Ali Abgao

Development Lead at TealBook
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Bio

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Credentials

  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Sep, 2018
    - Nov, 2024

Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Development Lead
      • May 2021 - Present

    • Sr. Back End Developer
      • May 2020 - May 2021

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Lead Programmer/Analyst
      • Jun 2019 - May 2020

      - Involved in all aspects of the application life cycle from initial requirements to production launch and post-launch maintenance / feature development.- Developed a variety of APIs/libraries/web services for integration into multiple environments.- Created custom protype solutions for prospective and current clients using a wide array of different frontend/backend/API/plug-in combinations.- Design and develop high integrity, normalized relational databases based on business requirements and specifications.- Maintain, Convert and Synchronize Relational Databases across multiple database platforms.- Manage performance and tuning of SQL queries and optimize the slow running queries in production using a wide array of profiling and monitoring utilities.- Maintain high levels of client communication to create direct partnerships and strong relationship management to ensure all client needs are met and surpassed.- Meet with clients on/off site as well as on conference calls to discuss application requirements, new features, and other client requests/ concerns.- Manage several junior and intermediate internal developers across multiple projects for multiple clients concurrently.- Conduct code reviews to ensure peers are following internal coding standards and producing consistent, maintainable and scalable code.

    • Senior Programmer/Analyst
      • Jul 2017 - Jun 2019

    • Computer Programmer/Analyst
      • Mar 2012 - Jul 2017

    • Junior Programmer/Analyst
      • May 2010 - May 2012

    • Canada
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Computer Technician / In-Home Technician
      • Aug 2008 - Mar 2013

      Met with Future Shop clients in-home or at businesses to collect requirements for new equipment/network installs and come up with creative solutions with their corresponding estimates. ▪ Processed/reviewed store warranty claims pertaining to computer/laptop parts installations. ▪ Debugged/troubleshot customer computer/software related issues across multiple device platforms. ▪ Supported in the implementation of new store wide software updates/rollouts. ▪ Provided detailed reports on the progress of in-home/in-store repairs and installations to upper management. ▪ Reviewed daily/weekly/monthly budget reports as well as sales targets in order to create personal action plans that would result in increased performance.

Education

  • George Brown College
    Associate's Degree, Computer Programming/Business Analysis
    2007 - 2009

Community

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