Experience

Flame Metals Processing

• Defense and Space Manufacturing
• 1 - 100 Employee

• Sales Manager

  • May 2006 - Present

  Responsibilities:• Represent Flame Metals Processing Corp. in a positive and professional manner.• Develop and maintain long lasting business partnerships with existing as well as new customers • Work with all personnel and outside contacts to satisfy clients and achieve company goals• Identify areas of improvement in the company and assist in creating and implementing solutions• Keep up to date on market trends• Identify and investigate growth opportunities for the company with existing and new customers• Provide constructive feedback to department employees• Instruct, train, mentor, coach and manage direct reports and other inside sales resources as assigned• Sell Flame Metals Processing Corp. services and grow sales through customer satisfaction • Provide guidance to the direct sales team and improve overall direct sales department performance• Receive and respond to phone/e-mail/web inquires (Request for quote and technical support) from customer and potential customers• Maintain a clear understanding of customer expectations, specification and requirements.• Partner with employees @ Plant level to monitor and follow through on work in process to meet customer expectations.• Project Management - Multi-task - Maintain many existing and prospecting projects

• Sales Engineer

  • 1998 - Present

  •Responsible for providing existing customers and prospects with quotations, lead times, customer service and technical support.•Conducted Cold Calls•Maintained and grew seven of the top 10 customers while maintaining an active customer base of more then 500 customers.•Researched and engineered product processing capabilities and capacities through alternative racking means to increase capacities and efficiencies.•Played a large role in sales growth in excess of $10 million dollars. Responsible for building of long term customer relationships.•worked effectively with customers during setup and implementation of new capabilities and process capabilities, monitored and assisted in tooling setup of new process capability - Die/press quench units.

• Production Manager / Coordinator

  • 1994 - Present

  Responsible for developing, maintaining and enforcing production control systems and standards.•scheduled manpower, equipment, vacations and customer product (7 day 24 hour operation)•oversaw the product from receipt, through production and to shipment•provided timely customer service•directed, trained, supervised and coordinated production activities of shift supervisors•conducted equipment inspections, enforced safety devices and oversaw departmental housekeeping.•forklift operation•Furnace operations - Integral quench, Neutral salt, rotary and continuous operations.

• Shipping and Receiving

  • Jun 1992 - Present

  Responsible for coordination and routing of Flame Metals Logistics, 2 trucks utilized for pickup and delivery of customers product.• Maintained inventory control• Order Entry - DOS based Procomm Software - Process Development• Process Engineering - Process Development.• Customer relations• Receiving Product verification• Outgoing Product verification• Forklift operation• Product staging



Rogers Police Department

• Reserve Police Officer - Sergeant

  • 2008 - 2011

  •Main responsibility: providing support for the licensed officers and community as called upon.•Attended the 2008 Hennepin County Reserve officer school.•Provide crowd control during community events in and around Rogers•Participated in school lockdown drills•Provided traffic control•Attended the North Memorial EMS initial course for First Responder - certified November 19th 2008.•Coordinated reserve officer coverage for large events such as Rockin Rogers - recruited & scheduled reserve officers from several police departments - 19 officers total. Scheduled a rotating shifts to allow for consistent coverage and main intersections and key areas of the event.•Developed a system to allow for traceability of each reserve officers time spent, identified type of duty, location and total hours dedicated.



U.S. Navy Reserve

• United States
• Armed Forces
• 700 & Above Employee

• 2nd Class Petty Officer

  • Nov 1989 - Feb 1995

  SeaBee - Heavy equipment operator SeaBee - Heavy equipment operator