Kylie Telford

Head of People & Culture at IANZ
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Contact Information
us****@****om
(386) 825-5501
Location
NZ

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Credentials

  • Elephant Rider | Certificate of Practice
    Elephant Rider Emotional Culture Deck Certificate of Practice
    May, 2020
    - Nov, 2024
  • Leadership Foundations
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • APN iSchool
    -

Experience

    • New Zealand
    • International Trade and Development
    • 1 - 100 Employee
    • Head of People & Culture
      • Jan 2023 - Present

  • Zale Consulting
    • Auckland, New Zealand
    • Director Human Resources Consulting
      • Aug 2020 - Present

      Utilising my backgrounds across Marketing and Human Resources I provide my clients with expertise in everything from the nuts and bolts of HR to social media marketing, branding and employee experience. I'm particularly passionate about making workplaces more awesome, so love diving into employee engagement, workplace culture, learning & development, company culture, diversity and values. https://www.zale.co.nz/ Utilising my backgrounds across Marketing and Human Resources I provide my clients with expertise in everything from the nuts and bolts of HR to social media marketing, branding and employee experience. I'm particularly passionate about making workplaces more awesome, so love diving into employee engagement, workplace culture, learning & development, company culture, diversity and values. https://www.zale.co.nz/

    • Owner / Director
      • Oct 2020 - Jan 2023

      Polished Home Staging & Interiors provides professional house dressing and home styling services in preparation for the sale of your home. To sell quickly and for the best possible price, your property needs to get noticed and make an impression. We offer a full Home Staging Service and will carefully select and install the perfect furniture and accessories for your home from our large range of contemporary and classic styles. Staging helps make your home more appealing to a wider range of buyers, resulting in faster sales. Buying a home is an emotional purchase. Our mission is to create beautiful homes that people fall in love with. When this happens buyers are more likely to make an early, firm commitment. We also provide interior design options from full home styling to individual rooms or spaces, our services include everything from advice to entire home dressing and buying packages.

    • New Zealand
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Head of Culture & Performance Strategy and Employee Experience
      • Mar 2019 - Jul 2020

      Deliver effective initiatives, policies and programmes to assist NZME in achieving its people and business goals. Lead, develop and support the Culture and Performance team to provide effective people solutions for the business to deliver on key strategic imperatives. - Leadership, Strategy & Innovation for the HR team - Talent Attraction & Employer Branding - Learning & Development - Diversity & Inclusion - Change Management - Employee Wellness Deliver effective initiatives, policies and programmes to assist NZME in achieving its people and business goals. Lead, develop and support the Culture and Performance team to provide effective people solutions for the business to deliver on key strategic imperatives. - Leadership, Strategy & Innovation for the HR team - Talent Attraction & Employer Branding - Learning & Development - Diversity & Inclusion - Change Management - Employee Wellness

  • NZME
    • Auckland, New Zealand
    • Recruitment and Employee Brand Lead
      • 2016 - 2019

      Oversee the strategic talent acquisition and workforce planning initiatives for NZME including management of the complete lifecycle recruitment process, induction, on-boarding and employer brand management. Includes creation & management of recruitment policies & procedures, the assessment of recruitment needs, developing recruitment plans and collaborating with the business in delivering high quality talent. Responsibility for the creation and implementation of induction and on-boarding activities for all new hires. Also ensures that recruitment initiatives favourably align to strategic imperatives and meet increasingly complex organisational needs. Provides strategic direction on Employer Brand Management activities, working to elevate and amplify NZME as a destination employer of choice through the development and utilisation of creative content across multiple platforms ensuring our brand is where the talent is. Overall responsibility for the initiatives and direction of Diversity and Inclusion within NZME, including policy, strategic planning, and management of the Diversity Committee. Youth Employment; building relationships with schools, tertiary training providers and other vendors to ensure a pipeline of talent is available to NZME in the form of graduate employees. Development and Implementation of an internship programme across the business, and showcasing media careers and career paths to youth across the board to increase awareness of the options available.

    • New Zealand
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Performance and Culture Manager
      • 2013 - 2015

      HR Planning & Direction for the Commercial (sales) team. Change Management; HR (restructure), project & business focuses, internal communications. Culture & Engagement; planning, development, creation, implementation & analysis. L & D management; responsible for the direction, planning and management of L&D across the department. Talent Management; attraction, recruitment, onboarding, performance management, succession planning. Social Media; management, marketing, copy writing. HR Planning & Direction for the Commercial (sales) team. Change Management; HR (restructure), project & business focuses, internal communications. Culture & Engagement; planning, development, creation, implementation & analysis. L & D management; responsible for the direction, planning and management of L&D across the department. Talent Management; attraction, recruitment, onboarding, performance management, succession planning. Social Media; management, marketing, copy writing.

    • Australia
    • Media Production
    • 1 - 100 Employee
    • Performance and Culture Advisor
      • 2011 - 2013

      Increase performance by working with business managers to identify and build people capability and create a strong customer-centric learning culture across the sales division. Huge organisational culture and engagement focus. Create and implement strategic operational people plans; consult with personnel about training needs and requests; plan and implement sales performance improvement programs. Track and analyse performance, behavioural and development metrics to support results. Ensure department initiatives are consistent with organisational strategic direction. Change management across HR and project initiatives relating to staff.

    • Office Manager / HR Administrator
      • 2007 - 2011

      New Employment Agreements and changes to existing ones. Job Descriptions. Personnel Files. New starters, leavers and transfers processes. Payroll contact for staff. Health and Safety responsibilities. Staff Inductions. Initial HR contact for staff and managers. Internal Communications.

    • Marketing Executive, Property & Development Manager
      • 2002 - 2007

      Marketing: Website design. Marketing collateral and materials. Branding. Events. Advertising. Open Homes. Client Management. Property & Development Management: Management of 200+ holiday rentals and 30+ permanent rentals. Management of a team of property services employees and contractors - cleaners, handymen, trades people. Project management of renovations, repairs, maintenance and new builds. Marketing: Website design. Marketing collateral and materials. Branding. Events. Advertising. Open Homes. Client Management. Property & Development Management: Management of 200+ holiday rentals and 30+ permanent rentals. Management of a team of property services employees and contractors - cleaners, handymen, trades people. Project management of renovations, repairs, maintenance and new builds.

Education

  • Tech Futures Lab
    Post Grad., Human Potential in the Digital Economy
    2020 - 2021
  • Auckland University of Technology
    Bachelor of Business, Management / Human Resources and Employment Relations
    2011 - 2013
  • Auckland University of Technology
    Diploma, Advertising
    2000 - 2002

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