
    • United States
    • Investment Management
    • 1 - 100 Employee
    • On-Chain Research Analyst
      • Jun 2021 - Sep 2022

      Following my interest on the Crypto assets markets I collaborate remotely with the AnB Investment team, supporting them on the following tasks: Inform the wider team of the latest updates on the market Weekly reporting of market performance and potential investments opportunities Writing proposals and delivering presentations when required Interpreting research specifications and developing a work plan that satisfies requirements. Conducting research to gather relevant data for further presentations. Show less

  • AlgoSoftware
    • United Arab Emirates
    • Software Development
    • 1 - 100 Employee
    • Operations Manager
      • Sep 2018 - May 2020

      Building and optimizing scalable processes Maintain constant communication with management and staff to ensure proper operations of the organization Develop, implement, and maintain quality protocols Building and optimizing scalable processes Maintain constant communication with management and staff to ensure proper operations of the organization Develop, implement, and maintain quality protocols

  • TSB Bank
    • United Kingdom
    • Banking
    • 700 & Above Employee
    • Digital Communications Assistant Manager
      • Apr 2017 - Jun 2018

      Assist in day-to-day SEO activities and supports SEO strategy delivery. Support product managers getting requests implemented and conducts reviews after implementation. Ensure SEO guidelines are adhered to. Works directly with different levels and areas of TSB (Content, Social Media, UX) to ensure SEO strategy is integrated and digital marketing efforts are aligned across channels. Where appropriate, take ownership of project delivery against targets. Contribute to ongoing identification of optimisation opportunities and supports initiatives taken to increase search engine ranking. Report ongoing activities and updates to SEO Manager. Contribute to internal meetings and reporting updates. Keeps up to date with latest changes regarding SEO best practice. Show less

  • Visa
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Digital Communications Manager
      • May 2015 - Nov 2016

      Ensured the maintenance of consistent and appropriate corporate web content, as well as managed the areas of analytics, social media and governance. - Created and implemented strategies based on consumer insights in order to personalise the customer´s experience and marketing messages. - Shared expertise across the European offices in order to support the development and implementation of their digital channels and content strategies. - Managed and monitored data acquisition strategy through all digital channels. - Implemented further data base segmentation for further communication optimization on each of the specific digital channels and offering a more personalized experience. - Contributed to SEO and SEM performance of the site with strategies based on data, analysis, recommending best practices, tools and partners. - Social media monitoring, tracking and reporting to a weekly deadline and responding to ad-hoc inquiry. - Ongoing review and promotion of social media and content management guidelines. - Managed team budget and supplier relationships. - Commissioned and managed video content and infographics from agencies Show less

  • Tricon Digital London
    • London, Reino Unido
    • Digital Marketing Executive
      • Jun 2014 - Apr 2015

      Responsible for creating and maintaining a company's presence on social media sites, which include Facebook, Twitter, Google + and Instagram, as well as any company blogs. Increasing the overall exposure of a company though search engine optimisation (SEO) and by finding ways to use these keywords in marketing strategies employed by their company. Also monitor emerging social media tools to see how they can be incorporated into a company's business, marketing and public relation strategies. Responsible for creating and maintaining a company's presence on social media sites, which include Facebook, Twitter, Google + and Instagram, as well as any company blogs. Increasing the overall exposure of a company though search engine optimisation (SEO) and by finding ways to use these keywords in marketing strategies employed by their company. Also monitor emerging social media tools to see how they can be incorporated into a company's business, marketing and public relation strategies.

  • Walt Disney World
    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Academic Internship
      • Jul 2011 - Feb 2012

      I've taken part in an experiential learning opportunity hosted at the Walt Disney World Resort. Gaining a competitive edge on my C.V. through the combination of academic and career training: Corporate Communication and Leadership and Management. Being able to work as an Intern sorrounded by the best group of proffesionals and bringing my education to a further stage by taking courses with some of the most prestigious world Universities such as Harvard Business School or University of California Riverside. Show less

  • Europa Press
    • Spain
    • Media Production
    • 400 - 500 Employee
    • Digital Communications Intern
      • Nov 2010 - Jun 2011

      During this period I made all kinds of activities, both as editor and correspondent. - Drafting daily teletype to the website. - Reporter features. - Personal interviews with some of the most influential sports Personalities (Secretary of State for Sport, national soccer coach Vicente del Bosque, Rafael Nadal, Andrés Iniesta, Juan Mata, Enrique Cerezo...) - Attendance to sporting events and redaction of articles of them (matchs of the Champions League, Real Madrid, Tottenham, Real Madrid, Olympique Lyon ..) - Maintenance of the website: choose the most relevant information, relate them to other topics and locate information where appropriate. - Research for the respective newspaper articles: locating information, selecting, collection footage document myself. - Work in Relation to Environment. Show less

  • Real Madrid C.F.
    • Spain
    • Spectator Sports
    • 700 & Above Employee
    • Digital Communications Intern
      • Jun 2009 - Sep 2009

      During this period I worked as a journalist for the digital club´s website. Including: - Writing press summaries - Drafting of sports (*). - Develop reporters features as: - Covering press conferences, participating actively with questions (Xabi Alonso, Lavrinovic, Garbajosa, Hansen...). - Interviewing sports professionals, from prestigious soccer player to important members of the management staff (Butragueño, Granero...) - Maintenance of the website: choose the most relevant information, relate them to other topics and locate where it belongs. - Journalistic research for the respective items: Select information, collection of archival material, review of the press. Show less

Education

  • University of California, Riverside
    Corporate Communication, Business/Corporate Communications
    2011 - 2012
  • Harvard Business School
    Communication, Communication
    2011 - 2011
  • University of Pennsylvania - The Wharton School
    Marketing, Marketing and Effective Brand Communications Strategies
    2014 - 2014
  • Universidad Rey Juan Carlos
    Communication, Communication and Media Studies
    2006 - 2012

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