Marketing Coordinator

• Jun 2022 - Present

Marketing Analyst Intern

• Jul 2020 - Aug 2020

o Conducted simple keyword research and used SEO guidelines to increase aesthetics patients by 25% o Designed promotional content using Adobe Creative Suite for omnichannel marketing o Analyzed social media advertising metrics to eliminate ineffective ads and boost ads that consistently performed 60% and higher o Conducted simple keyword research and used SEO guidelines to increase aesthetics patients by 25% o Designed promotional content using Adobe Creative Suite for omnichannel marketing o Analyzed social media advertising metrics to eliminate ineffective ads and boost ads that consistently performed 60% and higher

Senior Legislative Aide to Senate Minority Leader

• Apr 2018 - Jul 2019

o Managed the Senator’s legislative portfolio and social media platforms by maintaining the Senator’s brand voice and image, including Twitter and Facebook, in addition to editing the monthly MailChimp newsletters o Strategically advised the Senator on capital budget amendments that earmarked appropriations for community centers o Wrote and sent press releases and co-sponsorship requests on behalf of the senator, and an op-ed for a local newspaper about the transportation budget o Wrote dozens of letters of support for individuals, municipalities, and non-government organizations for applications to higher education programs, state and federal government, and corporate grant funding programs, and/or to support the Ohio Senate Democratic Caucus initiatives o Edited proclamations and declarations that were to be presented to constituents, local organizations and established Show less

2nd Grade Long-Term Substitute Teacher

• Dec 2017 - Apr 2018

o Taught in French (except English and math) 18 2nd grade students, including history and culture of Haiti to prepare students to thrive within a multi-lingual and multi-cultural environment o Cultivated growth in 16/18 students’ statewide test scores by 2%, even through adversity due to students’ tumultuous circumstances o Advanced 44% of 2nd grade students not at reading grade level by half a school year to reach target reading level o Taught in French (except English and math) 18 2nd grade students, including history and culture of Haiti to prepare students to thrive within a multi-lingual and multi-cultural environment o Cultivated growth in 16/18 students’ statewide test scores by 2%, even through adversity due to students’ tumultuous circumstances o Advanced 44% of 2nd grade students not at reading grade level by half a school year to reach target reading level

Long Term-Substitute Teacher

• Feb 2017 - Dec 2017

o Progressed reading capabilities of 42 refugee middle school students to reach target reading level o Developed Individualized Education Programs for 18 6th and 7th grade special needs students struggling in math, and worked one-on-one with students to identify and follow patterns in solving equations o Established rapport with students and created a safe place in relatability for students to approach me with needs outside educational space o Progressed reading capabilities of 42 refugee middle school students to reach target reading level o Developed Individualized Education Programs for 18 6th and 7th grade special needs students struggling in math, and worked one-on-one with students to identify and follow patterns in solving equations o Established rapport with students and created a safe place in relatability for students to approach me with needs outside educational space

Case Manager & Housing Coordinator

• Jan 2016 - Feb 2017

o Resettled nearly 400 refugees in Akron, OH by setting up housing needs pre-arrival, preparing local government social services paperwork post-arrival, and planning for self-sufficiency after federal government-mandated 90-day period o Negotiated lease terms, which typically included rent amount, lease timeframe, and covered utilities for multiple properties weekly at a success rate of 75% o Constructed a landlord/leasing management database of area housing shared with resettlement and employment case managers Show less

Customer Service Representative

• Jun 2013 - Jul 2016

o Advised over 2,900 stores in all 50 states how to resolve customer issues to attract and retain customer loyalty o Approached disgruntled guests with conflict resolutions and salvaged hundreds of thousands of dollars in sales monthly o Resolved hundreds of cases daily in merchandise and credit financing o Advised over 2,900 stores in all 50 states how to resolve customer issues to attract and retain customer loyalty o Approached disgruntled guests with conflict resolutions and salvaged hundreds of thousands of dollars in sales monthly o Resolved hundreds of cases daily in merchandise and credit financing

Intern

• Jun 2015 - Jul 2015

o Intern in the Office of the General Director at the City Hall of Le Mans o All duties 100% transacted in French o Edited city budget PowerPoint presentation to make it more visually appealing o Attended multiple budget meetings with senior officials and transcribed notes o Composed constituent correspondence to elected officials o Intern in the Office of the General Director at the City Hall of Le Mans o All duties 100% transacted in French o Edited city budget PowerPoint presentation to make it more visually appealing o Attended multiple budget meetings with senior officials and transcribed notes o Composed constituent correspondence to elected officials