Ali Abgao
Development Lead at TealBook- Claim this Profile
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Bio
Credentials
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IT Information Library Foundations Certification (ITIL)
AXELOS Global Best PracticeSep, 2018- Nov, 2024
Experience
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TealBook
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Canada
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Software Development
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1 - 100 Employee
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Development Lead
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May 2021 - Present
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Sr. Back End Developer
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May 2020 - May 2021
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REA Inc.
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Lead Programmer/Analyst
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Jun 2019 - May 2020
- Involved in all aspects of the application life cycle from initial requirements to production launch and post-launch maintenance / feature development.- Developed a variety of APIs/libraries/web services for integration into multiple environments.- Created custom protype solutions for prospective and current clients using a wide array of different frontend/backend/API/plug-in combinations.- Design and develop high integrity, normalized relational databases based on business requirements and specifications.- Maintain, Convert and Synchronize Relational Databases across multiple database platforms.- Manage performance and tuning of SQL queries and optimize the slow running queries in production using a wide array of profiling and monitoring utilities.- Maintain high levels of client communication to create direct partnerships and strong relationship management to ensure all client needs are met and surpassed.- Meet with clients on/off site as well as on conference calls to discuss application requirements, new features, and other client requests/ concerns.- Manage several junior and intermediate internal developers across multiple projects for multiple clients concurrently.- Conduct code reviews to ensure peers are following internal coding standards and producing consistent, maintainable and scalable code.
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Senior Programmer/Analyst
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Jul 2017 - Jun 2019
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Computer Programmer/Analyst
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Mar 2012 - Jul 2017
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Junior Programmer/Analyst
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May 2010 - May 2012
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Future Shop
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Canada
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Computer Technician / In-Home Technician
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Aug 2008 - Mar 2013
Met with Future Shop clients in-home or at businesses to collect requirements for new equipment/network installs and come up with creative solutions with their corresponding estimates. ▪ Processed/reviewed store warranty claims pertaining to computer/laptop parts installations. ▪ Debugged/troubleshot customer computer/software related issues across multiple device platforms. ▪ Supported in the implementation of new store wide software updates/rollouts. ▪ Provided detailed reports on the progress of in-home/in-store repairs and installations to upper management. ▪ Reviewed daily/weekly/monthly budget reports as well as sales targets in order to create personal action plans that would result in increased performance.
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Education
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George Brown College
Associate's Degree, Computer Programming/Business Analysis