Experience

Engage ESM, an Eviden Business

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Business Development Manager

  • Sep 2017 - Present

  London, United Kingdom



TESM

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• ServiceNow Account Executive

  • Apr 2017 - Sep 2017

  London, United Kingdom



Partners in IT is now Fruition Partners

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Director at Fruition Partners UK

  • Sep 2010 - Mar 2017

  Bracknell Understand Service Management requirements for organisations Provide demonstrations and scope out solutions Partners in IT GovernIT process model Integration of monitoring tools into Service Management platform Service-now Solutions

• ServiceNow Solutions Ireland

  • Sep 2010 - Apr 2016

  ServiceNow Solutions Ireland

• ServiceNow Sales

  • Sep 2010 - Apr 2016

  ServiceNow Sales

• Account Director

  • Sep 2010 - Apr 2016

• Service-Now Consultant

  • Jun 2008 - Apr 2016

  Service-Now Consultant



Partners in IT

• SaaS ServiceNow Solutions

  • Sep 2010 - Apr 2016

  SaaS ServiceNow Solutions



Innov@tive

• Enterprise Management Consultant

  • Jul 2009 - Sep 2010

  Enterprise Management Consultant providing delivery at Vodafone and Orange on HP software solutions



Partners in IT is now Fruition Partners

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Presales Consultant

  • Apr 2003 - Apr 2008

  I was a presales consultant specialising in IT Operations and Business Service Management. I have worked in IT for over 10 years previuosly coming from a technical software background in delivering solutions to customers.



Morse Group Plc

• HP Software and Service Management Consultant

  • Jul 2000 - Apr 2003

  · Provided pre sales consultancy in liaison with the sales teams · · Gathered and assessed customer requirements, both business and technical · Proof-of-Concepts ­ Scoped technical portion of POC. Created detailed test plans and schedule of events ·… Show more · Provided pre sales consultancy in liaison with the sales teams · · Gathered and assessed customer requirements, both business and technical · Proof-of-Concepts ­ Scoped technical portion of POC. Created detailed test plans and schedule of events · Scoped, created and delivered customer software presentations and demonstrations · Presented to both technical and executive levels as required · Helped build customer loyalty through being a trusted advisor · Researched and completed IT tenders in liaison with the sales teams · Responsible for competitive analysis of new products and liaison with the business partner Work Information: Started as a technical consultant with Partners in IT and moved into a presales role after my 1st year. I was responsible for working with a sales team of 5 assisting in the sales process of HP software to blue chip

• Senior Bench Engineer / Team Leader

  • Jul 1998 - Jul 2000

  · Training team of 6 on all aspects of Engineering and overseeing the quality of the engineering department. · Configuration of Hewlett Packard 9000 servers, workstations and storage devices to customer specification. · Installation of HP-UX and Sun Solaris, Configuration of software and hardware build. · Testing to confirm working status… Show more · Training team of 6 on all aspects of Engineering and overseeing the quality of the engineering department. · Configuration of Hewlett Packard 9000 servers, workstations and storage devices to customer specification. · Installation of HP-UX and Sun Solaris, Configuration of software and hardware build. · Testing to confirm working status of all components within systems, as well as completion of special requirements. · Troubleshooting and resolution of faults within HP and Sun equipment. · Checking, Prioritising and allocating sales orders.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Team Leader For Customer Services

  • Feb 1995 - Mar 1998

  · Overseeing the performance of 8 team members and providing training in all areas of Banking. · Appraisal Performance · Maintaining daily account books. · Forecasting daily requirements including ordering and returning excess cash. · Sales of bank products and advising customers on specific needs.



GEM Paving

• Office Administrator / Sales Assistant

  • Sep 1992 - Feb 1995

  · All areas of office administration. · Preparing quotations. · Accounts.