Paulina Forson
Customer Service Representative at MTN Ghana- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Accra, Greater Accra Region, Ghana, GH
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Bio
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Experience
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MTN Ghana
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Ghana
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Aug 2019 - Present
I perform all aspects of customer support, including answering telephones, customer complaints, promotions marketing ,and providing details for products and services. Handled inbound sales duties, resolved billing questions and disputes, initiated customer calls, and performed data entry. I perform all aspects of customer support, including answering telephones, customer complaints, promotions marketing ,and providing details for products and services. Handled inbound sales duties, resolved billing questions and disputes, initiated customer calls, and performed data entry.
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Education
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2019 - 2022
University of Cape Coast
Bachelor of Arts - BA, Marketing -
2016 - 2019
Cape Coast Technical University
Higher National Diploma, Marketing
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