Experience

Self-Employed

• United States
• Software Development
• 100 - 200 Employee

• Flutter Developer

  • Apr 2022 - Present



ABB

• Switzerland
• Automation Machinery Manufacturing
• 700 & Above Employee

• PR Coordinator / Assistant

  • Feb 2019 - Mar 2022

  - Prepare documentation and assists in researching, compiling, proofreading and editing reports, presentations, correspondence, etc. - Responsible for registration and distribution of the incoming and prepare and send the outgoing post and distribute the mailing internally; Translations of documents from English to Arabic. - Answer telephone inquiries with both incoming and outgoing correspondence on behalf of ABB and organize office reception. - Fix appointments and arrange meetings, organize customer visits, welcome visitors and follow meeting agendas. - Maintain records/archives, in electronic and/or hard copy format. - Perform general administrative activities and provides back-up support for others in case of sickness/absence/workload. - Maintain security by following procedures, monitoring logbook and issuing visitor badges. - Monitor, request and restock office supplies and consumables, and equipment inventory when needed. - Book meeting rooms and ensure that they are clean and ready for use. Show less



Telecom Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• Technical Support Advisor

  • Jul 2017 - Jan 2019

  Work in a fast-Placed as "WE ADSL" environment to take incoming technical calls from customers. we listen then analyze, troubleshoot and resolve technical issues for voice, internet and connection issues. We may remotely configure and troubleshoot client's equipment or simply educate customers. In the event the issue cannot be resolved within the call, we would escalate the problem to the next tier of support, This is a position with plenty of growth potential. Work in a fast-Placed as "WE ADSL" environment to take incoming technical calls from customers. we listen then analyze, troubleshoot and resolve technical issues for voice, internet and connection issues. We may remotely configure and troubleshoot client's equipment or simply educate customers. In the event the issue cannot be resolved within the call, we would escalate the problem to the next tier of support, This is a position with plenty of growth potential.



YAT Learning Centers

• Egypt
• Professional Training and Coaching
• 1 - 100 Employee

• Ministry of Communications and Information Technology ( Scholarship )

  • Feb 2017 - Apr 2017

  I've learned many things through this scholarship Computer Skills Networking Fundamentals Business English Soft Skills Customer Care Learning Solutions I've learned many things through this scholarship Computer Skills Networking Fundamentals Business English Soft Skills Customer Care Learning Solutions